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Known Issues and Considerations when Using Patch My PC

The article below shows known issues and considerations to make when deploying specific products using Patch My PC.

Patch My PC will periodically reevaluate product behavior and adjust these lists as necessary. Customers encountering unexpected product behavior should open a support request so that Patch My PC can evaluate any possible issues.

Topics covered in this article:

Products with Unique Install or Uninstall Behavior

The following table contains a list of products that have unique installation or uninstallation behaviors.

Product NameConsiderationsNotes
3CX Desktop AppThe entry in Add/Remove Programs will still be listed when performing an update. In some cases, the new version might not be visible at all, despite it being installed.When performing an install manually, it installs for the user, although the INSTALLDIR is %ProgramFiles% and uninstall information is written in HKLM. If you try to execute the uninstall as SYSTEM using the product code, the exit code is 1605: "The action is only valid for products that are currently installed".

In those cases, the older version will need to be uninstalled using the user profile in which the install took place. Apps and updates deployed using WSUS / ConfigMgr / Intune will install as SYSTEM.
Adobe Acrobat ProductsApplications install with auto-updates disabled by defaultMost products in the Patch My PC catalog install with the default auto-update mechanism. The Adobe Acrobat Products are an exception to this general rule.

Customers who would like to deploy the Adobe Acrobat Product Applications with Auto-update enabled can use the right-click option Modify Command-Line feature to set the appropriate Update Mode: UPDATE_MODE=[0,1,2,3]
Adobe Acrobat ProductsUpdates may fail to install with exit code 1612 or 0x8024002DThis is a known issue with Adobe Products. More information on Adobe's website:
Adobe Acrobat ProductsAdobe Acrobat Reader will fail to install on devices with Acrobat Pro already installedWorkaround: if trying to deploy Acrobat Reader as an Application to devices that may have Pro installed:
Intune: Add the following script as a requirement rule to Adobe Acrobat Reader Intune App within Intune: GitHub Link
ConfigMgr = Create a collection that excludes devices with Acrobat Pro installed, and deploy Reader to that collection.
Adobe Flash Player Removal ToolThis product only uninstalls ANY found version of Flash PlayerDeploy/Assign the uninstall of this tool in order to remove Flash Player.
AnyDesk MSIBase Install Only, Updates will not ApplyPatch My PC utilizes the Machine-Wide installer for AnyDesk MSI. The Machine-Wide installer uses the same MSI Product Code for all versions. This causes multiple issues concerning updates to the product as well as detection of new versions. Intune Updates will NOT apply.
Apple Mobile Device SupportDevices are not recognized when connected using USB cable because the drivers are missing.When Apple Mobile Device Support is installed, drivers should be copied to %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers.

In some cases, this folder containing the necessary drivers is missing. Patch My PC could not determine why they are not copied over, despite the drivers being listed as components within the MSI. We recommend contacting Apple Support.
BIM Track Add-ins for AutodeskThe entry in Add/Remove Programs will still be listed when performing an update. In some cases, the new version might not be visible at all, despite it being installed.When performing an install manually, it installs for the user, although the INSTALLDIR is %ProgramFiles% and uninstall information is written in HKLM. If you try to execute the uninstall as SYSTEM using the product code, the exit code is 1605: "The action is only valid for products that are currently installed".

In those cases, the older version will need to be uninstalled using the user profile in which the install took place. Apps and updates deployed using WSUS / ConfigMgr / Intune will install as SYSTEM.
Bloomberg TerminalBase Install Only, Updates will not ApplyThe vendor uses the same DisplayVersion for all builds of this product.
For ConfigMgr Apps, Intune Apps, our detection scripts check the DisplayVersion. As the version never changes, if an older version is installed, the newer one will never apply, as it will be considered detected. Intune Updates are not supported.
Bluebeam Revu 2020Bluebeam 2020 requires a License to be entered on the Command line for installation to complete.Using the right-click option Modify Command-Line, ensure BB_SERIALNUMBER and BB_PRODUCTKEY are included.
Cisco AnyConnect ModulesCisco AnyConnect Module updates will not show as required until the main Secure Mobility Client is first update. You can install all needed modules before the Secure Mobility Client in one update by following the optional customisation in this article: How to bundle Cisco AnyConnect modules to install in a specific order.
Cisco AnyConnect Secure Mobility ClientUpdate may fail to install with certain right-click options.If you have Prevent the end-user from opening an application while the application is updating enabled for Manage conflicting processes, the update may fail with a 1603 error code and prevent other modules from installing.
Cisco AnyConnect SuiteUnique Update BehaviorUpdate 2021-07-30: The logic from our applicability rules that would block install if the NAM Module is installed has been removed. If the NAM module is being used, we recommend using the script process to update AnyConnect specified here: How to bundle Cisco AnyConnect modules to install in a specific order

At this time, updates to Cisco AnyConnect will not occur if the Network Access Manager is installed. This behavior is in place to prevent loss of network connectivity, as the order of software update installation cannot be defined. The recommended workaround is to deploy updates through application installs in order to control the order of installation.
Cisco WebexInstallation may fail on non-english Operating SystemsUsing the right-click option Modify Command-Line, ensure ProductLanguage=1033 is included.
Citrix WorkSpaceCustom commands require ; even if the proceeding setting is not configured.For setting STOREX configurations, 4 arguments are expected, Even if an argument is not provided, For example use the following format if only providing the first 2 arguments: STORE0="COMPANY;https://citrix.company.com/Citrix/Company/Discovery;;"
Citrix Workspace LTSRCitrix Workspace LTSR installs on non-LTSR installs.There are few major differences between the LTSR and non-LTSR versions in terms of detection and applicability. Patch My PC utilizes the following registry value to determine if LTSR is installed: HKLM:\SOFTWARE\WOW6432Node\Citrix\ICA Client\AutoUpdate\Commandline Policy:LTSROnly = true

The Patch My PC created application for Citrix Workspace LTSR will automatically create this registry value.
Dell Command Update for Windows Universal 4.8 or newerInstallation may fail with Exit Code 4 when using AppLockerDell Command Update 4.8 and newer installs an Appx package. The installation may fail with an exit code 4 if consideration has not been made for this appx package in the AppLocker rules.

Customers may observe EventID 8025 in the "AppLocker: Packaged app-Deployment" windows event log also.
Double CommanderThe entry in Add/Remove Programs will still be listed when performing an update. In some cases, the new version might not be visible at all, despite it being installed.When performing an install manually, it installs for the user, although the INSTALLDIR is %ProgramFiles% and uninstall information is written in HKLM. If you try to execute the uninstall as SYSTEM using the product code, the exit code is 1605: "The action is only valid for products that are currently installed".

In those cases, the older version will need to be uninstalled using the user profile in which the install took place. Apps and updates deployed using WSUS / ConfigMgr / Intune will install as SYSTEM.
Google DriveProcess GoogleDriveFS.exe must be not be running before uninstall, otherwise software will not uninstall.To ensure the conflicting process isn't running before uninstall starts, you can either:
Graphpad PrismRequires Microsoft Edge WebView 2 runtime and Visual C++ 2022Exit code 1603 if prereqs are not installed.
Java (JRE and JDK) Titled "Latest"Products with the word "Latest" in the title will always remove all previous versions and install the latest version available, this allows for easy upgrades for updates that are usually locked to a specific version.More information
Kong Insomnia"PowerShell script requirement rule is not met" for Insomnia Kong v8.x.x updatesIn September 2023, Kong Insomnia changed its versioning schema from v2023.x.x to v8.x.x.

Patch My PC applicability logic uses the "less than" comparison operator in its Intune Updates applicability scripts. This change in versioning would have made new v8.x.x updates never evaluate as applicable on devices with any other version installed prior to this date. 8 is less than 2023, despite it being a superior version of software.

As of 2023-11-06, if you have published the Intune Update for Kong Insomnia and it's returning "PowerShell requirement rule not met" in Intune, deploy the Intune App as required to devices needing the update as a one-off. Thereafter, normal updates detection and applicability behaviour will resume.
LibreOffice (x64)If the application is installed from a task sequence step during an OSD the task sequence will hangLibreOffice attempts to update VC Runtime libraries (which OSDSETUPHOOK uses) during installation which affects the stability of the task sequence engine. Using the right-click option Modify Command-Line, ensure VC_REDIST=0 is included.
Microsoft Azure Functions Core ToolsThe entry in Add/Remove Programs will still be listed when performing an update. In some cases, the new version might not be visible at all, despite it being installed.When performing an install manually, it installs for the user, although the INSTALLDIR is %ProgramFiles% and uninstall information is written in HKLM. If you try to execute the uninstall as SYSTEM using the product code, the exit code is 1605: "The action is only valid for products that are currently installed".

In those cases, the older version will need to be uninstalled using the user profile in which the install took place. Apps and updates deployed using WSUS / ConfigMgr / Intune will install as SYSTEM.

The issue was reported to the vendor.
Microsoft EdgeShortcuts may still be created with the "Delete Desktop Shortcut(s)..." right click option selectedUsing the right-click option Modify Command-Line, ensure DONOTCREATEDESKTOPSHORTCUT=true is included.
Microsoft EdgeMicrosoft Edge updates may not be applicable to the built-in Edge on a fresh Windows installationInbox Edge is missing registry values that Patch My PC uses to determine the architecture and branch of the Edge install. Workaround by deploying the Edge application to devices. Once the MSI is installed once, updates should then become applicable.
Microsoft Edge WebView2 (Uninstall)Uninstall will return an exit code 19 even when the uninstall happened successfully.Once the detection runs again, or the user tries to run the uninstall again the detection should validate the software removal and return a success status.
Microsoft LAPSInstalling Laps after the April 2023 cumulative update may cause issues with LAPSPatch My PC has removed LAPS as a base install application to mitigate this issue for customers. Patch My PC updates generally should not cause issues, unless they install after the April 2023 cumulative update. Patch My PC intends to add LAPS back as a Base Install Application once Microsoft provides a fix for this issue.
Microsoft SQL Server Management Studio (SSMS)During an update, multiple versions might appear in Add/Remove Programs, although the files update fine.

The uninstall of this also might fail or might not work properly.
If the Prevent the end-user from opening an application while the application is updating is enabled in Manage Conflicting Processes is enabled, it will prevent some SSMS installer sub-processes to run, thus it will prevent a clean update/uninstall.
Mimecast for OutlookBase Install Apps do not take Outlook bitness into consideration.Deploy the base install application based on the Outlook bitness not device bitness.
NextcloudTrying to deploy a newer Intune Update of Nextcloud to a device with Nextcloud 3.1 or older installed will result in the update evaluating as not applicable.

This is only an issue with Intune Updates, not SCCM or WSUS.
Nextcloud stopped supplying an .exe installer after version 3.1 and now only provide .msi installers. The issue is that the .exe installer installed the 64bit app in 32bit locations in the registry on a 64bit system. As a result we can not differentiate between a pre-existing 32bit or 64bit install of Nextcloud on a 64bit system. We need to avoid inadvertently upgrading customers' product's architecture.

To update from 3.1 to a newer version on a device in Intune, deploy the Intune App of Nextcloud to your devices. After your devices are off version 3.1 and are now installed using the .msi installer, moving forward you can use the software update of Nextcloud from the Intune Updates tab.
PuTTYUpdate will not show as applicable if version <=.70 is installed.The install type of PuTTY changed from an EXE to MSI after version .70. Patch My PC only supports the MSI version of PuTTY.
PythonPython Uninstallation will leave the launcher component still installedPatch My PC is investigating a workaround - 6-29-2023
Remote Desktop Client for Windows DesktopApps or Updates fail to detect after installing on non-English systemsThis software localises the DisplayName registry value to the language of the OS. At this time it is not possible for us to detect multiple possible values of the DisplayName for all languages, other than English. Patch My PC are working to extend detection capabilities.

Currently, this impacts ConfigMgr Apps, Intune Apps and Updates, however it does not impact WSUS/ConfigMgr Updates. Please vote on this idea: Support detecting software that translates DisplayName
roboformRoboform application will not be detected after installation due to the format of the version the app populated in the registryImprovement have been made to Patch My PC to support software which presents version number like this in the registry. Ensure you have the Patch My PC Publisher 2.1.16.54 or newer installed.
Strawberry PerlDoes not remember custom install path location on update. Will remove previous version in Custom Path and replace it with C:\Strawberry.Use a custom command line INSTALLDIR=[custompath] to provide a custom path for the installation.
Talkdesk (MSI-x86)The entry in Add/Remove Programs will still be listed when performing an update. In some cases, the new version might not be visible at all, despite it being installed.When performing an install manually, it installs for the user, although the INSTALLDIR is %ProgramFiles% and uninstall information is written in HKLM. If you try to execute the uninstall as SYSTEM using the product code, the exit code is 1605: "The action is only valid for products that are currently installed".

In those cases, the older version will need to be uninstalled using the user profile in which the install took place. Apps and updates deployed using WSUS / ConfigMgr / Intune will install as SYSTEM.
Veeam Agent for WindowsThe Vendor configured their installer to mark successful installations with exit code 1000.This is problematic for Veeam Agent for Windows published as a ConfigMgr App. A deployment will only be considered successfully installed if the process finishes with exit code 0.

To solve this issue, a custom return code of 1000 = success will have to be manually added in the Deployment Type every time there is a new version or until PMPC will provide the ability to set custom return codes directly in the Publisher. For that upvote this idea
VivaldiUninstall exit code 19Vivaldi successfully uninstalls however it returns exit code 19. This reports as a failure in ConfigMgr and Intune, however the software does successfully uninstall.
VMWare Tools 12.xApp/Update takes 2 tries to installVMWare Tools 12.x first installs a prerequisite VC++ 2019-2022, then prompts for reboot. The App is installed successfully after the prereq is installed.

As a workaround, ensure Microsoft Visual C++ 2015-2022 (32 and 64-bit) are installed before VMWare Tools attempts to install.
Wiresharknpcap is not installed or patchedWireshark uses npcap for data capture. Unfortunately Npcap does not allow silent installation without an OEM license, this includes the Npcap provided in the Wireshark installer.

See the Npcap page under Npcap OEM for Commercial Use and Redistribution for more information. Npcap is a supported product in the Patch My PC catalogue.
Zoom MeetingsZoom Meetings version in Patch My PC does not match Zoom Website versionThe version of Zoom displayed on the Zoom website is not the DisplayVersion in the registry. Patch My PC apps will use the DisplayVersion as the title version.

Products that Require Applications be Closed Before Installation

The following products will fail to update if the process is open while the update installation is attempted. You can control how to close or notify the user using our feature to manage conflicting processes when updating third-party applications.
Note: These products will automatically have the Manage Conflicting Processes feature enabled and set to “Skip” by default when enabled in the Publisher.

Product NameError Code or Behavior
3Dconnexion 3DxWare 10 (EXE-x64)Leaves old entries in Add/Remove Programs
3Dconnexion 3DxWare 10 (EXE-x86)Leaves old entries in Add/Remove Programs
Advanced Renamer (EXE-x64)Returns Exit Code 5, update may fail if application is open during update process.
Air Explorer (EXE-x64)Returns Exit Code 2, update will fail if application is open during update process.
Amazon AppStream 2.0 Client (User-x64)Returns Exit Code 0x87D00324(-2016410844), update fails if application is open during update process.
Anki (User-x64)Returns Exit Code 2, update may fail if application is open during update process.
ASG-Remote Desktop 2022 (EXE-x64)Returns Exit Code 0, however the binaries are not updated
AstroGrep (EXE-x86)Returns Exit Code 0, but the binaries are not updated.
Autodesk AutoCAD 2021Update will hang and not run unless all instances of AutoCAD are closed
Autodesk AutoCAD 2022Update will hang and not run unless all instances of AutoCAD are closed
Autodesk AutoCAD 2023Update will hang and not run unless all instances of AutoCAD are closed
Autodesk AutoCAD 2024 (EXE-x64)Update will hang and not run unless all instances of AutoCAD are closed
Autodesk AutoCAD Architecture 2022 (EXE-x64)Update will hang and not run unless all instances of AutoCAD Architecture are closed
Autodesk AutoCAD Architecture 2023 (EXE-x64)Update will hang and not run unless all instances of AutoCAD Architecture are closed
Autodesk AutoCAD LT 2022 (EXE-x64)Update will hang and not run unless all instances of AutoCAD LT are closed
Autodesk AutoCAD LT 2023 (EXE-x64)Update will hang and not run unless all instances of AutoCAD LT are closed
Autodesk AutoCAD LT 2024 (EXE-x64)Update will hang and not run unless all instances of AutoCAD LT are closed
Autodesk AutoCAD Map 3D 2021Update will hang and not run unless all instances of AutoCAD Map 3D are closed
Autodesk AutoCAD Map 3D 2022Update will hang and not run unless all instances of AutoCAD Map 3D are closed
Autodesk AutoCAD Map 3D 2023Update will hang and not run unless all instances of AutoCAD Map 3D are closed
Autodesk AutoCAD MEP 2021Update will hang and not run unless all instances of AutoCAD MEP are closed
Autodesk AutoCAD MEP 2022Update will hang and not run unless all instances of AutoCAD MEP are closed
Autodesk AutoCAD MEP 2023 (EXE-x64)Update will hang and not run unless all instances of AutoCAD MEP are closed
Autodesk Civil 3D 2022 (EXE-x64)Update will hang and not run unless all instances of Autodesk Civil 3D are closed
Autodesk Civil 3D 2023 (EXE-x64)Update will hang and not run unless all instances of Autodesk Civil 3D are closed
Autodesk Civil 3D 2024 (EXE-x64)Update will hang and not run unless all instances of Autodesk Civil 3D are closed
Autodesk Revit 2019Update will hang and not run unless all instances of AutoCAD Revit are closed
Autodesk Revit 2020Update will hang and not run unless all instances of AutoCAD Revit are closed
Autodesk Revit 2021Update will hang and not run unless all instances of AutoCAD Revit are closed
Autodesk Revit 2022Update will hang and not run unless all instances of AutoCAD Revit are closed
Autodesk Revit 2024 (EXE-x64)Update will hang and not run unless all instances of AutoCAD Revit are closed
Benthic Software Golden 6.x (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
Benthic Software Golden 6.x (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Benthic Software Golden 7.x (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
Benthic Software Golden 7.x (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Benthic Software GoldSqall 1.x (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
Benthic Software GoldSqall 1.x (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Benthic Software Goldview 4.x (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
Benthic Software Goldview 4.x (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Benthic Software PLEdit 6.x (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
Benthic Software PLEdit 6.x (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Benthic Software PLEdit 7.x (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
Benthic Software PLEdit 7.x (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
BIMvision (EXE-x86)Update hands and does not run unless all instances fo BIMVision are closed
Bloomberg TerminalInstaller detected that Microsoft Office Applications are currently in-use. Unable to complete the installation.
Brackets (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
BrightAuthor (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Bulk Crap Uninstaller (EXE-x64)Returns Exit Code 5, update may fail if application is open during update process.
Celestia (EXE-x64)Returns Exit Code 5, update may fail if application is open during update process.
Clevershare (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Clevershare (MSI-x86)Returns Exit Code 1, update may fail if application is open during update process.
ClipboardFusion (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
CloudShow (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
ColorVeil (EXE-x64)Returns Exit Code 1602, update will fail if application is open during update process.
ColorVeil (MSI-x64)Returns Exit Code 1602, update will fail if application is open during update process.
ColorVeil (MSI-x86)Returns Exit Code 1602, update will fail if application is open during update process.
ConEmu (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
ConEmu (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Convertilla (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
CopyQ (EXE-x86)Update will hang and not run unless all instances of CopyQ are closed
CopyQ (User-x86)Update will hang and not run unless all instances of CopyQ are closed
Cryptomator (EXE-x64)Returns Exit Code 1603, update will fail if application is open during update process.
Cryptomator (MSI-x64)Returns Exit Code 1603, update will fail if application is open during update process.
Dedoose (EXE-x86)Returns Exit Code 5, update may fail if application is open during update process.
Dedoose (User-x86)Returns Exit Code 5, update may fail if application is open during update process.
Dell Display Manager 10x87D00705
Dell Display Manager 20x87D00705
digiSeal Reader (EXE-x86)Returns Exit Code 0, but the binaries are not updated.
Ditto (EXE-x64)Update will hang and not run unless all instances of Ditto are closed
Ditto (EXE-x86)Update will hang and not run unless all instances of Ditto are closed
DJI Terra (EXE-x86)Returns Exit Code 5, update will fail if application is open during update process.
Draftable Desktop (MSI-x86)Returns Exit Code 1, update may fail if application is open during update process.
DYMO ID (EXE-x86)Returns Exit Code 0, but the binaries are not updated.
Eraser (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
Everything (x64) - EXE Install0x87D0070C
Everything (x64) - MSI Install0x87D0070C
Everything Lite (x64) - EXE Install0x87D0070C
FileSeek (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Foxit PDF Reader (EXE-x86)Returns Exit Code 1, Update will hang and not run unless all instances of Foxit PDF Reader are closed
Free Hex Editor Neo (User-x64)Returns Exit Code 1, update may fail if application is open during update process.
FreeCommander XE (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Freeplane (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
FTP Rush (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Galaxy Modeler (EXE-x64)Returns Exit Code 2, update may fail if application is open during update process.
Galaxy Modeler (User-x64)Returns Exit Code 2, update may fail if application is open during update process.
Git (x64)0x80070643
Git (x86)0x80070643
Glary Utilities (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
GlassWire (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
GoAnywhere OpenPGP Studio (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
gPodder (EXE-x86)Returns Exit Code 0, but the binaries are not updated.
Greenshot0x87D00705
HashTools (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Infix PDF Editor (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
IntelliJ IDEA Community Edition 2022 (EXE-x64)Old version doesn't uninstall and uninstall hangs if the end user has the app running.
IntelliJ IDEA Community Edition 2023 (EXE-x64)Old version doesn't uninstall and uninstall hangs if the end user has the app running.
IntelliJ IDEA Ultimate Edition 2022 (EXE-x64)Old version doesn't uninstall and uninstall hangs if the end user has the app running.
IntelliJ IDEA Ultimate Edition 2023 (EXE-x64)Old version doesn't uninstall and uninstall hangs if the end user has the app running.
Intermedia Unite (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
Intermedia Unite (MSI-x64)Returns Exit Code 1, update may fail if application is open during update process.
Intermedia Unite (MSI-x86)Returns Exit Code 1, update may fail if application is open during update process.
Intermedia Unite (User-x64)Returns Exit Code 1, update may fail if application is open during update process.
IrfanView (x64)Returns Exit Code 0, but application is not updated
IrfanView (x86)Returns Exit Code 0, but application is not updated
Jaspersoft Studio (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Javelin3 PDF Reader (EXE-x86)Returns Exit Code 5, update may fail if application is open during update process.
Javelin3Pro PDF Reader (EXE-x86)Returns Exit Code 5, update may fail if application is open during update process.
JProfiler 13 (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
JProfiler 14 (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
JProfiler Latest (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
KDiff3 (EXE-x64)Returns Exit Code 0x1(1), update may fail if application is open during update process.
KDiff3 (User-x64)Returns Exit Code 0x1(1), update may fail if application is open during update process.
Keeper Password Manager (MSI-x86)Update will prompt for a reboot after installation. After reboot, application will be non-functional.
KeyStore Explorer (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
KeyStore Explorer (User-x86)Returns Exit Code 1, update may fail if application is open during update process.
Kotobee Author (EXE-x64)Returns Exit Code 5, update may fail if application is open during update process.
Kotobee Author (EXE-x86)Returns Exit Code 5, update may fail if application is open during update process.
Kotobee Reader (EXE-x86)Returns Exit Code 5, update may fail if application is open during update process.
Lenovo Dock Manager5 or 0x80070005. Installation may partially complete.
LogFusion (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
LogTag Analyzer 3 (EXE-x86)Returns Exit Code 1602, update may fail if application is open during update process.
Luna Modeler (EXE-x64)Returns Exit Code 2, update may fail if application is open during update process.
Luna Modeler (User-x64)Returns Exit Code 2, update may fail if application is open during update process.
MacroRecorder (EXE-x86)Update will hang and not run unless all instances of MacroRecorder are closed
Measure Killer (EXE-x86)Returns Exit Code 5, update may fail if application is open during update process.
Meteor Modeler (EXE-x64)Returns Exit Code 2, update may fail if application is open during update process.
Meteor Modeler (User-x64)Returns Exit Code 2, update may fail if application is open during update process.
Microsoft Visual Studio Code (x64)5 or 0x80070005, also, see this known issue from the vendor.
Microsoft Visual Studio Code (x86)5 or 0x80070005, also, see this known issue from the vendor.
Mimecast for Outlook (x64)Update will fail if software is running.
Mimecast for Outlook (x86)Update will fail if software is running.
Minitab 20 (EXE-x64)Returns Exit Code 1603, update will fail if Minitab is open during update process.
Minitab 21 (EXE-x64)Returns Exit Code 1603, update will fail if Minitab is open during update process.
Moon Modeler (EXE-x64)Returns Exit Code 2, update may fail if application is open during update process.
Moon Modeler (User-x64)Returns Exit Code 2, update may fail if application is open during update process.
MOOS Project Viewer (EXE-x86)Update will succeed, however application will freeze and become unusable.
NAPS2 (EXE-x64)Returns Exit Code 5, update may fail if application is open during update process.
Nitro PDF Pro 14 (MSI-x64)Returns Exit Code 1603, update will fail unless all instances of Nitro Pro are closed
Nitro PDF Pro 14 (MSI-x86)Returns Exit Code 1603, update will fail unless all instances of Nitro Pro are closed
Nitro PDF Pro Enterprise 14 (MSI-x64)Returns Exit Code 1603, update will fail unless all instances of Nitro Pro are closed
Nitro PDF Pro Enterprise 14 (MSI-x86)Returns Exit Code 1603, update will fail unless all instances of Nitro Pro are closed
Nitro PDF Pro NLS 14 (MSI-x64)Returns Exit Code 1603, update will fail unless all instances of Nitro Pro are closed
Nitro PDF Pro NLS 14 (MSI-x86)Returns Exit Code 1603, update will fail unless all instances of Nitro Pro are closed
nomacs (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
nomacs (User-x64)Returns Exit Code 1, update may fail if application is open during update process.
Notepad++ (x64)0x87D00705, or the binaries are not updated, but the Add Remove Programs entry is.
Notepad++ (x86)0x87D00705, or the binaries are not updated, but the Add Remove Programs entry is.
OBS Studio (x64)Exit Code 6 - Package In Use Error. Install will fail.
ocenaudio (EXE-x64)Returns Exit Code 0, however the binaries are not updated
ocenaudio (User-x64)Returns Exit Code 0, however the binaries are not updated
OnSIP (EXE-x64)Returns Exit Code 2, update may fail if application is open during update process.
OnSIP (User-x64)Returns Exit Code 2, update may fail if application is open during update process.
OpenLens (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
OpenLens (User-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Author 24 (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Author 25 (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Author 26 (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Author Latest (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Developer 24 (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Developer 25 (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Developer 26 (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Developer Latest (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Editor 24 (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Editor 25 (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Editor 26 (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Oxygen XML Editor Latest (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
PDF Annotator (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
PDFgear (EXE-x64)Returns Exit Code 5, update may fail if application is open during update process.
pgAdmin 4 (EXE-x64)Popup that will block installation from continuing
pgAdmin 4 (User-x64)Popup that will block installation from continuing
PingID (EXE-x86)Update will fail to install
PingID (User-x64)Update will fail to install if PingID is running
PSPad Editor (EXE-x64)Update will hang and not run unless all instances of PSPad are closed
Python 3.10 (x64)Installation will complete, but executable versions may not update.
Python 3.10 (x86)Installation will complete, but executable versions may not update.
Python 3.11 (x64)Installation will complete, but executable versions may not update.
Python 3.11 (x86)Installation will complete, but executable versions may not update.
Python 3.12 (x64)Returns Exit Code 0, but the binaries are not updated
Python 3.12 (x86)Returns Exit Code 0, but the binaries are not updated
Python 3.7 (x64)Installation will complete, but executable versions may not update.
Python 3.7 (x86)Installation will complete, but executable versions may not update.
Python 3.8 (x64)Installation will complete, but executable versions may not update.
Python 3.8 (x86)Installation will complete, but executable versions may not update.
Python 3.9 (x64)Installation will complete, but executable versions may not update.
Python 3.9 (x86)Installation will complete, but executable versions may not update.
Rainmeter (EXE-x64)Update will fail unless all instances of Rainmeter are closed
RationalPlan Viewer (EXE-x86)Update will succeed, however application will freeze and become unusable.
Rocket Remote Desktop 2023 (EXE-x64)Returns Exit Code 0, however the binaries are not updated
ScreenRec (User-x64)Returns Exit Code 2, update may fail if application is open during update process.
ScreenToGif (MSI-x64)Update will fail if software is running.
ScreenToGif (MSI-x86)Update will fail if software is running.
Snapform Viewer (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Snapform Viewer (EXE-x86)Returns Exit Code 1, update will fail if application is open during update process.
SoapUINew version will install, but will not remove the old version.
Tabby (EXE-x64)Returns 0x2(2) Failed to uninstall old application files if application is open during update process.
Tabby (User-x64)Returns 0x2(2) Failed to uninstall old application files if application is open during update process.
Tabular Editor 2 (MSI-x86)Leaves old entries in Add/Remove Programs
Tabular Editor 3 (MSI-x64)Returns Exit Code 1, update may fail if application is open during update process.
Tabular Editor 3 (MSI-x86)Returns Exit Code 1, update may fail if application is open during update process.
TeamSpeak 3 Client (EXE-x64)Returns Exit Code 0, however the binaries are not updated if the application is open during the update process.
TeamSpeak 3 Client (EXE-x86)Returns Exit Code 0, however the binaries are not updated if the application is open during the update process.
TeamSpeak 3 Client (User-x64)Returns Exit Code 0, however the binaries are not updated if the application is open during the update process.
Tera Term (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
TeXstudio (EXE-x64)Returns Exit Code 0, but the binaries are not updated.
TigerVNC (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
TigerVNC (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Tinn-R (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Toggl Track (User-x64)Returns Exit Code 1, update may fail if application is open during update process.
TrayStatus (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
Trimble RINEX Converter (MSI-x86)Update will hang and not run unless all instances of Trimble RINEX Converter are closed
Twine (EXE-x64)Returns Exit Code 2, update may fail if application is open during update process.
Twine (User-x64)Returns Exit Code 2, update may fail if application is open during update process.
UltraCompare (EXE-x64)Returns Exit Code 0, but the binaries are not updated
UltraCompare (EXE-x86)Returns Exit Code 0, but the binaries are not updated
UltraCompare (MSI-x64)Returns Exit Code 0, but the binaries are not updated
UltraCompare (MSI-x86)Returns Exit Code 0, but the binaries are not updated
UltraViewer (EXE-x86)Returns Exit Code 5, update may fail if application is open during update process.
Vim (EXE-x64)Returns Exit Code 0, but the binaries are not updated.
Viscosity1 or 0x1. If a conflicting process is running at the time of install, the users will receive a prompt to close all instances of Viscosity. This prompt cannot be suppressed.
VoiceBot (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
VSCodium (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
VSCodium (MSI-x64)Returns Exit Code 1, update may fail if application is open during update process.
VSCodium (User-x64)Returns Exit Code 1, update may fail if application is open during update process.
Window Inspector (EXE-x64)Returns Exit Code 1, update will fail if application is open during update process.
WinMerge (x64)0x80070005
WinMerge (x86)0x80070005
WinSCP5 or 0x80070005
Wireshark (MSI-x64)0x80070005
Wireshark (MSI-x86)0x80070005
Wireshark (x64)0x80070005
Wireshark (x86)0x80070005
Wondershare EdrawMax (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
Wondershare PDF Reader (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
Workrave (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
XMedia Recode (EXE-x64)Returns Exit Code 1, update may fail if application is open during update process.
XMedia Recode (EXE-x86)Returns Exit Code 1, update may fail if application is open during update process.
XnConvert (EXE-x64)1 or 0x1. If a conflicting process is running at the time of install, the users may receive a prompt stating that it could not update a specific file. This prompt cannot be suppressed.
XnConvert (EXE-x86)1 or 0x1. If a conflicting process is running at the time of install, the users may receive a prompt stating that it could not update a specific file. This prompt cannot be suppressed.
ZebraDesigner 3 (EXE-x64)Returns Exit Code 1, update will hang due to driver being locked by another process.
Zoom Client for VDI (MSI-x64)Returns Exit Code 1, update may fail if application is open during update process.

Products with Known Dependency Requirements

The following products will fail to update or install if the listed dependency is not installed before installation is attempted. Patch My PC does not natively handle dependencies, however dependencies manually created in Intune or ConfigMgr can be carried over when Patch My PC updates applications.

Product NameDependencies
3CXPhone for Windows (MSI-x86)Microsoft Visual C++ 2015-2022 Redistributable (x86)
Altova XMLSpy 2024 Enterprise Edition (EXE-x64)Microsoft Edge WebView2 Runtime (EXE-x64)
Altova XMLSpy 2024 Enterprise Edition (EXE-x86)Microsoft Edge WebView2 Runtime (EXE-x64)
Altova XMLSpy 2024 Professional Edition (EXE-x64)Microsoft Edge WebView2 Runtime (EXE-x64)
Altova XMLSpy 2024 Professional Edition (EXE-x86)Microsoft Edge WebView2 Runtime (EXE-x64)
Altova XMLSpy Enterprise Edition Latest (EXE-x64)Microsoft Edge WebView2 Runtime (EXE-x64)
Altova XMLSpy Enterprise Edition Latest (EXE-x86)Microsoft Edge WebView2 Runtime (EXE-x64)
Altova XMLSpy Professional Edition Latest (EXE-x64)Microsoft Edge WebView2 Runtime (EXE-x64)
Altova XMLSpy Professional Edition Latest (EXE-x86)Microsoft Edge WebView2 Runtime (EXE-x64)
Apple iTunes (x64)Apple Bonjour (x64)
Apple iTunes (x86)Apple Bonjour (x86)
Azure DevOps Integration Tool for Office 2019 (EXE-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64), Microsoft Visual C++ 2015-2022 Redistributable (x86)
BIMcollab ZOOM (EXE-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
Camtasia 2020 - EXE InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Camtasia 2020 - MSI InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Camtasia 2021 - EXE InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Camtasia 2022 - EXE InstallMicrosoft Edge WebView2 Runtime (EXE-x64), Microsoft Visual C++ 2015-2022 Redistributable (x64)
Camtasia 2022 - MSI InstallMicrosoft Edge WebView2 Runtime (EXE-x64), Microsoft Visual C++ 2015-2022 Redistributable (x64)
Camtasia 2023 (EXE-x64)Microsoft Edge WebView2 Runtime (EXE-x64), Microsoft Visual C++ 2015-2022 Redistributable (x64)
Camtasia 2023 (MSI-x64)Microsoft Edge WebView2 Runtime (EXE-x64), Microsoft Visual C++ 2015-2022 Redistributable (x64)
Celestia (EXE-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
Citrix WorkspaceMicrosoft .NET Core Desktop Runtime 6 (EXE-x86), Microsoft Edge WebView2 Runtime (EXE-x64), Microsoft Visual C++ 2015-2022 Redistributable (x64), Microsoft Visual C++ 2015-2022 Redistributable (x86)
Citrix Workspace LTSRMicrosoft .NET Core Desktop Runtime 6 (EXE-x86), Microsoft Edge WebView2 Runtime (EXE-x64), Microsoft Visual C++ 2015-2022 Redistributable (x64), Microsoft Visual C++ 2015-2022 Redistributable (x86)
CrisisGo (MSI-x86)Microsoft Visual C++ 2015-2022 Redistributable (x86)
Egress Outlook Add-in (MSI-x86)Microsoft Office 2016 or Higher
Global Secure Access Client (EXE-x64)Microsoft .NET Core Desktop Runtime 6 (EXE-x64)
GraphPad Prism Latest (MSI-x64)Microsoft Edge WebView2 Runtime (EXE-x64), Microsoft Visual C++ 2015-2022 Redistributable (x64)
HandBrake (x64)Microsoft .NET Core Desktop Runtime 6 (EXE-x64)
JASP (MSI-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
JetBrains ReSharper 2022 (EXE-x86)*Microsoft Visual Studio
JetBrains ReSharper 2022 (User-x86)*Microsoft Visual Studio
JetBrains ReSharper 2023 (EXE-x86)*Microsoft Visual Studio
JetBrains ReSharper 2023 (User-x86)*Microsoft Visual Studio
JetBrains ReSharper Latest (EXE-x86)*Microsoft Visual Studio
JetBrains ReSharper Latest (User-x86)*Microsoft Visual Studio
LINQPad 8 (EXE-x64)Microsoft .NET Core Desktop Runtime 8 (EXE-x64)
Microsoft ODBC Driver 17 for SQL Server (MSI-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
Microsoft ODBC Driver 17 for SQL Server (MSI-x86)Microsoft Visual C++ 2015-2022 Redistributable (x86)
Microsoft ODBC Driver 18 for SQL Server (MSI-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
Microsoft ODBC Driver 18 for SQL Server (MSI-x86)Microsoft Visual C++ 2015-2022 Redistributable (x86)
Microsoft OLE DB Driver 18 for SQL Server (MSI-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
Microsoft OLE DB Driver 18 for SQL Server (MSI-x86)Microsoft Visual C++ 2015-2022 Redistributable (x86)
Microsoft OLE DB Driver 19 for SQL Server (MSI-x64)Microsoft Visual C++ 2015-2022 Redistributable (x86), Microsoft Visual C++ 2015-2022 Redistributable (x64)
Microsoft OLE DB Driver 19 for SQL Server (MSI-x86)Microsoft Visual C++ 2015-2022 Redistributable (x86)
Minitab 20 (EXE-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
Minitab 21 (EXE-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
MySQL Connector ODBC 8.0 (MSI-x86)Microsoft Visual C++ 2015-2022 Redistributable (x86)
MySQL Connector ODBC 8.x (MSI-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
NAPS2 (EXE-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
Neovim (MSI-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
NetLimiter (EXE-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64), Microsoft Visual C++ 2015-2022 Redistributable (x86)
NVivo 14 (EXE-x64)Microsoft Visual C++ 2010 Redistributable (x64), Microsoft Visual C++ 2012 Redistributable (x64), Microsoft Visual C++ 2013 Redistributable (x64), Microsoft Visual C++ 2015-2022 Redistributable (x64), Microsoft SQL Server 2019 LocalDB
OfficeConnect (EXE-x64)Microsoft Edge WebView2 Runtime (EXE-x64), Microsoft Office 2016 or Higher, Microsoft Visual C++ 2010 Redistributable (x64), Microsoft Visual C++ 2010 Redistributable (x86), Microsoft Visual Studio 2010 Tools for Office Runtime (EXE-x64)
OfficeConnect (User-x64)Microsoft Edge WebView2 Runtime (EXE-x64), Microsoft Office 2016 or Higher, Microsoft Visual C++ 2010 Redistributable (x64), Microsoft Visual C++ 2010 Redistributable (x86), Microsoft Visual Studio 2010 Tools for Office Runtime (EXE-x64)
Oracle VM VirtualBox 7 (EXE-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
ScreenRec (User-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
secRMM (MSI-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
secRMM (MSI-x86)Microsoft Visual C++ 2015-2022 Redistributable (x86)
Snagit 2020 (x64) - EXE InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Snagit 2020 (x64) - MSI InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Snagit 2020 (x86) - EXE InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Snagit 2020 (x86) - MSI InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Snagit 2021 (x64) - EXE InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Snagit 2021 (x64) - MSI InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Snagit 2021 (x86) - EXE InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Snagit 2021 (x86) - MSI InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Snagit 2022 (x64) - EXE InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Snagit 2022 (x64) - MSI InstallMicrosoft Edge WebView2 Runtime (EXE-x64)
Snagit 2023 (EXE-x64)Microsoft Edge WebView2 Runtime (EXE-x64)
Snagit 2023 (MSI-x64)Microsoft Edge WebView2 Runtime (EXE-x64)
Snagit 2024 (EXE-x64)Microsoft Edge WebView2 Runtime (EXE-x64)
Snagit 2024 (MSI-x64)Microsoft Edge WebView2 Runtime (EXE-x64)
Tableau Reader 2024 (EXE-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
Tabular Editor 3 (MSI-x64)Microsoft .NET Core Desktop Runtime 6 (EXE-x64)
Tabular Editor 3 (MSI-x86)Microsoft .NET Core Desktop Runtime 6 (EXE-x86)
TeamSpeak 3 Client (EXE-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
TeamSpeak 3 Client (EXE-x86)Microsoft Visual C++ 2015-2022 Redistributable (x86)
TeamSpeak 3 Client (User-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
VMware Horizon Client 8Microsoft Windows Desktop Runtime 6 (x64), Microsoft Visual C++ 2015-2022 Redistributable (x64)
WinZip 28 (x64)Microsoft Edge WebView2 Runtime (EXE-x64)
XMedia Recode (EXE-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)
XMedia Recode (EXE-x86)Microsoft Visual C++ 2015-2022 Redistributable (x64)
Zeal (MSI-x64)Microsoft Visual C++ 2015-2022 Redistributable (x64)

Products that Require a Manual Download

The following products require manual download because their installer binaries are behind a paywall. For more details about how to use the local content repository, please see our guide local content repository for licensed applications that require manual download.

Product NameDownload Location
ClickShare Desktop App Machine-Wide InstallerDownload Page
CONNECTION Client (x64)Download Page
Bluebeam Revu 2020 (x64)Download Page
Bluebeam OCR 2020Download Page
Bluebeam Revu 2021 (MSI-x64)Download Page
Bluebeam OCR 2021 (MSI-x64)Download Page
beA Client Security (EXE-x64)Download Page
Cisco AnyConnect Secure Mobility ClientDownload Page
Cisco AnyConnect AMP Enabler ModuleDownload Page
Cisco AnyConnect Diagnostics and Reporting ToolDownload Page
Cisco AnyConnect ISE Compliance ModuleDownload Page
Cisco AnyConnect ISE Posture ModuleDownload Page
Cisco AnyConnect Network Access ManagerDownload Page
Cisco AnyConnect Network Visibility ModuleDownload Page
Cisco AnyConnect Posture ModuleDownload Page
Cisco AnyConnect Start Before Login ModuleDownload Page
Cisco AnyConnect Umbrella Roaming Security ModuleDownload Page
Cisco AnyConnect Web Security ModuleDownload Page
Cisco Jabber 12Download Page
Cisco Secure Client - AnyConnect VPNDownload Page
Cisco Secure Client - Diagnostics and Reporting ToolDownload Page
Cisco Secure Client - ISE PostureDownload Page
Cisco Secure Client - Network Access ManagerDownload Page
Cisco Secure Client - Network Visibility ModuleDownload Page
Cisco Secure Client - Secure Firewall PostureDownload Page
Cisco Secure Client - Start Before LoginDownload Page
Cisco Secure Client - UmbrellaDownload Page
Citrix Files for OutlookDownload Page
Jaspersoft Studio (EXE-x64)Download Page
STIG Viewer 2 (MSI-x64)Download Page
STIG Viewer 3 (MSI-x86)Download Page
Duo Authentication for Windows Logon (x64) - MSI InstallDownload Page
FortiClient VPN 7.0 (EXE-x64)Download Page
FortiClient VPN 7.2 (EXE-x64)Download Page
FortiClient VPN Latest (EXE-x64)Download Page
FortiClient VPN 7.0 (MSI-x64)Download Page
FortiClient VPN 7.2 (MSI-x64)Download Page
FortiClient VPN Latest (MSI-x64)Download Page
Imprivata Agent (MSI-x64)Download Page
KLIP-viewer (EXE-x64)Download Page
KLIP-viewer (User-x64)Download Page
Ivanti Secure Access Client (x64)Download Page
Fuzor Virtual Design Construction 2024 (MSI-x64)Download Page
Kofax Power PDF 4 AdvancedDownload Page
Kofax Power PDF 4.1 AdvancedDownload Page
Kofax Power PDF 5 AdvancedDownload Page
ScreenpressoDownload Page
FreeCommander XE (EXE-x86)Download Page
Microsoft FSLogix Apps (EXE-x64)Download Page
Mimecast for Outlook (x86)Download Page
Mimecast for Outlook (x64)Download Page
Minitab 20 (EXE-x64)Download Page
Minitab 21 (EXE-x64)Download Page
Npcap OEMDownload Page
Oracle Java 8 (x86)Download Page
Oracle Java 8 (x64)Download Page
Oracle Java SE Development Kit 8 (x64)Download Page
Oracle Java SE Development Kit 11 (x64)Download Page
Oracle Java SE Development Kit 8 (x86)Download Page
GlobalProtect 5Download Page
GlobalProtect 6.0Download Page
GlobalProtect 6.1Download Page
GlobalProtect 6.2Download Page
GlobalProtect Latest (MSI-x64)Download Page
kuandoHUBDownload Page
kuando Busylight for Cisco JabberDownload Page
kuando Busylight for MS Teams (x64)Download Page
kuando Busylight for ZoomDownload Page
AOVPN Dynamic Profile Configurator (MSI-x64)Download Page
RawTherapee (EXE-x64)Download Page
Right Click ToolsDownload Page
TELUS Business Connect (MSI-x64)Download Page
ASG-Remote Desktop 2022 (EXE-x64)Download Page
Rocket Remote Desktop 2023 (EXE-x64)Download Page
Simba Spark ODBC Driver (MSI-x64)Download Page
Simba Spark ODBC Driver (MSI-x86)Download Page
secRMM (MSI-x64)Download Page
secRMM (MSI-x86)Download Page
TeamViewer 15 (x86) - MSI InstallDownload Page
TeamViewer 15 (x64) - MSI InstallDownload Page
TeamViewer Host 15 (x86) - MSI InstallDownload Page
TeamViewer Host 15 (MSI-x64)Download Page
Progress TestStudio 2022Download Page
Progress TestStudio 2023Download Page
think-cell (MSI)Download Page
SecureCRT (EXE-x64)Download Page
uberAgent (MSI-x64)Download Page
uberAgent (MSI-x86)Download Page
Veeam Agent for Microsoft Windows 6 (EXE-x64)Download Page
VMware Remote ConsoleDownload Page

List of Known Issues

The table below lists any known issues we are tracking.

IssueDetected date or versionFixed date or versionStatus
Dell Command Update GUI is a UWP application that doesn't get installed at all during OSD, or if there is not a user logged on if you do it post-OSD.

Dell support are aware, however please contact them to increase attention and awareness until a fix is released.
11/29/2022N/AKnown issue
Latest version of Autodesk Revit 2023 unavailable due to size. The cab file format that WSUS utilizes for updates has a maximum size of 2GB, and the latest Revit 2023 update is over 3GB.

Vote or share your feedback on this feature request: Support products larger than 2GB.
11/4/2022N/AKnown issue
Customers with the Publisher installed on Windows Server 2012 R2 or older, certain products may fail to download. PatchMyPC.log and alerts report "The request was aborted: Could not create SSL/TLS secure channel." This is because These web servers only allow particular TLS ciphers that are not supported in IE components for Windows Server 2012 R2 and older.

Currently Affected Products Include:
TechSmith Products, Tableau Products, Docker, Slack, and Cisco WebEx

Workaround: manually download the installer for the product, store it in your Local Content Repository, and enable the option to Check the local content repository for content files before attempting to download content files from the internet.

Patch My PC recommends upgrading from Server 2012R2 to a newer Windows Server version if possible, as we are seeing a trend of vendors moving their downloads to ciphers unsupported on Windows Server 2012R2
N/AN/AKnown issue
Required deployments, including task sequence installs, of ConfigMgr Application for Adobe Acrobat Reader DC Continuous (x64) fail with exit code 150201. Clicking "retry" and available deployments succeed.

Workaround: set the user experience option on the deployment type to "Allow users to view and interact with the program installation". Note that this workaround may not work to fix the application installing in a Task Sequence
Adobe Acrobat Reader DC Continuous (x64)N/AKnown issue
TortoiseSVN Title Version does not match installed versionTortoiseSVN version 1.14.5N/AKnown Issue - Patch My PC title matches the version that is installed, the 1.14.5 installer does not put the correct version in the registry.
Ghostscript 10.01.0: Disabling Silent Install Option

GhostScript v10+ is not supported as it no longer offers a silent install switch.
GhostScript v10.01.0N/AGPL Ghostscript 9.56.1 is the only version supported currently in the catalog.