Our Purpose: Improving Lives
We work hard to make products that deeply help our 8,250 customers stay more secure and improve their quality of life.
We also strive to create a great workplace where team members look forward to coming to work and can grow and support each other in life and at work.
Getting those first two areas right allows us to give back time and resources to our communities.
We are here to make a positive difference in the lives of our customers, team, and communities with everything we do.
Our Values: What to Expect from Us
Core Values are learned and practiced by our team and experienced by our customers, team members, and communities.
We Are Humble
Seeking feedback while remaining grounded in our commitment to improve
We Avoid Shenanigans
Taking ownership and prioritizing authenticity and integrity in all we do
We Create Experiences
Delivering positive, memorable moments that exceed expectations
We Pursue Excellence
Striving to be our best by continuously honing our skills and upholding our values
We Serve Others
Supporting each other and our communities by generously giving time and resources
We Show Empathy
Demonstrating compassion, understanding, and respect for all those we serve
We Think Big
Embracing a growth mindset to innovate in our journey of improving lives
How It Started
Founded in 2011, we’re a team of 120 dedicated to keeping you more secure online and making application management easy. Our company started with our free home updater and grew into Enterprise products. We prioritize your experience and aim to empower you with the tools you need.
Our commitment to excellence and customer satisfaction sets us apart. But don’t just take our word for it — see what our customers have to say on Gartner and G2.
Our Journey Through Time
January 2011
Company Founded
Patch My PC was founded by Justin Chalfant in January 2011. We started with a free consumer-based third-party updater that is now used by millions of consumers.
January 2013
Patching for Enterprises
We introduced our first enterprise product in January 2013. Our third-party update catalog allowed companies to publish third-party updates to Microsoft Endpoint Manager using Updates Publisher.
May 2015
100 Enterprise Customers
In May 2015, Patch My PC hit 100 active customers using our enterprise product across 300,000 endpoints.
October 2017
Going All-In
In October 2017, the founders Justin and Marie went full-time with Patch My PC. They left their day jobs to dedicate themselves fully to scaling Patch My PC.
January 2018
300 Enterprise Customers
In January 2018, Patch My PC hit 300 active customers using our enterprise product across 1,200,000 endpoints.
March 2018
Full Automation Introduced
In May 2018, at the Midwest Management Summit, we released our Publishing software, which removed the dependency of Microsoft Updates Publisher. This allowed for fully automated publishing of updates to WSUS/SCCM.
October 2018
500 Enterprise Customers
In October 2018, Patch My PC hit 500 active customers using our enterprise product across 1,900,000 endpoints.
April 2019
Application Creation for ConfigMgr
In April 2019, we converted our package creation feature from April 2019 to use the more modern application model. This change allows for a more full-feature application management experience, including icons, descriptions, keywords, and state-based detection.
June 2019
1,000 Enterprise Customers
In June 2019, Patch My PC hit 1,000 active customers using our enterprise product across 3,600,000 endpoints and a team of 5 people.
January 2020
1,500 Enterprise Customers
In January 2020, Patch My PC hit 1,500 active customers using our enterprise product across 5,900,000 endpoints.
March 2020
Application Creation for Intune
In March 2020, we added integration into Microsoft Intune to allow the automatic creation of Win32 applications. This feature allows you to eliminate manual application packaging, saving time and money.
July 2020
2,000 Enterprise Customers
In July 2020, Patch My PC hit 2,000 active customers using our enterprise product across 7,000,000 endpoints and a team of 10 people.
August 2020
Patch Management for Intune
In August 2020, we added the ability to publish third-party updates to Microsoft Intune. This feature allows you to keep any already installed applications patched automatically.
January 2021
Company Growth
In January 2021, Our team grew to 15 team members in 5 different countries.
February 2021
2,500 Enterprise Customers
In February 2021, Patch My PC hit 2,500 active customers using our enterprise product across 9,000,000 endpoints.
August 2021
3,000 Enterprise Customers
In September 2021, Patch My PC hit 3,000 active customers using our enterprise product across 10,600,000 endpoints and a team of 20 people.
September 2021
David James Joined Patch My PC
David James joined Patch My PC as VP of Engineering. David was the director of Engineering at Microsoft for Microsoft Configuration Manager.
January 2022
3,500 Enterprise Customers
In January 2022, Patch My PC hit 3,500 active customers using our enterprise product across 12,200,000 endpoints.
April 2022
Company Growth
In April 2022, Patch My PC grew to 30 team members in 8 different countries.
April 2022
4,000 Enterprise Customers
In April 2022, Patch My PC hit 4,000 active customers using our enterprise product across 13,400,000 endpoints and a team of 35 people.
August 2022
4,500 Enterprise Customers
In August 2022, Patch My PC hit 4,500 active customers using our enterprise product across 14,600,000 endpoints.
November 2022
Acquired Scappman
In November 2022, Patch My PC acquired Scappman in a strategic acquisition.
January 2023
Company Growth
In January 2023, Patch My PC grew to 50 team members in 10 different countries.
February 2023
Acquired Apajove
In February 2023, Patch My PC acquired Apajove Limited in a strategic acquisition.
March 2023
5,000 Enterprise Customers
In March 2023, Patch My PC hit 5,000 active customers using our enterprise products across 15,850,000 endpoints and a team of 70 people.
May 2023
Won a Court Decision after being Sued by Ivanti
In May 2023, Patch My PC won in court against Ivanti after they alleged patent infringement. Patch My PC successfully challenged and invalidated 3 Ivanti patents.
August 2023
5,500 Enterprise Customers
In August 2023, Patch My PC hit 5,500 active customers using our enterprise products across 17,000,000 endpoints and a team of 80 people.
November 2023
Stewardship of (PSADT)
In November 2023, Patch My PC took stewardship of PSAppDeployToolkit (PSADT), and one of the founders Dan Cunningham, joined the Patch My PC team.
December 2023
6,500 Enterprise Customers
In December 2023, Patch My PC hit 6,500 active customers using our enterprise products across 19,350,000 endpoints and a team of 95 people.
February 2024
Custom Apps Launched
In February 2024, we launched our custom apps feature to allow you to add your apps.
July 2024
Patch My PC Cloud Launched
In July 2024, we are excited to release Intune Apps for Patch My PC Cloud, our SaaS solution that enables cloud-native management of applications within Microsoft Intune.
Meet Our Team
Ada Aitonean
Customer Engineer
Ada has been in Tech Support for 10+ years. She loves solving problems and interacting with customers, so the CSE role fits her like a glove. In her free time, Ada enjoys playing guitar and singing with her brother. She is also a writer. Her short stories have been published in anthologies and literary magazines and she is currently working on her own book.
Adam Cook
Customer Engineer
Adam is a support engineer on our team and joined us at the end of 2020. He enjoys tinkering with different tech and is passionate about helping others. His favourite sport is cricket which he claims to be terrible at, but we're not convinced.
Alexander Verhaegen
Software Engineer
Alexander is an experienced consultant with a focus on Azure, he has worked for several years in this field. In 2020, he joined the Scappman team. In his free time, Alexander enjoys a variety of outdoor activities such as skiing, tennis, or taking walks. Recently, he has also started playing Padel. Additionally, he values spending time with family and friends and enjoys playing board games.
Alice Jarnagin
Account Executive
Alice is excited to bring her experience as an Account Executive in radio, to PMPC. She has a heart for service and when she is not serving our PMPC clients, she is serving on the production team at her church, or wherever she can get her hands on some technical equipment. She also does voiceovers and announces at boxing matches in her spare time.
Amber Cole
People Operations Manager
Amber is an experienced professional in People Operations and business management, with a vibrant personality. Outside of work, she enjoys dancing, supporting her favorite football team, attending live music concerts, and exploring the world with her family. Active in her community, she often volunteers at local events and fundraisers. She also loves discovering new brews in Colorado's microbrewery scene, connecting with fellow beer enthusiasts. Amber combines professional prowess with a zest for life and a passion for meaningful connections.
Anastasiia Kuz
Digital Marketing Specialist
Ana has a strong passion for web development and a keen eye for detail when it comes to website user experience. In addition, she also enjoys creating technical blogs and learning new things about Microsoft Endpoint Manager. In her free time, she enjoys traveling to new places. She also loves spending time with family and friends, whether it's playing board games or just relaxing and catching up. When she wants to unwind and have some fun, you can find her on her Playstation competing in her favorite games.
Andrew Jimenez
Software Engineer
Andrew has been an automation engineer with us since early 2020, and is responsible for adding new apps to the Patch My PC catalog. In his free time, he spends entirely too much time on Twitter.
Andrew Swainson
Accounts Team Manager
Andrew has a management background in start-ups, tourism, and property, focusing on team development and customers. Based in Scotland, he spends most of his time outdoors, on the golf course or up in the mountains. Andrew also loves to eat and travel, especially together.
Angel Sitte
Account Manager
Angel joined our accounts team in September of 2024 with a customer service background. She loves helping others and going the extra mile. You can find her snuggled up with her kitty & better half, cooking her favorite meal, at a car show, or spending time with her family when she is not at work.
Angela Benzing
Account Executive
Angela is an Account Executive on our Accounts Team who joined in May 2022. She has seven dogs, loves baking, and enjoys spending her time with her better-half playing videos games!
Anna Poza
Account Executive
Anna joined our accounts team in September 2023 with a Management and Customer Service background. She loves interacting with others and thrives off supporting people in various environments. In her spare time, Anna is busy taking care of her two young boys and, alongside her husband, works hard to provide a lot of fun, laughter, and joy within which they can develop into their best possible selves.
Anna is also an enthusiastic foodie, who loves trying new restaurants and cooking new recipes.
Antony Crudgington
Customer Engineer
Antony is one of our Support Engineers and joined Patch My PC in August 2021. He is a huge Football (Soccer) fan supporting West Ham. In his spare time, Antony loves family days out to the beach with his Partner, Son, and crazy Boston Terrier!
Ben Reader
Engineering
Ben is an engineer on our team and joined us early 2021. He's a Microsoft MVP who is obsessed with Intune, PowerShell and all things automation. He's dangerously obsessed with coffee and beer. While he's not working, Ben plays guitar in a band no one's ever heard of.
Ben Whitmore
Customer Engineer Manager
Ben is on our engineering team and joined us in July 2022. He is a Microsoft Enterprise Mobility MVP. He has been working in IT for 20+ years and loves any excuse to create a PowerShell script. He blogs at MSEndpointMgr.com where he shares his ideas and solutions to common problems in the endpoint space.
Bogdan Busmachin
Customer Engineer
Bogdan is a passionate technology enthusiast committed to continuous learning and professional growth. With a strong drive to improve both personally and professionally, he thrives on tackling technical challenges and striving for excellence in every endeavor. A devoted pizza lover and fan of anything extremely spicy, as well as a nature admirer, Bogdan is also fluent in both English and German. Despite his fear of snakes, he approaches challenges with determination and optimism, always seeking to enhance his skills and knowledge.
Brian Hall
Software Engineer
Born a half-human, half-pumpkin abomination, Brian’s early life was spent feral, surviving on dumpster scraps and crafting computers from twigs and acorns. Naturally, he turned to the .NET framework and C#, where his peculiar odor flourished. At 27, he uttered his first English words, "JavaScript is actually okay," which promptly earned him a return ticket to exile. Some theorize he authored Python, a language so unhinged it uses whitespace for control flow—though Brian’s only response was eating a shoe. Now on loan to Patch My PC from the Smithsonian’s "Freaks are Friends" program, he thrives on caffeine and loathes business jargon, proving himself as unpredictable as ever.
Bryan Dam
Software Engineer
Bryan joined in March 2023 with 15+ years of system administration, specializing in precision guesswork based on unreliable data. His first love was and will always be WSUS which is but one of his many personal failings. A Microsoft MVP and speaker, he simply will not shut up when talking about software updates. Not getting him started is recommended if you can at all avoid it.
Caitlan Nguyen
Marketing Assistant
Caitlan joined the Patch My PC team in March 2023 with a background in restaurant and healthcare marketing. Outside of work, she enjoys traveling, throwing on the pottery wheel, murder mysteries, and cuddling with her dog Barney.
Cameo Vela
Account Executive
Cameo is an Account Executive who joined in June 2023. She comes from a background in customer service. In her free time, she loves spending time with her husband and their 8 kids, baking and decorating cakes, swimming, and going to concerts and comedy shows.
Carrie Cook
Security Evangelist
Carrie is an experienced communicator with a demonstrated history of working in the tech industry. In 2023, she discovered a passion for cybersecurity and subsequently taught a community class on protecting yourself against digital security threats. She loves spending time with her family, exercising, and taking on her next home improvement project.
Casey Keller
Customer Engineer
Casey is a support engineer who joined the team in 2023. He previously worked with Configuration Manager in a higher education setting for eight years. In his free time, he cooks, bakes, and tries to dabble in game design. His two cats (Miles and Maisie) will likely intrude on any video calls and love to shed. Please ignore any cat hair on his shirt.
Chad Roberts
Account Manager
Chad joined the Patch My PC team in Sept 2024, from a 15+ year history of being a Software Account Executive, working across all verticals in North America. Chad enjoys tabletop gaming with his wife and friends, collecting physical media, 3D printing, and painting.
Chelsea Erwin
Director of Operations
Chelsea has been with Patch My PC since May 2020. She has a Master's degree in Finance and spends her free time trying to keep up with her two boys while squeezing in as much reading and CrossFit as possible.
Chris Dalton
Customer Engineer
Chris has been in tech for about 15 years and loves deep dives into log files. Outside of spending time with family, he has a passion for the outdoors and a love for pushing physical boundaries through hiking, ultra-running, and mountain biking.
Cindy Soleil
Account Executive
Cindy joined Patch My PC in December 2021 as an Account Executive. She brings an attitude of gratitude, joy, and a zest for life! Cindy enjoys swimming, biking, paddleboarding, ukulele orchestra, singing, dancing, and a myriad of activities with friends.
Clayton Jensen
Social Media Marketing Manager
Clayton is a digital marketing professional who joined our team in 2025. He believes that entrepreneurship is the backbone of healthy communities because it allows us to utilize our unique skillsets and passions to uplift those around us with what we create. One of his favorite quotes is: "the more you know, the less you need." He loves hanging out with family, going for a run, and throwing a frisbee on the beach.
Cody Mathis
Software Engineer
Cody has been an engineer with us since early 2020. He has 10+ years of Configuration Manager administration with an emphasis on automation, PowerShell, and C#. He has a passion for improving the user experience in creative ways. In his free time, Cody enjoys spending time with his wife and two kids, as well as playing video games, reading and running.
Colin Silkwood
Account Executive
Colin is an Account Executive on our Accounts Team, joining in June 2023. He comes from a background in film and is on record saying, "VHS was the best physical medium for video ever!" He spends his free time digitizing and preserving old movies, scripting video reviews, and watching Food Network with his wife.
Cory Mathis
Graphic Designer
Cory is a graphic designer on our marketing team who joined in July 2022 and comes from an advertising and publishing background of 10+ years. He loves to help people out and learn something new. When Cory's not creating something fresh, he enjoys playing board games, drinking craft beer, listening to music, playing tennis, trail running and hanging out with his family and friends.
Crystal Schmidt
Accounts Team Manager
Crystal is an Account Executive on our team who joined in May 2022. Her background is in customer service, and she is extremely passionate about people. In her free time, she loves to spend time with family (her fiancé, 5 adult children, the sweetest granddaughter, and 2 of the best dogs in the world), go to concerts and music festivals, go camping and 4-wheeling in the Colorado mountains, sing at karaoke, and health and fitness of all sorts.
Dan Cunningham
Strategic Innovation Leader, PSAppDeployToolkit
Dan has over 25 years of IT industry experience, with a focus on Endpoint Management (OS and Application packaging and deployment) and Endpoint Security, and has worked at companies like PwC, BeyondTrust, and Tanium. Dan is best known for co-founding PSAppDeployToolkit, a PowerShell framework to simplify customizing software installs at scale, and likes to de-stress at the gym by lifting heavy things and then putting them back down again.
Dan Gough
Software Engineer
Dan joined the Catalog team in February 2024 as an Application Wrangler and PowerShell Whisperer. He enjoys whipping misbehaving applications into submission and developing our internal tooling to detect updates and test deployments of new apps. He also contributes to the development of PSAppDeployToolkit. Outside of work, Dan enjoys playing bass, photography and distance skating.
Dave Kingma
Customer Engineer
Dave enjoys going for long drives with his 500 HP Mustang convertible, with no defined destination. He also enjoys walking with his chocolate Labrador, Skor. Dave loves to cook and considers himself a bit of a foodie. Also when possible he enjoys soaking up the sun on the beach.
Dave Stewart
Engineering Manager
David is an Engineering Manager that joined our team in December of 2022. David was previously an Engineering Manager at Microsoft with over 20 years of experience working with Configuration Manager and software updates. David is passionate about many aspects of software engineering. In his free time David enjoys hanging out with his family, skiing, bicycling, and regular exercise.
David Courtel
Software Engineer
David has been a senior software engineer at Patch My PC since 2018 and is in charge of the development of new features in our Publisher. Before Patch My PC, he wrote an open-source tool called WSUS Package Publisher, which he still enjoys working on in his free time, among other open-source projects. David enjoys swimming and kayaking on summer holidays on the water. He's also fluent in French.
David James
VP, Engineering
David James is the VP of engineering and runs our engineering operations. David was previously the director of engineering at Microsoft for Microsoft Endpoint Manager Configuration Manager.
Dena Wilson
Executive Assistant
Dena enjoys helping and supporting others, a great cup of coffee and will never turn down a dessert. In her spare time, she loves to hang out with her husband and daughters, sharing lots of laughter! She also is obsessed with her Boston Terrier, Baby Girl, and loves to thrift, shop for deals.
Doyle Ravnaas
Software Engineer
Doyle is a software engineer who joined in Feb 2023 and lives in coastal California. Doyle previously worked at Microsoft and spent most of her professional life building various parts in device management (SMS, MOM, SCCM, Intune), with forays into other domains like Bing/Azure big data processing. When Doyle is away from the keyboard, she enjoys biking and traveling with her husband, or exploring the local winery and restaurant scene.
Dustin Hovey
Director of Marketing
Dustin joined in July 2024 with 16+ years of experience in marketing, leading teams, and scaling brands. Outside the office, he enjoys attending concerts, hiking, and discovering hole-in-the-wall taquerias.
Ellie Jelic
People Operations Coordinator
Ellie joined in July 2023 as the People Operations Coordinator. Ellie's background has focused on employee experience guided by traditional HR training. She is currently based in Serbia with her husband and son, Luka, though she's a DC native. She spends much of her free time in nature or finding a new restaurant. Her passions include writing and tea (she's a certified tea sommelier).
Emily Allan
SEO Manager - Inbound Marketing
Emily is an online marketing professional with 6+ years of experience in the SaaS industry. Growing and driving quality organic traffic that converts is her day job, but her passion is in the people. Learning & evolving with her colleagues and ensuring customer centricity is a top priority. In her free time, you'll catch her in the Utah Unita Mountains - trail running in the summers and skiing in the winter.
Emily Magon
Information Security Analyst
Emily joined Patch My PC as an Information Security Analyst in January 2023. Her motto is being kind first, and she brings that into her work. In her spare time, she enjoys studying Korean, cuddling her three dogs, trying new things (really, anything!), and falling down rabbit holes on Wikipedia!
Faith Wipperman
Executive Assistant
Faith is a Executive Assistant who joined Patch My PC in 2022. She unironically enjoys color coding, label making, and all manners of organization. When not organizing things (professionally or personally) she enjoys reading, playing board games, cooking delicious food, and being accurately roasted by her son.
Gavin Speed
Software Engineer
Gavin joined Patch My PC in February 2023 as a Software Engineer on the reporting team. Gavin's IT background includes consultancy in the Microsoft System Center suite of products, and in recent years, Intune. Outside of work, he likes to spend time with his family, loves road cycling and is a season ticket holder at Manchester United.
George Williams
Software Engineer
George joined Patch My PC in February 2023 as a Software Engineer on the Advanced Insights team, having a background working in Configuration Manager Admin. At work, he enjoys problem-solving and automation using PowerShell and C#. Outside of work, he likes to relax by gaming or playing guitar (badly).
Graeme Lowe
IT Project Manager
Graeme is a Project Manager who joined the team in January 2023. He began his career in cloud infrastructure, and today uses his sprinklings of IT knowledge to serve the Engineering team at Patch My PC. In his free time, Graeme likes to eat and laugh, but never at the same time. His favorite book was once The Tao of Pooh and very well might still be.
Hugo Marinho
Customer Engineer
Hugo joined our team in 2023 as a Customer Engineer, he is always ready to help where he can, his background is in IT, and he has over 10 years of work experience. He is a beach-loving, motorcycle-riding, certified scuba diver, passionate about traveling, meeting new people, and barbecues. He has explored many fascinating underwater worlds across Southeast Asia and loves wildlife. Hugo is fluent in 3 languages.
Jack Bennett
Account Executive
Jack is an Account Executive at Patch My PC. He's taken up golf in the last few years and says he now has an unhealthy addiction that occupies most of his thoughts! He's often social and can be found at the nearest craft beer pubs around Manchester in the UK.
Jacob Hertzler
Software Engineer
Jacob is a Software Engineer who joined the team in March 2023. Outside of work he enjoys studying and playing chess, finding new foods to cook, spending time outdoors, and enjoying various breweries around the Blue Ridge Mountains. He also loves to show off his cat Loki as much as possible!
Jake Shackelford
Infrastructure Engineer
Jake is one of our support Engineers and joined the team in early 2021. In his spare time he enjoys being a regular member of intune.training and writing blog posts for SysManSquad in an attempt to help educate his peers and keep up to date on the latest tech. He frequents the WinAdmins discord server to keep up on the latest buzz in the community. When he's not working on tech he's building models or playing airsoft.
Jake Shipp
Account Executive
Jake is an Account Executive who started in May 2022. He's a huge football fan, his favorite team bein Liverpool FC. He also love to watch Grownups 1 and 2 with his partner and likes to play my video games in his spare time. He also has a boxer dog named Dave who he loves to take on walks and spend time with!
Jason Bergner
Software Engineer
Jason joined the Patch My PC Engineering team in January 2023. He has 15+ years of Configuration Manager administration experience and absolutely loves application packaging. Jason enjoys finding creative solutions to complex problems and sharing his knowledge of application deployments with others on his website. In his free time, he enjoys road trips, learning about history, and following his favorite Wisconsin sports teams.
Jason Lepage
Director of Customer Success
Jason is our Director of Customer Success (Sales and Customer Engineering). He joined us in 2023 after a nearly 20-year career at Microsoft, where he served as Director of Azure Innovation within Microsoft Federal. He has an extensive leadership background working across multiple industry segments and has a passion for people, technology, and delivering life-benefitting solutions.
Jeffrey Lemly
Account Executive
Jeff is an Account Executive who joined the team in October 2022. His background is in Account Management, Customer Success and Sales. He enjoys spending time with his family, running, cycling, and being outdoors whenever possible.
Jim Pinto
Data Analyst
Jim is a Data Analyst who joined Patch My PC in June 2024. Before joining the team, Jim was a Director of Business Programs and Operations at Microsoft, driving large-scale organizational transformations, spearheading enterprise-wide product launches, and developing high-performing teams. He has a master's in data science and business administration. Outside of work, he enjoys hiking and cycling.
John Quirk
Director of Engineering
John is passionate about all areas of device management, having worked with Microsoft systems management products in support, professional services, and as a business owner for 30 years. As the Founder of Apajove, he led the team that developed the Callisto dashboard product. Outside of work he enjoys playing guitars, cooking, and bad cycling, some of which he does with his wife and two teenagers.
Jordan Benzing
Security Engineer Lead
Jordan Benzing loves patching and has had the opportunity to present on stages all around the world including the Midwestern Management Summit in Minneapolis, on subjects such as reporting, patching, and that wonderful thing no one likes doing: documentation. He also has seven, yes that’s right, SEVEN dogs. One Golden Retriever, a Shiba Inu, two German Shepherds, two English Labs, and a Belgian Malinois.
Joseph Nguyen
Account Executive
Joey is a jack-of-all-trades that enjoys learning new things. His favorite hobbies are gaming, cosplay, cooking, and billiards. He joined our team in October 2022 and is excited about his Patch My PC journey. Joey is passionate about striving to be the best version of himself.
Josh Miller
Account Executive
Josh joined the Patch My PC team in June 2023 with a background in non-profit administration and marketing. He is passionate about helping businesses thrive and succeed. Living in the deserts of southern Utah gives him and his family tons of opportunities for hiking, exploring national parks, and connecting with friends.
Joshua Usovsky
Software Engineer
Josh is a software developer who has used C# since it was in beta release and loves readable code, great UX, and tabs. When not coding, he’s a glassblower, photographer, tree-to-bar chocolate maker, and cacao farmer, whose greatest passion in life has become “mulch day.”
Justin Chalfant
Founder and CEO
I founded Patch My PC in 2011. I enjoy all the technical aspects of developing solutions for our customer's problems. Outside of work, I love playing ice hockey, and I'm a big Colorado Avalanche fan!
Karolyne Tabalipa
Management Assistant
Karolyne loves spending quality time with her kids, coloring, gaming, or showing them the world. Like a good Brazilian, she enjoys samba, the beach, and caipirinha, but she also fell in love with Belgian chocolates and fries. She likes to watch a good movie or go to the gym in her free time, but you are more likely to find her hanging out at the children's playground.
Katie Osborn
Executive Assistant
Katie is passionate about helping others and supporting team members. She joined Patch my PC in 2022 as a Senior Administrative Assitant. Outside of PMPC she has a passion for sewing and loves creating cosplay costumes for herself and her son.
Keeran Mistry
Software Engineer
Keeran joined Patch My PC in January 2023 and has over 13 years of ConfigMgr experience. He loves to be able to pass on his knowledge and experiences to others. Keeran loves a HIIT session in the morning and a weight-lifting session in the evening.
Kristee Liu
Customer Engineer
Kristee is a Customer Engineer who joined the team in 2023. She finds joy in helping others and exploring everything related to technology. In her free time, she enjoys creating in 3D space, playing video games, crocheting, and spoiling her three very demanding cats.
Kyle Naumowich
Customer Engineer
Kyle joined the team in early 2023 and is enthusiastic about
everything related to managing endpoints. He loves thinking creatively to solve problems and help others. In his free time, he enjoys going to concerts, watching movies, playing video games, and watching baseball (huge St. Louis Cardinals fan). His dog Charlie likes to walk him three to five miles per day.
Liviu Barbat
Customer Engineer
Liviu loves any good challenge. His experience relates mostly to Configuration Manager. He started to delve into Intune - MDM and MAM mostly. Among the things Liviu loves to do, he mentions traveling, video games, spending time with friends and loved ones. Liviu is trilingual: Romanian as a native language, English, and German.
Liz Hunter
Corporate Controller
As a child growing up abroad, Liz loved riding horses and dreamed of becoming a cowboy, but eventually discovered a much more exciting career: accounting! Liz is an experienced CPA and has held positions (and lived!) in the US and Europe, ending up in Spokane, WA. She is a lifelong learner, a big student of leadership, and an avid reader. Other favorite activities and interests include spending time with her two young adult children, walking on nature trails, music, pugs, and foreign languages.
Maarten Follaets
Director of Growth
Maarten is passionate about great customer experiences, customer acquisitions, and improving value for our customers. He has a background as an Intune engineer and is one of the founders of Scappman. In his spare time, he loves to cycle across Europe's highest mountains and do outdoor family activities.
Margot Games
Salesforce Administrator
Margot Games is an Operations Lead on our team. She has a background working with municipal courts and in county government, as a Deputy Clerk and Court Reporter. She enjoys hanging out with her kids, volunteering, watching sports, traveling, and doing anything outdoorsy.
Marie Chalfant
Co-Founder / CEO
Marie wears many hats day-to-day, but her primary responsibility is to ensure our team and customers have awesome experiences. In her spare time, Marie likes to spend time with her horse Tater Tot and her dogs, Gus and Boo.
Maurice Daly
Senior Security Architect
Maurice joined us in January of 2025 on our Security/IT team. He has over 25 years of experience in both internal system administration and external consulting roles and has been a Microsoft MVP since 2017. His passion is creating solutions automation through PowerShell, Azure automation, and KQL, and he has a strong focus on all things security-related. When he isn't being an IT geek, he is a passionate Formula 1 fan.
Melissa McDonald
Customer Engineer
Melissa joined the team as a Customer Engineer in July 2024. She has eight years of experience in the IT industry with a focus on device management. In her free time, she enjoys repairing electronics, board games, drawing, and spending time with her partner and three cats.
Michael Escamilla
Customer Engineer
Michael is a Customer Engineer who joined the team in July 2024. He spent the previous 10+ years administering Configuration Manager, Intune, and everything else that electricity passed through. When not working, Michael enjoys keeping up with the industry by following many of his new co-workers' blogs and watching too much YouTube. You can often find him at any of the local breweries trying whatever's new. Above all else, he loves spending time and experiencing new things with his wife and kids, cherishing every moment they share together and creating lasting memories.
Michael Gutierrez
Salesforce Technical Architect
Michael is an experienced software engineer with a history of working as a Salesforce consultant. He joined Patch My PC in July 2024 as the Salesforce architect. As a proficient full-stack developer, he excels in applying creativity and precision to deliver outstanding CRM solutions.
Michelle Tyree
Sr. Account Executive
Michelle is an Account Executive who started in July 2021 and has a background in property management, finance, and accounting. In her spare time, she enjoys spending quality time with her family, taking random long weekend trips to different states to enjoy the local cuisine, whiskey, and craft beer!
Mike Greger
Software Engineer
Michael joined Patch My PC in August 2024 as a software engineer. He has been writing code professionally for twenty years. He enjoys coding almost as much as he enjoys playing video games. When he isn't staring at a screen, he loves to read, adopt stray or rescued cats, and walk on the beach.
Mona Aboushamalah
Customer Engineer
Mona is passionate about finding innovative solutions to everyday problems. She loves her role as a CSE because she can combine that with her strong passion for helping others. She values time spent with family and friends, loves to travel, and enjoys driving really cool cars.
Natalie Diller
Social Media & Events Marketing Manager
Natalie is the Social Media & Events Marketing Manager here at Patch My PC. She's passionate about connecting with people around the world through her travels and loves that it's a part of her day-to-day role. When she's not traveling or hiking the mountains of her home base in Colorado, she's spending her time tending to her 100+ plant babies at home.
Nathan Lythgoe
Sr. Accountant
Nathan has 7 years of experience in the Accounting Industry and oversees the Accounting and Finance functions for Patch My PC. He loves spending time with his wife and daughter and can be found outside in his spare time playing pickleball or golf.
Nicholas Books
Legal
Nick takes care of the legal side for Patch My PC and we've been grateful for it ever since he came on board! In his spare time he enjoys running, skiing and reading.
Nithin Kumar
Customer Engineer
Nithin, based in Bangalore, India, has been working with System Center since the start of his career and recently had the opportunity to collaborate with customers on Intune, Windows 365, and Azure Virtual Desktop. He is passionate about exploring new technologies, particularly in the cloud and end-user computing domains.
Outside of work, he enjoys playing snooker, watching sci-fi movies, exploring new routes on his motorbike, and attending rock concerts. Fluent in three languages, he also enjoys collecting currencies and coins and aspires to become a boxer.
Oisin Smylie
Account Executive
Oisin has a diverse background working in many different sectors, both in a start-up and larger company environment. He thoroughly enjoys helping businesses (and people) grow and succeed and loves discussing big ideas to achieve this. Outside of work, he enjoys all things fitness related, exploring various topics, composing, challenging himself, and trying new things with friends.
Omar Ramiah
Software Engineer
Omar is a support engineer and was one of the very first members of the Team at Patch My PC. He's responsible for checking updates daily, as well as making needed updates for our product. He loves to nerd out over anything computer and technology related. He loves watching TV shows and movies and has been a PC gamer since he was 5. In Omar's free time, he enjoys reading, working out and spending time with friends.
Orla Thomson
Account Manager
Orla joined the Patch My PC team as an Account Manager with a background in client management. She is passionate about working with people and loves working closely with customers, meeting their individual needs.
Orla is originally from Scotland but is currently based in London, UK. In her spare time, she enjoys exploring the city and discovering new parks and cafes to visit.
Peggy Beaudry
Staff Accountant
Peggy has 15+ years of accounting experience and extensive knowledge of accounts payable and GL accounting. She is passionate about learning and discovering new and better ways to accomplish tasks and streamline processes. In her spare time, she loves reading, camping, and, most importantly, spending time with her family and friends.
Peter Carpanzano
Customer Engineer
Peter joined the engineering team in November 2022 and brings 12+ years of Configuration Manager administration experience and loves to increase his knowledge in IT whenever possible. In his free time he enjoys weight training in the mornings, playing and streaming video games, reading up on the latest tech and watching NBA games.
Priscilla Leon
Customer Engineer Manager
Priscilla loves learning about anything IT, she even created her own YouTube channel to share her knowledge and learning process with others! She's passionate about helping others and empowering people to be successful. In her free time, she enjoys spending time with family, friends, and her dogs.
Raunak Desai
Customer Engineer
Raunak became a part of our engineering team in November 2022. He is the first-ever employee based out of India. He has been using Intune and SCCM since the beginning of his career, is fond of cloud tech, and is eager to learn new technology. Graphic designing is his side hustle, and he is pretty amazing at it. He enjoys playing Xbox games, going trekking, and on long rides in his spare time. He is a fantastic cricketer who led a squad for nearly two years in college. He enjoys singing yet claims to be a terrible singer.
Reiner Binti
Operations Product Manager
Reiner is an operations product manager with 1.5 years of experience in the field. His diverse background includes roles as a solutions consultant, risk management professional, and anti-money laundering investigator. Outside of work, Reiner finds joy in practicing Brazilian Jiu Jitsu and the rewarding process of building PCs. Additionally, Reiner is eagerly learning to code, embracing the challenge of expanding their knowledge in this exciting field.
Riley Godec
Executive Assistant
Riley joined Patch My PC in April 2023. In her spare time, she enjoys doing CrossFit and yoga, traveling to new places, baking delicious treats, and spending time with her dog, Quigley.
RJ Stubbs
Billing and Receivables Specialist
RJ joined PMPC in September 2024 as a billing and receivables specialist. They have a strong background in healthcare but have always had a deep love for math and numbers. They have been involved in the field of finance for the past 7 years, dealing with everything from payroll and taxes to billing and HR. They are passionate about clean data and collections, leading to positive customer experiences. In their spare time, they can be found putting together Legos, playing video games, reading, and watching documentaries while cuddling their black cats.
Roxy Grover
Customer Engineer Manager
Roxy is a Customer Engineer Manager based in the UK. For the last eight years, Roxy has worked in Support within the e-commerce industry and has been a people manager for the last four years. She has a passion for people, caring for others, and empowering them to grow. In her spare time, she enjoys going to gigs, gaming, watching horror films, going on city breaks, and spending time with her dog!
Rudy Ooms
Content Writer Manager
Rudy Ooms joined Patch My PC on June 4th—his birthday, adding a new chapter to his long and impressive career in IT. With over 20 years of experience, Rudy is now part of our marketing team as a Content Creator. He is well-known for his expertise in Microsoft Intune, Windows Autopilot, and Endpoint Privilege Management (EPM). As a Microsoft MVP, Rudy has helped many in the tech community with his deep dives into DLL files to solve tricky issues. When he's not tackling tech problems, Rudy enjoys a good beer and sharing funny stories from his adventures in IT.
Ryann Gale
Sr. People Strategy Partner
Ryann joined in July 2024 and is an experienced leader in Learning & Development and People Business Partner practices. Ryann's background also focuses on company and team culture, employee/team member experiences, and overall organizational health. In her free time, she enjoys being with her family, spoiling her nieces and nephews, brunching with friends, camping, and her unhealthy relationship with reality TV.
Sara Spedding
Business Support Manager
Sara joined Patch My PC in February 2023 from Apajove. She has a BSc Honors degree in Business & Technology and is an all-rounder in work, with some experience in bookkeeping, HR, sales, and administration. She loves spending time with family and friends, going on holiday with her husband in their campervan, and taking long walks with her miniature schnauzer Oscar.
Scott McAllister
Customer Engineer
Scott is a Support Engineer at Patch My PC and joined in August 2021. In his spare time, Scott enjoys playing video games, collecting trading cards, and enjoying nice craft beer. He also has a Miniature Dachshund called Link that requires all the attention in the world.
Spencer Cruz
Customer Engineer
Spencer enjoys learning about all things technology and is always willing to offer support! In his spare time, he enjoys playing the latest video games and spending time with his family. It's also never a dull moment at his house where he lives with 3 cats (Butters, Millie, and Roni), a dog (Buzz, after Buzz Lightyear), and a 3 year old (Levi)!
Click here to see Spencer's spot light blog
Susan Gribble
Account Manager
Susan joined Patch My PC in August 2024 as an Account Manager. She brings with her many years of tech sales experience and customer success. Susan enjoys traveling with her children, all types of design (garden and home), serving at church, and checking out live music with friends.
Tony Pemberton
Account Executive
Tony is an Account Executive on our Accounts team who joined in April 2022. He comes from a customer satisfaction background and has worked in various industries in the UK. He describes himself as old in body but a young at heart individual that loves spending time with his family, playing and watching football (Soccer if you're in the States!). He's also a bit of a movie junkie and gamer that has a love of anime.
Trevor Thompson
Engineering Project Manager
Trevor's an Engineering Project Manager who joined the team in 2022. Throughout his career, he's enjoyed working with people and finding great rewards in solving problems large and small. Outside of work, Trevor's Passions are Real Estate & Outdoor family activities like Skiing, Camping/Hiking and Motorcycling.
Vincent Verstraeten
Customer Engineer
Vincent is a driven professional with a diverse background in education and information technology. After facing health challenges, he made a determined shift from teaching to the world of IT. With an unwavering passion for technology, Vincent adeptly bridges the gap between managing endpoints with limited budgets and infrastructure, transitioning from schools to large enterprises. His dedication to securing and automating endpoint management continues to fuel his unwavering passion.
Wes Mitchell
Customer Engineer
Wes is one of our support engineers and has been with us since 2019. In Wes' spare time he enjoys wood working, gardening, fishing, college football, knife collecting and craft beer.
Wout Vergauwen
Director of Engineering
Wout is the Director of Engineering and runs our SaaS platform development efforts. Wout used to be a Citrix and Intune engineer and is one of the founders of Scappman, which was acquired by Patch My PC.
Yuliya Golia
Account Executive
Yuliya joined Patch My PC from Scappman. Evangelizing the latest technology and putting it to work is her personal driver. Working with the most advanced services and smart people on the client, partner and our own company side is what brings her up to speed every day. She is a sales / business development professional and has experience in communicating with SMEs and Enterprises across global markets & industries. Her hobbies include learning foreign languages, rural cycling, swimming and being close to nature with her loved ones.
Our Customers Love Us
Trusted by Over 8,250 Enterprises on Over 25.3 Million Endpoints
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Since the day we implemented 3rd party app patching through Patch My PC, we have achieved a more controlled but mainly fast way to update our clients. Our previous packaging process always took at least 1-2 weeks before an updated version of an app was available for deployment.
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This is one of the most excellent support/product teams I worked with so far! I would say, you guys know very well your product when it comes to troubleshooting.
Patch My PC is an excellent tool to manage third party updates through SCCM. I’m completely satisfied.
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I was trialing Patch Connect Plus and having issues. PCP’s support was poor, outsourced, and they did not help me solve my issue. I switched to a Patch My PC trial and was experiencing the same issue. Justin reached out to Microsoft in less than an hour on my behalf and had a resolution.
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This was the easiest product to implement that I have ever used. And working with your company is always a pleasure.
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It’s been awesome and has met our needs perfectly. For ideas, etc. support has been super responsive and made the product worth its weight in gold over other competitors!
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I have been using the catalog for a while now, and I must say that I’m impressed by the high quality of the updates and the richness of the catalog.
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The “Base Installations” feature alone was well worth the switch from Ivanti to PMPC. It saves us countless hours every month!
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Our experience has been great! We used to use SCCM for Adobe and Java updates only, but now we are able to use it for all of our 3rd party software while still using SCCM. It has made our endpoints much more secure in an automatic way.
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Wish all vendors were like you guys.
