About Our Company
We are thrilled you want to learn about our company! Patch My PC is a Colorado-based company founded in 2011 by Justin Chalfant, a former Microsoft engineer. We’re a small team that’s passionate about what we do, why we do it, and who we do it for.
We have a proven track record of excellence because of our unrivaled focus on customer experience. Here’s what our customers have to say about their experiences.
Company Timeline
Company Founded
Patch My PC was founded by Justin Chalfant in January 2011. We started with a free consumer-based third-party updater that is now used by millions of consumers.
Patching for Enterprises
We introduced our first enterprise product in January 2013. Our third-party update catalog allowed companies to publish third-party updates to Microsoft Endpoint Manager using Updates Publisher.
100 Enterprise Customers
In May 2015, Patch My PC hit 100 active customers using our product across 300,000 endpoints.
300 Enterprise Customers
In January 2018, Patch My PC hit 300 active customers using our product across 1,200,000 endpoints.
Full Automation Introduced
In May 2018, at the Midwest Management Summit, we released our Publishing software, which removed the dependency of Microsoft Updates Publisher. This allowed for fully automated publishing of updates to WSUS/SCCM.
500 Enterprise Customers
In October 2018, Patch My PC hit 500 active customers using our product across 1,900,000 endpoints.
Application Creation for ConfigMgr
In April 2019, we converted our package creation feature from April 2019 to use the more modern application model. This change allows for a more full-feature application management experience, including icons, descriptions, keywords, and state-based detection.
1,000 Enterprise Customers
In June 2019, Patch My PC hit 1,000 active customers using our product across 3,600,000 endpoints and a team of 5 people.
1,500 Enterprise Customers
In January 2020, Patch My PC hit 1,500 active customers using our product across 5,900,000 endpoints.
Application Creation for Intune
In March 2020, we added integration into Microsoft Intune to allow the automatic creation of Win32 applications. This feature allows you to eliminate manual application packaging, saving time and money.
2,000 Enterprise Customers
In July 2020, Patch My PC hit 2,000 active customers using our product across 7,000,000 endpoints and a team of 10 people.
Patch Management for Intune
In August 2020, we added the ability to publish third-party updates to Microsoft Intune. This feature allows you to keep any already installed applications patched automatically.
Company Growth
In January 2021, Our team grew to 15 team members in 5 different countries.
2,500 Enterprise Customers
In February 2021, Patch My PC hit 2,500 active customers using our product across 9,000,000 endpoints.
3,000 Enterprise Customers
In September 2021, Patch My PC hit 3,000 active customers using our product across 10,600,000 endpoints and a team of 20 people.
David James Joined Patch My PC
David James joined Patch My PC as VP of Engineering. David was the director of Engineering at Microsoft for Microsoft Configuration Manager.
3,500 Enterprise Customers
In January 2022, Patch My PC hit 3,500 active customers using our product across 12,200,000 endpoints.
Company Growth
In April 2022, Patch My PC grew to 30 team members in 8 different countries.
4,000 Enterprise Customers
In April 2022, Patch My PC hit 4,000 active customers using our product across 13,400,000 endpoints and a team of 35 people.
4,500 Enterprise Customers
In August 2022, Patch My PC hit 4,500 active customers using our product across 14,600,000 endpoints.
Acquired Scappman
In November 2022, Patch My PC acquired Scappman in a strategic acquisition.
Company Growth
In January 2023, Patch My PC grew to 50 team members in 10 different countries.
5,000 Enterprise Customers
In March 2023, Patch My PC hit 5,000 active customers using our product across 15,850,000 endpoints and a team of 70 people.
Meet Our Team
Ada Aitonean
Customer Engineer
Adam Cook
Customer Engineer
Alexander Verhaegen
Software Engineer
Alice Jarnagin
Account Executive
Amber Cole
HR & Bookkeeping Specialist
Anastasiia Kuz
Microsoft Tech Marketing Specialist
Andrew Jimenez
Software Engineer
Angela Oscar
Account Executive
Antony Crudgington
Customer Engineer
Ben Reader
Engineering
Ben Whitmore
Customer Engineer Lead
Chelsea Erwin
Director of Operations
Cindy Soleil
Account Executive
Cody Mathis
Software Engineer
Cory Mathis
Graphic Designer
Crystal Ferguson
Accounts Team Lead
Dave Kingma
Customer Engineer
Dave Stewart
Engineering Manager
David Courtel
Software Engineer
David James
VP, Engineering
Dena Wilson
Executive Assistant
Emily Magon
Information Security Analyst
Faith Wipperman
Senior Administrative Assistant
Graeme Lowe
IT Project Manager
Jack Bennett
Account Executive
Jake Shackelford
Customer Engineer Lead
Jake Shipp
Account Executive
Jason Bergner
Software Engineer
Jeffrey Lemly
Account Executive
Jodie Lee
Sr. Account Executive
Jordan Benzing
Security Engineer Lead
Joseph Nguyen
Account Executive
Joshua Sitompul
Security Analyst
Justin Chalfant
Founder and CEO
Katie Osborn
Senior Administrative Assistant
Kim Bourell
Account Executive
Kyle Naumowich
Customer Engineer
Liviu Barbat
Customer Engineer
Maarten Follaets
Director of Growth
Margot Games
Operations Lead, Accounts
Marie Chalfant
Director of Team & Customer Experience
Michelle Tyree
Sr. Account Executive
Mona Aboushamalah
Customer Engineer
Natalie Diller
Customer Engagement and Marketing Manager
Neil Butchart
Director of Enterprise & GTM Strategy
Nicholas Books
Legal
Omar Ramiah
Software Engineer
Peter Carpanzano
Customer Engineer
Priscilla Leon
Customer Engineer
Raunak Desai
Customer Engineer
Scott McAllister
Customer Engineer
Spencer Cruz
Customer Engineer
Tony Pemberton
Account Executive
Trevor Thompson
Engineering Project Manager
Wes Mitchell
Customer Engineer
Yuliya Golia
Business Development Manager
As a company, we believe in a commitment to diversity in culture, gender, race, and religion. Not only because it is the right thing to do, but because we also desire to be successful in all areas of the world with all populations. We know that connecting with all types of customers globally and innovating products to meet those customers’ needs requires diversity in our thoughts, experiences, and backgrounds. This inclusivity allows us to build a stronger team and gives us the opportunity to develop personally and professionally through learning from those around us.
Expectations to Have for Us
As a company, we try our best to keep these traits top of mind in everything we do. If we ever fall short, we would be grateful if you would schedule a “We Missed the Mark” call with our founder to help us avoid similar issues in the future.
We are Humble
We value knowledge. We embrace that there is always more to learn, and the opportunity to learn exists in every interaction. A humble, forever-learning mindset helps us to inspire, innovate, and improve continually. We encourage our team members to feed their curiosity by offering opportunities for a rich, educational environment.
We Avoid Shenanigans
We believe in complete transparency. We execute our operations and interactions with honesty. While we make mistakes, we will never perform actions with the intent of being malicious or solely focused on self-interest.
We Create Experiences
We value every interaction with our customers and teammates. We strive to provide positive experiences by listening to everyone and showing genuine care.
We Pursue Excellence
We constantly strive to be better than the day before. Our team’s spirit is driven by curiosity, not arrogance. We quickly identify our limitations, adjust, learn more, and enhance our expertise. We welcome new members with diverse skill sets, which allows us to meet our team and customers’ needs.
We Serve Others
We serve our customers and teammates through continuous, tailored, and on-time support. We inspire our team to give back to their communities by dedicating their time and resources. By keeping people at the center of our core values, we understand that as our success grows, so does our capacity to impact the world.
We Show Empathy
We show unconditional respect to our customers and teammates. We put ourselves in people’s shoes to understand their situation and to help them most effectively.
We Think Big
We don’t shy away from problems. Challenges help us get out of our comfort zone and scale beyond limits. We try new things while understanding that failure is part of the process.
Our Goal
Our goal is to simplify how enterprises create, manage, update, and deploy third-party applications within Microsoft Configuration Manager and Intune. Our solution is used by over 5,000 enterprises worldwide and helps maintain applications on over 15.8 million devices.
By only focusing on application management, we strive to be the best in the industry and always keep our customer feedback a top priority.
Our Customers Love Us
Trusted by Over 5,000 Enterprises on Over 15.8 Million Endpoints
Since the day we implemented 3rd party app patching through Patch My PC, we have achieved a more controlled but mainly fast way to update our clients. Our previous packaging process always took at least 1-2 weeks before an updated version of an app was available for deployment.
This is one of the most excellent support/product teams I worked with so far! I would say, you guys know very well your product when it comes to troubleshooting.
Patch My PC is an excellent tool to manage third party updates through SCCM. I’m completely satisfied.
I was trialing Patch Connect Plus and having issues. PCP’s support was poor, outsourced, and they did not help me solve my issue. I switched to a Patch My PC trial and was experiencing the same issue. Justin reached out to Microsoft in less than an hour on my behalf and had a resolution.
This was the easiest product to implement that I have ever used. And working with your company is always a pleasure.
It’s been awesome and has met our needs perfectly. For ideas, etc. support has been super responsive and made the product worth its weight in gold over other competitors!
I have been using the catalog for a while now, and I must say that I’m impressed by the high quality of the updates and the richness of the catalog.
The “Base Installations” feature alone was well worth the switch from Ivanti to PMPC. It saves us countless hours every month!
Our experience has been great! We used to use SCCM for Adobe and Java updates only, but now we are able to use it for all of our 3rd party software while still using SCCM. It has made our endpoints much more secure in an automatic way.
Wish all vendors were like you guys.
Patch My PC has severely assisted us in managing updates as well as creating apps for deployment. It has saved countless hours and headaches.
