Automated Application Management for Microsoft Endpoint Manager

Simplify third-party application management

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Technical Support: Open a Support Case

Patch My PC SCUP Catalog Support IncludedNeed technical support? We are always here to help! Please fill out the form below. Generally, we reply to email requests within a few hours or sooner.

We also recommend doing a quick search with your error details on our support forum first. The Microsoft guide for troubleshooting software update management may be of help.

Knowledge Base Articles for Frequent Issues and FAQs

Patch My PC FAQsWe have a list of some of the most common FAQs and KB articles that cover common scenarios.

If you don’t see your question below, please open a technical support case using the email form below:

Open a Support Case to Receive Help:

Please attach the log files for troubleshooting update publishing when using the publishing service and any helpful screenshots. By attaching relevant logs files and screenshots, it will reduce the time to resolution.
Please attach the log files for troubleshooting application creation when using the publishing service and any helpful screenshots. By attaching relevant logs files and screenshots, it will reduce the time to resolution.
Please attach the log files for troubleshooting application creation when using the publishing service and any helpful screenshots. By attaching relevant logs files and screenshots, it will reduce the time to resolution.
Please attach the log files for troubleshooting update publishing when using the SCCM console and any helpful screenshots. By attaching relevant logs files and screenshots, it will reduce the time to resolution.
Please attach the SCUP.log or UpdatesPublisher.log files for troubleshooting and any helpful screenshots. By attaching relevant logs files and screenshots, it will reduce the time to resolution.
Please attach the log files for troubleshooting deployment package downloads and any helpful screenshots. By attaching relevant logs files and screenshots, it will reduce the time to resolution.
Please attach the log files for troubleshooting automatic deployment rules and any helpful screenshots. By attaching relevant logs files and screenshots, it will reduce the time to resolution.
Please attach the log files for troubleshooting application installations with SCCM and any helpful screenshots. By attaching relevant logs files and screenshots, it will reduce the time to resolution.
Please attach the log files for troubleshooting application installations with Intune and any helpful screenshots. By attaching relevant logs files and screenshots, it will reduce the time to resolution.
Please attach the log files for troubleshooting update installations and any helpful screenshots. By attaching relevant logs files and screenshots, it will reduce the time to resolution.
Please attach any relevant log files for troubleshooting and any helpful screenshots. By attaching relevant logs files and screenshots, it will reduce the time to resolution.
For our home updater, please use our support forum instead of this form.