Updates or Applications Stuck at Preparing to download or fail with error 0x87D00669 or 0x87D00607 This guide covers common reasons clients fail to download updates with the errors "Preparing to download", "0x87D00669", or "0x87D00607" within Configuration Manager....

Upgrading and Outdated Microsoft Teams Webhook When running an outdated Microsoft Teams webhook, you will receive the alert Important: Your connector is running on old configuration. Navigate to connector configuration window to update to new configuration. This...

Manage Conflicting Processes when Updating Third-Party Applications When updating third-party applications, there may be cases where you need to close an application that is currently open by an end-user. This guide will explain the option "Notify the user to close...

Failed to download content id <id>. Error: Access is Denied. Error 0X87D20417, 0x80070005, or 5, generally occurs when attempting to download software updates (whether third party updates or Microsoft updates) into a deployment package. When attempting to...

Managing Enrollment Status Pages in Microsoft Intune In this article, we will discuss how Patch My PC can manage the Intune Win32 applications which are associated with Enrollment Status Pages. Topics covered in this article: Why Use Enrollment Status Pages Update ESP...

How Products are Handled at End-Of-Life (EOL) or Become Incompatible We remove products from our supported products list for a few reasons. The primary reasons for products being removed from our catalog are: The product is End-of-Life (EOL) by the vendor Other...

Could not find a part of the path 'C:\Program Files\Update Services\Schema\baseapplicabilityrules.xsd' The error message An error occurred while parsing XML node of the catalog: Could not find a part of the path 'C:\Program Files\Update...

Third-Party Updates Fail with Error 0x80246002 in ConfigMgr (SCCM) Error 0x80246002 occurs when installing updates on a client in Configuration Manager (SCCM) when there is a hash validation issue. This article will review why 0x80246002 may happen and the steps to...

System Error 1612 - The installation source for this product is not available. When uninstalling, repair or attempting to patch a product you may receive an error with an exit code of 1603, 1612, or 0x8024002D (-2145124307), or 0X80240022 (-2145124318). The message...

How to Rollback or Uninstall Third-Party Software Updates in ConfigMgr This article describes how to rollback/uninstall a third-party software update in Configuration Manager (ConfigMgr). We get asked: how do I rollback a third-party update if there are issues in my...

Troubleshooting Clients with Unknown Update State in Configuration Manager (SCCM) We have seen an increase of cases where update states may show as Unknown for a large number of devices. Customers facing this issue will generally see third-party updates not applying...

Intune Win32 Application Failed to install: Powershell script is failed to execute Intune applications created by Patch My PC may give the error Failed to install in some scenarios if the code-signing certificate used to sign the PowerShell detection method script...

Duplicate Patch My PC Category Listed in Software Update Point Products Tab Recently, we have seen an increase in customers having an issue where duplicate Patch My PC categories will appear in the software update point products tab. Topics covered in this article:...

Update CAB Files Deleted from WSUSContent when Using Shared SUSDB We've recently seen an increase in customer cases where published third-party software update (.CAB files) are automatically deleted from the WSUSContent folder. For this scenario, it occurs when...