Knowledge Base Articles

Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.

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Knowledge Base
Deploying Claude Desktop Device-Wide: MSIX as a Custom App in Patch My PC 
Anthropic distributes Claude Desktop for Windows as an MSIX package, and like all MSIX packages it installs per user. That’s fine for a single machine, but it creates a problem...
Vincent Verstraeten
Knowledge Base
ARM64 update may show as Installed on x64 devices

Why the Edge ARM64 update can show Installed on x64 devices in Intune, and the recommended filter workaround

Ben Whitmore
Knowledge Base
Patch My PC External Apps – Public Support Statement

Understand Patch My PC’s support scope for External apps, including WinGet apps, in Patch My PC Cloud

Ben Whitmore
Knowledge Base
WSUS URLs redirect to HTTPS when HSTS is enabled

WSUS content URLs may redirect from HTTP port 8530 to HTTPS port 443 when HSTS is enabled or cached for the WSUS host name. This article explains the symptoms, cause, verification steps, and how to clear cached HSTS state on affected clients.

443 Redirect HSTS HTTP 404
Ben Whitmore
Knowledge Base
How to package Microsoft 365 Apps as a Custom App

Learn how to package Microsoft 365 Apps as a Custom App for Patch My PC Cloud, including guidance on configuration planning and deployment considerations.

Custom Apps M365 M365 Apps Office
Ben Whitmore
Knowledge Base
Foxit PDF Editor and Reader Deployment Guidance

This article explains the supported Foxit PDF Editor and Reader versions in the Patch My PC catalog, including product removals, renamed products, replacement guidance, and deployment recommendations.

Foxit PDF
Dan Gough
Knowledge Base
Catalog Release Changelog
July 14, 2026 Removed manual download requirement for Cricut Design Space (User-x64) July 09, 2026 The following discontinued/incompatible updates will be expired in the catalog on August...
Patch My PC Team
Knowledge Base
Firewall Update Needed: Patch My PC Content URL Change

Patch My PC has migrated application icons, scripts, and other package assets to a new hosting location. If content.patchmypc.com is not allowed through your firewall, you may see missing icons or package build failures. Learn what changed, required firewall rules, and how to republish affected apps.

Chris Dalton
Knowledge Base
Microsoft Breaking Change to Teams / Power Automate Webhooks
Microsoft has announced a breaking change to the way HTTP or Teams Webhook trigger flows work in Power Automate. This change may affect customers using Patch My PC alerts configured with a Teams...
Alerts
Adam Cook
Knowledge Base
A guide to using Attack Surface Reduction Rules (ASR) with Patch My PC

Microsoft Defender’s Attack Surface Reduction (ASR) rules can sometimes interfere with legitimate enterprise tools. One commonly flagged rule is Block credential stealing from the Windows local security authority subsystem (lsass.exe).

PatchMyPC-ScriptRunner.exe is the main process impacted. Since this ASR rule only supports path or folder exclusions, we outline the recommended exclusion options (relaxed, stricter, and very strict) to ensure Patch My PC apps and updates install successfully.

Ben Whitmore