Knowledge Base Articles
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Understanding the Software Updates Deployment Evaluation Cycle in Configuration Manager
In this article, we’ll discuss all the ins and outs of the Configuration Software Updates Deployment Evaluation Cycle.
Understanding the Machine Policy Retrieval & Evaluation Cycle in Configuration Manager
In this article, we’ll discuss all the ins and outs of the Configuration Manager Machine Policy Retrieval & Evaluation Cycle.
Using Patch My PC Publisher with Azure Update Manager
In this article, we discuss the high-level steps for implementation and key considerations when using Azure Update Manager (AUM) to manage third-party updates.
Optimizing Azure Sentinel Log Ingestion for Intune Customers using the Defender XDR Connector
Azure Sentinel is a powerful SIEM platform, but as organizations scale, large amounts of data can lead to high operational costs. For Intune customers using the Defender XDR Connector, a common source of excessive data ingestion is the Win32App Detection and Requirement Scripts.
How to migrate from the Publisher to Cloud – Patch My PC
How to Migrate from the Patch My PC On-Prem Publisher Console to the SaaS Cloud PortalIf you're a Patch My PC customer currently using the On-Prem Patch My PC Publisher Console to integrate and automate the publishing of Win32 apps to Intune, but want to transition to...
Using DNS aliases with WSUS and third-party patching
Using DNS aliases with WSUS and third-party patching In this KB we will discuss another scenario which can cause the error "CreateDirectory failed" seen in PatchMyPC.log and SoftwareDistribution.log when trying to publish new third-party software updates into WSUS...
Troubleshooting Incorrect Notifications in the Company Portal App
Sometimes, notifications within the Company Portal app don’t accurately reflect the app states as reported in Intune. This article explores why and how to remediate the issue.
Integrating Patch My PC Products with GCC High Intune Tenants
This KB outlines which Patch My PC products are suitable for our GCC High customers.
Custom Apps for MSPs using Patch My PC Publisher
In this article we outline how Managed Service Providers can create and manage custom app packages effortlessly using Patch My PC Publisher.
Patch My PC Publisher Intune API Reference
This knowledge base article provides an in-depth look at the various features of Patch My PC and their interactions with external APIs, including Microsoft Graph API and Patch My PC’s own API. The article details specific actions taken by each feature, associated endpoints, and required permissions.
Prevent a required Intune app from installing if any version of the app is already installed
In this article we show you how you can prevent a required Intune app from installing if any version of the app is already installed. This is useful for customers who want to target an Intune app as required, perhaps so it installs during Autopilot, but they then want the respective Patch My PC update to take over bringing the application up to date.
How to record browser network activity as a .HAR file
Recording browser network activity as a .HAR file is a quick and effective way to help troubleshoot web issues. This file logs all network requests made between your browser and the website, capturing critical information like load times, errors, and API responses. In this article, we’ll show you step-by-step how to generate a .HAR file so you can share it with support.
Associating a missing cab file to an Update
In this article we look at an issue where update content is missing from the WSUSContent folder, highlighted by errors in RuleEngine.log and PatchDownloader.log. We then outline how to associate a missing cab file to an Update.
ConfigApi is not responding. An unhandled exception occurred
In this article we troubleshoot why you might receive the following error when launching the Patch My PC Publisher UI. “ConfigApi is not responding. An unhandled exception occurred”.
WSUS Deprecation: What It Means for Patch My PC Customers
In this KB article we outline what the deprecation of WSUS means to Patch My PC customers.