Setup Session: Free Setup Call with an Engineer

PATCH MY PC PRODUCT SETUP CALL

Schedule a guided product setup call with an engineer

Let us help you integrate our products seamlessly into your environment.

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During a guided product setup call with an engineer we will walk you through our product’s initial installation and configuration.

View what’s covered and not covered in the call.

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Is Patch My PC already set up in your environment?

You may wish to schedule an Environment Review and Q&A Session where our engineers can provide a proactive review of your current installation.

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Are you looking for technical support?

For general product advice or support, please visit our Technical Support page. Submitting your request there ensures immediate notification to our engineers, who will assign a qualified expert to your case.

We will help you

Setup/Install our products
Publish third-party updates to WSUS
Create third-party apps in ConfigMgr
With Microsoft Intune integration
Create third-party apps in Intune
With Automatic Deployment Rules
With Update Rings
Report Update Compliance
With any questions

We are unable to help you

With technical support enquiries that are not related to the intial setting up & integration of our products in your environment
Build & troubleshoot Custom Apps

Booking a guided setup call for other support needs may result in the engineer redirecting you to our Technical Support page to ensure proper handling of your support case by a qualified support expert.

First Name *

Last Name *

Company Name *

Your Email *

Please use a valid business email address
To book a setup call, please use an email address with a valid business domain, as we are unable to process requests made with public domain email addresses (like Gmail, Yahoo, etc.). This ensures we can provide a tailored and professional experience directly relevant to your business needs.

Managed Device Count *

Select your platform *

Select the product you would like us to help you setup *

Note for existing customers: We recommend that you keep using Patching & Apps for Intune (Patch My PC Pubisher) until we have a supported upgrade-path to Patching & Apps for Intune (Cloud/SaaS). Some features that you have come to know and love are still being developed for Patch My PC Cloud. Check our Feature Comparison document (opens in a new tab) page for progress and to vote on feature priorities.

Note for MSPs: Patching & Apps for Intune (Cloud/SaaS) is not quite ready for our MSP customers. 'Patching & Apps for Intune (Patch My PC Publisher)' is still our production solution for MSPs. Check our progress and vote on our Multitenancy & MSP feature document (opens in a new tab) for Patch My PC Cloud.

Do you agree to review the Firewall requirements document?*

Please review our Firewall Requirements document (opens in a new tab) and work with your network team to ensure the list of domains are accessible before the scheduled call

Do you agree to review the Advanced Insights requirements document?*

Please review our Advanced Insights Software and Certificate Requirements document (opens in a new tab) before the scheduled call

Do you agree to review the Intune requirements document?*

Please review our Intune Requirements for Patch My PC OnPrem document (opens in a new tab) before the scheduled call.
This includes ensuring the Entra ID app registration has been created before the call too

Do you agree to review the Intune requirements document?*

Please review our Intune Requirements for Patch My PC Cloud document (opens in a new tab) before the scheduled call

Do you agree to review the ConfigMgr requirements documents?*

Please review our ConfigMgr Requirements document (opens in a new tab) before the scheduled call.

Specifically take note of the Certificate Configuration section (opens in a new tab) for the code-signing certificate requirement

Do you agree to review the ConfigMgr & Intune requirements documents?*

Please review our ConfigMgr Requirements document (opens in a new tab) and our Intune Requirements for Patch My PC OnPrem document (opens in a new tab) before the scheduled call.

Specifically take note of the Certificate Configuration section (opens in a new tab) for the code-signing certificate requirement in the ConfigMgr Requirements document

Do you agree to review the WSUS requirements documents?*

Please review our WSUS Standalone Requirements document (opens in a new tab)before the scheduled call.

Specifically take note of the the Certificate Configuration section for the code-signing certificate requirement

Are there any special considerations for your environment or is there any information you would like to share with the engineer before the scheduled call? *

Please review the note below regarding Microsoft Teams requirements*

Sometimes it is useful for the engineer to take control of the screen during the scheduled call. If your Teams trust policy is configured to 'Allow only specific external domains', please request from your Teams admin to whitelist patchmypc.com. More details can be found here (external site, opens in a new tab)

NOTE: You will be able to invite additional guests to the setup call after choosing a date/time on the next page.

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Watch this short video to learn more about the setup session with an engineer.

Trusted by Over 7,000 Enterprises on Over 21.8 Million Endpoints

Our Customers Love Us

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Since the day we implemented 3rd party app patching through Patch My PC, we have achieved a more controlled but mainly fast way to update our clients. Our previous packaging process always took at least 1-2 weeks before an updated version of an app was available for deployment.

Gerasimos Bartsas

Manager Endpoint Security and Compliance

Adidas

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This is one of the most excellent support/product teams I worked with so far! I would say, you guys know very well your product when it comes to troubleshooting.

Patch My PC is an excellent tool to manage third party updates through SCCM. I’m completely satisfied.

Dinesh Tashildar

Lead Technical Architect

American Express

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I was trialing Patch Connect Plus and having issues. PCP’s support was poor, outsourced, and they did not help me solve my issue. I switched to a Patch My PC trial and was experiencing the same issue. Justin reached out to Microsoft in less than an hour on my behalf and had a resolution.

Alexander Guarino

Systems Engineer

Harvard Business Publishing

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This was the easiest product to implement that I have ever used. And working with your company is always a pleasure.

Kurt Levitan

Technical Architect

Harvard University

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It’s been awesome and has met our needs perfectly. For ideas, etc. support has been super responsive and made the product worth its weight in gold over other competitors!

Sean Huggans

Systems Engineer

Sanford Health

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I have been using the catalog for a while now, and I must say that I’m impressed by the high quality of the updates and the richness of the catalog.

Kent Agerlund

Founder

CTGlobal

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The “Base Installations” feature alone was well worth the switch from Ivanti to PMPC. It saves us countless hours every month!

Martin Jäger

System Administrator

Kremsmüller Industrieanlagenbau KG

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Our experience has been great! We used to use SCCM for Adobe and Java updates only, but now we are able to use it for all of our 3rd party software while still using SCCM. It has made our endpoints much more secure in an automatic way.