How Products are Handled at End-Of-Life (EOL) or Become Incompatible

We remove products from our supported products list for a few reasons. The primary reasons for products being removed from our catalog are:

  • The product is End-of-Life (EOL) by the vendor
  • Other compatibility issues related to silent install or versioning

Process and Timeline for Products Reaching End-of-Life

When a product nears it’s official end-of-life date, the following actions will be taken by Patch My PC. Patch My PC will attempt to adhere to the following timeline, assuming we are aware of the scheduled end-of-life of an application.

  •  3 Months Prior to End-of-Life
  • 1 Month Prior to End-of-Life
    • Notification in catalog release notes page and newsletter of EOL and removal of application from the Patch My PC Catalog
    • Creation of removal tool added to Patch My PC Catalog to ease the process of removal of application (if removal tool is available from vendor)
  • 1 Week Prior to End-of-Life
    • Notification in catalog release notes page and newsletter of EOL and removal of application from the Patch My PC Catalog
  • Day of End-of-Life
    • Notification in catalog release notes page and newsletter of EOL and removal of application from the Patch My PC Catalog
    • Unsupported application is expired in the Patch My PC Catalog, and can no longer be published
  • 1 Month Post Application End-of-Life
    • Unsupported application is removed from the Patch My PC Catalog

List of Products Removed due to End-of-Life or Compatability Issues

The table below lists products removed from our catalog due to the end-of-life by the vendor.

VendorProductReason for Removal
Acro SoftwareCutePDFSilent Installer Removed
Adobe Systems, Inc.Adobe Shockwave PlayerEnd of Life - 04/09/2019
Adobe Systems, Inc.Flash PlayerEnd of Life: 12/31/2020
AppleApple QuicktimeEnd of Life - 04/14/2019
AppleApple SafariEnd of Life - 05/09/2012
AtlassianHipChatEnd of Life - 02/19/2019
BarcoClickShare LauncherInstaller format change
CitrixCitrix ReceiverEnd of Life - Replaced by Citrix Workspace
GoogleGoogle PicasaEnd of Life - 10/09/2015
Ivo BeltchevClassic ShellEnd of Life - 12/03/2017
OracleVirtualbox 5End of Life - Replaced by VirtualBox 6
PDFForgePDFCreatorSilent Installer Removed
RealVNCVNC EnterpriseEnd of Life - Replaced by VNC Connect
Sublime HQSublime TextNo Version information in Registry
Yahoo!Yahoo! MessengerEnd of Life - 03/13/2012

More InformationNote: If there are any products where compatibility issues list above may be resolved in a newer update, please open a technical support case to let us know.