How Products are Handled at End-Of-Life (EOL) or Become Incompatible
We remove products from our supported products list for a few reasons. The primary reasons for products being removed from our catalog are:
- The product is End-of-Life (EOL) by the vendor
- Other compatibility issues related to silent install or versioning
Process and Timeline for Products Reaching End-of-Life
When a product nears it’s official end-of-life date, the following actions will be taken by Patch My PC. Patch My PC will attempt to adhere to the following timeline, assuming we are aware of the scheduled end-of-life of an application.
- 3 Months Prior to End-of-Life
- Notification in catalog release notes page and newsletter of EOL and removal of application from the Patch My PC Catalog
- 1 Month Prior to End-of-Life
- Notification in catalog release notes page and newsletter of EOL and removal of application from the Patch My PC Catalog
- 1 Week Prior to End-of-Life
- Notification in catalog release notes page and newsletter of EOL and removal of application from the Patch My PC Catalog
- Day of End-of-Life
- Notification in catalog release notes page and newsletter of EOL and removal of application from the Patch My PC Catalog
- Unsupported application is expired in the Patch My PC Catalog, and can no longer be published
- Product is made unavailable as a ConfigMgr App, Intune App and Intune Update
- Product will remain available under “Updates” tab so that the Publisher can expire the Update in WSUS on the next sync
- 1 Month Post Application End-of-Life
- Unsupported application is removed from the Patch My PC Catalog
List of Products Removed due to End-of-Life or Compatability Issues
The table below lists products removed from our catalog due to the end-of-life by the vendor.
| Vendor | Product | Reason for Removal |
|---|---|---|
| Acro Software | CutePDF | Silent Installer Removed |
| Adobe Systems, Inc. | Adobe Acrobat 2015 Classic | End of Support 7/7/2020 |
| Adobe Systems, Inc. | Adobe Acrobat 2017 Classic | End of Support 6/6/2022 |
| Adobe Systems, Inc. | Adobe Acrobat Reader 2015 Classic | End of Support 7/7/2020 |
| Adobe Systems, Inc. | Adobe Acrobat Reader 2017 Classic | End of Support 6/6/2022 |
| Adobe Systems, Inc. | Adobe Air | End of Life - December 2020 - End Of Life Page |
| Adobe Systems, Inc. | Adobe Shockwave Player | End of Life - 04/09/2019 - End Of Life Page |
| Adobe Systems, Inc. | Flash Player | End of Life: 12/31/2020 |
| AdoptOpenJDK | AdoptOpenJDK | Transitioned to New Product - Eclipse Foundation Temurin JDK |
| Anki | Anki (EXE-x64) | Vendor has discontinued the Machine-Wide installer and has moved to user based. Look for Anki (User-x64) in the Catalog |
| Apache Software Foundation | Apache Tomcat 10.0 | End of Life - 01/31/2023 |
| Apache Software Foundation | Apache Tomcat 6 | End of Life - 12/31/2016 |
| Apache Software Foundation | Apache Tomcat 7 | End of Life - 03/31/2021 |
| Apache Software Foundation | Apache Tomcat 8.0 | End of Life - 06/30/2018 |
| Apple | Apple iCloud (x64/x86) | Packages No longer available for newer versions - Only Windows Store - Set for Removal October 5th, 2023 |
| Apple | Apple Quicktime | End of Life - 04/14/2019 |
| Apple | Apple Safari | End of Life - 05/09/2012 |
| Artifex Software Inc. | GPL Ghostscript (x64) | Vendor removed silent install option, read more |
| Artifex Software Inc. | GPL Ghostscript (x86) | Vendor removed silent install option, read more |
| Atlassian | HipChat | End of Life - 02/19/2019 |
| Autodesk | Autodesk Desktop Connector | Installer format change - 4/28/2021 |
| Autodesk | Autodesk Revit 2023 | Installer size limitation- 03-2023 |
| Azul Systems Inc | Zulu JRE Latest | Packages No longer available for newer versions - Set for Removal October 5th, 2023 |
| Barco | ClickShare Launcher | Installer format change |
| Box, Inc. | BoxDrive (x86 Only) | Packages No longer available for newer versions - Set for Removal October 5th, 2023 |
| Box, Inc. | BoxSync (x86 Only) | Packages No longer available for newer versions - Set for Removal October 5th, 2023 |
| Canneverbe Limited | CDBurner XP (x86 and x64) | Download no longer secure. SSL Error. 03/30/2023 |
| Citrix | Citrix Receiver | End of Life - Replaced by Citrix Workspace |
| Dell Inc. | Dell Command Update | Replaced by Dell Command Update for Windows 10 (Soon to be renamed to Dell Command Update for Windows Universal) |
| dotPDN LLC | Paint.NET (x86 Only) | Packages No longer available for newer versions - Set for Removal October 5th, 2023 |
| ESET, spol. s r .o. | ESET Endpoint Security 6 | End Of Life |
| Foolish IT LLC | Crypro Prevent | Installer Format and Download change |
| Google Picasa | End of Life - 10/09/2015 | |
| Ingram Content Group | Vitalsource Bookshelf | Packages No longer available for newer versions - Only Windows Store - Set for Removal October 5th, 2023 |
| Ivo Beltchev | Classic Shell | End of Life - 12/03/2017 |
| Mendeley Ltd. | Mendeley Desktop | Replaced by "Mendeley Reference Manager" - Set for Removal October 5th, 2023 |
| Microsoft | .Net Core Runtime 2 and 3 | Last PMPC update - 4/13/2021 - Microsoft Provides Updates via WSUS |
| Microsoft | .Net Core SDK 2 and 3 | Last PMPC update - 4/13/2021 - Microsoft Provides Updates via WSUS |
| Microsoft | Microsoft .NET Runtime and Hosting Bundle | Last PMPC update - 7/2022 - Microsoft Provides Updates via WSUS and Microsoft Update |
| Microsoft | Microsoft ConfigMgr Client Toolkit | End of Life - 12 July 2022 - EOL Announcement |
| Nextcloud GmbH | NextCloud (x86 Only) | Packages No longer available for newer versions - Set for Removal October 5th, 2023 |
| Nitro | Nitro Pro 11 (x64/x86) | End of Life (https://www.gonitro.com/product-details/sunset-policy) - Set for Removal October 5th, 2023 |
| Nitro | Nitro Pro 12 (x64/x86) | End of Life (https://www.gonitro.com/product-details/sunset-policy) - Set for Removal October 5th, 2023 |
| Nitro | Nitro Pro Enterprise 11 (x64/x86) | End of Life (https://www.gonitro.com/product-details/sunset-policy) - Set for Removal October 5th, 2023 |
| Nitro | Nitro Pro Enterprise 12 (x64/x86) | End of Life (https://www.gonitro.com/product-details/sunset-policy) - Set for Removal October 5th, 2023 |
| Nmap Project | Nmap | Silent Installer Removed, only available in OEM binaries now. |
| Node.js Foundation | Node.js 10 LTS | End of Life - 30 Apr 2021 |
| Node.js Foundation | Node.js 12 LTS | End of Life - 30 Apr 2022 |
| Note.js Foundation | Note.js 14 LTS | End of Life - 20 Mar 2024 |
| Note.js Foundation | Note.js 16 LTS | End of Life - 20 Mar 2024 |
| Oracle | Java 7 | End of Life - Extended support ended July 2022 - End of Life Page |
| Oracle | Virtualbox 5 | End of Life - Replaced by VirtualBox 6 |
| PDFForge | PDFCreator | Silent Installer Removed |
| Phillip Beauvoir | Archi (x86) | 32-bit installer no longer provided - 8/5/2019 |
| Pitney Bowes | MapInfo Pro (x86) | End of Life - Set for Removal October 5th, 2023 |
| Pitney Bowes | MapInfo Pro 15 (x64) | End of Life - Set for Removal October 5th, 2023 |
| Pitney Bowes | MapInfo Pro 16 (x64) | End of Life - Set for Removal October 5th, 2023 |
| PKWARE, Inc. | PKZip 14.50.0010 (x64) | End of Life (https://support.pkware.com/home/pkzip/files/721516/10682390/1/1506697033495/EOL-PKZIP-SZ-V14-2017-zOS.pdf) - Set for Removal October 5th, 2023 |
| PKWARE, Inc. | PKZip 14.50.0010 (x86) | End of Life (https://support.pkware.com/home/pkzip/files/721516/10682390/1/1506697033495/EOL-PKZIP-SZ-V14-2017-zOS.pdf) - Set for Removal October 5th, 2023 |
| Python Software Foudnation | Python 3.9 | End Of Life. Windows installers no longer available. |
| Python Software Foundation | Python 3.7 | End Of Life. Windows installers no longer available. |
| Python Software Foundation | Python 3.8 | End Of Life. Windows installers no longer available. |
| RealNetworks | RealPlayer | Packages No longer available for newer versions: https://customer.real.com/hc/en-us/articles/360057971913-Installing-RealPlayer-v-18 - Set for Removal October 5th, 2023 |
| RealVNC | VNC Enterprise | End of Life - Replaced by VNC Connect |
| RISA Tech, Inc | Risa-3D 18 + 19 | Packages No longer available for newer versions - Set for Removal October 5th, 2023 |
| RISA Tech, Inc | RisaConnection 11 + 12 | Packages No longer available for newer versions - Set for Removal October 5th, 2023 |
| Squirrels LLC | Airsquirrels Reflector Teacher (x86/x64) | Replaced by Reflector 4 - 6/3/2022 |
| Sublime HQ | Sublime Text | No Version information in Registry |
| Techsmith | Camtasia 18 | End of Life (https://support.techsmith.com/hc/en-us/articles/203732728-TechSmith-Support-Policy) - Set for Removal October 5th, 2023 |
| Techsmith | Camtasia 19 | End of Life (https://support.techsmith.com/hc/en-us/articles/203732728-TechSmith-Support-Policy) - Set for Removal October 5th, 2023 |
| Techsmith | Snagit 18 (x64/x86) | End of Life (https://support.techsmith.com/hc/en-us/articles/203732728-TechSmith-Support-Policy) - Set for Removal October 5th, 2023 |
| Techsmith | Snagit 19 (x64/x86) | End of Life (https://support.techsmith.com/hc/en-us/articles/203732728-TechSmith-Support-Policy) - Set for Removal October 5th, 2023 |
| Telerik Inc. | Progress TestStudio Ultimate 2018 | End Of Life |
| Telerik Inc. | Progress TestStudio Ultimate 2019 | End Of Life |
| Toshiba Corporation | OCZ SSD Utility | End of Life (Product No longer Exists) - Set for Removal October 5th, 2023 |
| Trimble Inc. | SketchUp Make 2016 (x64/x86) | End of Life (https://help.sketchup.com/en/admin/end-of-support-policy) - Set for Removal October 5th, 2023 |
| Trimble Inc. | SketchUp Make 2017 | End of Life (https://help.sketchup.com/en/admin/end-of-support-policy) - Set for Removal October 5th, 2023 |
| Trimble Inc. | SketchUp Pro 2016 (x64/x86) | End of Life (https://help.sketchup.com/en/admin/end-of-support-policy) - Set for Removal October 5th, 2023 |
| Trimble Inc. | SketchUp Pro 2017 (x64) | End of Life (https://help.sketchup.com/en/admin/end-of-support-policy) - Set for Removal October 5th, 2023 |
| Trimble Inc. | SketchUp Pro 2019 (x64) | End of Life (https://help.sketchup.com/en/admin/end-of-support-policy) - Set for Removal October 5th, 2023 |
| Trimble Inc. | SketchUp Pro 2020 (x64) | End of Life (https://help.sketchup.com/en/admin/end-of-support-policy) - Set for Removal October 5th, 2023 |
| VMWare, Inc. | VMware Workstation 10 | End of Life (https://lifecycle.vmware.com/#/) - Set for Removal October 5th, 2023 |
| VMWare, Inc. | VMware Workstation 11 | End of Life (https://lifecycle.vmware.com/#/) - Set for Removal October 5th, 2023 |
| VMWare, Inc. | VMware Workstation 12 | End of Life (https://lifecycle.vmware.com/#/) - Set for Removal October 5th, 2023 |
| VMWare, Inc. | VMware Workstation Player 12 | End of Life (https://lifecycle.vmware.com/#/) - Set for Removal October 5th, 2023 |
| The vendor no longer offers the EXE installer. They instead recommend downloading the app from the Microsoft store. | ||
| WinZip Computing, S.L. | WinZip 19.5 (x86/x64) | End Of Life |
| WinZip Computing, S.L. | WinZip 20.5 (x86/x64) | End Of Life |
| WinZip Computing, S.L. | WinZip 23 (x64/x86) | End of Life (https://kb.corel.com/en/125936) - Set for Removal October 5th, 2023 |
| WinZip Computing, S.L. | WinZip 24 (x64/x86) | End of Life (https://kb.corel.com/en/125936) - Set for Removal October 5th, 2023 |
| WinZip Computing, S.L. | WinZip 25 (x64/x86) | End of Life (https://kb.corel.com/en/125936) - Set for Removal October 5th, 2023 |
| XK72 Ltd | Charles (x86) | 32-bit installer no longer provided |
| Yahoo! | Yahoo! Messenger | End of Life - 03/13/2012 |
Note: If there are any products where compatibility issues list above may be resolved in a newer update, please open a technical support case to let us know.