Troubleshooting License Activation Issues (Invalid License ID.) This article details common reasons why the license validation may fail within our Publisher. If you're facing a license activation error similar to below, this will be the guide for you! Almost all...

Troubleshooting SMTP Email Report Sending When Using Patch My PC This article covers steps you can take to troubleshoot emails failing to send within our publishing service. Our automated email reports can be helpful to keep you informed when third-party products are...

Collecting Log Files to Send to Support for ConfigMgr and Intune To help us diagnose specific issues, you may need to send us log files from ConfigMgr or Intune. This article reviews the logs files required to allow our support team to analyze and troubleshoot...

Advanced Configurations Using Registry Values for Patch My PC's Publisher In this article, we will describe some advanced settings you can make using registry values for our Publisher. There are some scenarios where we need to change a default behavior to address...

Patch My PC Publisher Now Writes to the Windows Event Log We recently had a customer request our Publishing Service save certain events of publishing operations to the Windows event log. In the customer's scenario, they wanted to automate specific actions based on...

How to Delete Applications Created by Patch My PC in SCCM In this article, we will review how to delete applications created by Patch My PC from SCCM. There are a few scenarios where you may want to do this. You no longer need Patch My PC for application management...

Automatically Enable Products Based on SCCM Inventory Scans Today, we are excited to release a new feature that allows automated scanning and product enablement based on products being detected in your environment. This new feature is directly from customer feedback...

Troubleshooting Why Third-Party Updates Don't Show in SCCM In this article, we will review the process to troubleshoot why third-party software update(s) may not appear in the SCCM console All Software Updates node. It's essential to understand the flow of how...

Minimum Permissions Required for Publisher to Scan SCCM Database For the Publisher to use the Scan SCCM for Management Applications feature, you will need to ensure the user or SYSTEM has rights to the SCCM SQL database. This article describes the minimum permissions...

Remote WSUS connection is not HTTPS. This prevents software update point from getting the signing certificate for third-party updates. Since the release of Configuration Manager 1806, some customers report that the WSUS signing certificate isn't being populated in the...

Publishing operation failed, too many locally published categories. We periodically get reports about the error Publishing operation failed, too many locally published categories when publishing third-party updates. In this article, we will review the root cause and...

How to Disable Timestamping for Patch My PC Update Publishing By default, we will always Timestamp third-party update content when publishing third-party updates to WSUS. Timestamping can be helpful because even after the WSUS Signing Certificate's expiration date has...

Applications Fail in Task Sequence Error: AuthorizationManager check failed 0x87d00327 Since releasing our new application creation and management feature a few weeks back, we have noticed some customers opening cases with regards to trouble getting the applications...

List of Products with Patch My PC Defined Scripts Our Patch My PC defined scripts feature is a way we ensure products that are a little more complicated and require custom actions to happen can be performed by default. Please review our documentation video below for...

SMS_ISVUPDATES_SYNCAGENT_UPDATECONTENT_NO_METADATA Error You may receive error SMS_ISVUPDATES_SYNCAGENT_UPDATECONTENT_NO_METADATA when attempting to right-click a third-party software update and choosing Publish Third-Party Software Update Content. Topics covered in...