Knowledge Base Articles
Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.
Knowledge Base
How to record browser network activity as a .HAR file
Recording browser network activity as a HTTP Archive or .HAR file is a quick and effective way to help troubleshoot issues with Patch My PC Cloud features. The .HAR file logs all network requests...
Knowledge Base
Associating a missing cab file to an Update
In this article we outline how to associate a missing cab file from the WSUS Content folder with an Update in WSUS/ConfigMgr. Often an ADR will display the error code 0x87D20417 after evaluation and...
Knowledge Base
ConfigApi is not responding. An unhandled exception occurred
In this article we troubleshoot why this error might occur when launching the Patch My PC Publisher UI and how to resolve it.
Determine if You are Affected
When you launch the Publisher, you...
Knowledge Base
WSUS Deprecation: What It Means for Patch My PC Customers
On the 20th Septemeber 2024, Microsoft announced the deprecation of Windows Server Update Services (WSUS), encouraging their customers to explore more modern update management solutions. Despite...
Knowledge Base
Software Update Point Sync Failure – Request for Principal Permission failed (0x80131500 / 0x8013150A)
We recently encountered this error when running a sync on a remote Software Update Point.
In this example, we are using CM1.corp.contoso.com as the primary site server and...
Knowledge Base
Migrate Third-Party Application Management and Patching from ConfigMgr/SCCM to Intune
This article provides a detailed step-by-step guide on how to make this transition, ensuring a seamless and efficient patch management process.
Pre-requisites
As a prerequisite,...
Knowledge Base
What is Patch My PC ScriptRunner?
In this article we will explore what the Patch My PC ScriptRunner is and how it enables IT administrators to automate and customize the installation of third-party applications and software...
Knowledge Base
The user cancelled the app installation (0x80070642)
When deploying win32 apps from Intune, in some cases they fail to install. This is an unwanted scenario for any sysadmin. However, the installation failure will need to be investigated. The root of...
Knowledge Base
Custom Sync Schedule for Patch My PC Publisher
There might be a scenario where you would like the publisher to sync at a frequency that is not available in the Sync Schedule tab. For example, every two weeks on Friday. This article will go over...
Knowledge Base
Migrating from SCUP to Patch My PC Publisher
In a Microsoft Configuration Manager environment, our customers have traditionally used one of three primary methods to accomplish third-party patching:-
System Center Updates Publisher...
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