Knowledge Base Articles

Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.

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Knowledge Base
Optimizing Azure Sentinel Log Ingestion for Intune Customers using the Defender XDR Connector
Azure Sentinel is a powerful security information and event management (SIEM) platform, but as organizations scale, large amounts of data can quickly lead to high operational costs. For Intune...
Ben Whitmore
Knowledge Base
How to migrate from the Publisher to Cloud – Patch My PC
If you’re a Patch My PC customer currently using the On-Prem Patch My PC Publisher Console to integrate and automate the publishing of Win32 apps to Intune, but want to transition to our new...
Liviu Barbat
Knowledge Base
Using DNS aliases with WSUS and third-party patching
In this KB we will discuss another scenario which can cause the error “CreateDirectory failed” seen in PatchMyPC.log and SoftwareDistribution.log when trying to publish new third-party...
Adam Cook
Knowledge Base
Troubleshooting Incorrect Notifications in the Company Portal App
The Company Portal app communicates with Microsoft Intune using an IME (Intune Management Extension) bridge to manage app deployments and status reporting. When a user initiates actions like...
Ben Whitmore
Knowledge Base
Integrating Patch My PC Products with GCC High Intune Tenants
At Patch My PC, we currently offer two solutions designed to simplify the process of publishing third-party software in Intune. 1. Patch My PC PublisherAn on-premises application that provides a...
Liviu Barbat
Knowledge Base
Custom Apps for MSPs using Patch My PC Publisher
In this article, we will learn how Managed Service Providers (MSPs) can create and manage custom apps and updates to be deployed using Patch My PC Publisher. If you are an MSP using the...
MSP
Kristee Liu
Knowledge Base
Patch My PC Publisher Intune API Reference
This knowledge base article provides an overview of the various features of Patch My PC and their interactions with external APIs, including Microsoft Graph API and Patch My PC’s own API....
Ben Whitmore
Knowledge Base
Prevent a required Intune app from installing if any version of the app is already installed
In some situations, such as during Autopilot deployments, you may need to mark a Patch My PC Intune app as required to ensure it installs during the Enrollment Status Page (ESP) phase, when blocking...
Ben Whitmore
Knowledge Base
How to record browser network activity as a .HAR file
Recording browser network activity as a HTTP Archive or .HAR file is a quick and effective way to help troubleshoot issues with Patch My PC Cloud features. The .HAR file logs all network requests...
Ben Whitmore
Knowledge Base
Associating a missing cab file to an Update
In this article we outline how to associate a missing cab file from the WSUS Content folder with an Update in WSUS/ConfigMgr. Often an ADR will display the error code 0x87D20417 after evaluation and...
0X87D20417 Error Code 404 Missing Content
Ben Whitmore