Knowledge Base Articles
Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.
Knowledge Base
Patch My PC Custom Apps – Public Support Statement
Patch My PC Custom Apps is a feature that allows Patch My PC customers to upload their own applications to be made available in the Patch My PC Publisher. This feature will be available in the...
Knowledge Base
Why is the newest version of Firefox ESR not available in the Application Catalog?
Symptoms
When looking in the Patch My PC Application Catalog, why do I see an older version of Firefox/Thunderbird ESR listed compared to what is available according to the Release Notes on the...
Knowledge Base
How to use Process Monitor to help diagnose publishing issues
In the following article we will show you how to use Process Monitor (procmon) from Sysinternals to collect file system, registry and process events to assist a Patch My PC support engineer with...
Knowledge Base
Patch My PC – Recommended antivirus exclusions
This article outlines Microsoft’s recommended antivirus exclusions for Configuration Manager, WSUS, and Intune. It documents folders pertinent to content distribution, particularly those...
Knowledge Base
How The Publisher is Affected by Code Signing Certificate Changes
Today I want to talk a bit about the Public CA code signing certificate changes that were introduced in June 2023. But first, I want to point out that this only applies to Patch My PC customers that...
Knowledge Base
Failed to create a self-signed certificate: Cannot save configuration because the server is still processing a previous configuration change
In this article, we will review why the error above is received when you attempt to generate a self-signed certificate with the Publisher.
Determine if you are affected
You may receive the...
Knowledge Base
Intune Application Manager Application Statistics Not Populating
UPDATE
This issue was fixed in the Patch My PC Publisher production build 2.1.16.
Issue
The Patch My PC Intune Scan Wizard does not populate any application statistics.
Current Intune...
Knowledge Base
An error occurred while getting the SDP: The specified item could not be found in the database
This article will describe an error you may see in the PatchMyPC.log after migrating to a new WSUS server and not performing a full WSUS backup and restore to the new WSUS server per this...
Knowledge Base
1Password – Your IT team will need to install 1Password for you.
During the installation of 1Password, despite it being done silently, the user receives this message and the installation doesn’t complete:
Your IT team will need to install 1Password for...
Knowledge Base
Failed to sign package; error was: 2148081670
Failed to sign package; error was: 2148081670
In this article, we will be reviewing an error that can occur when trying to publish third-party software updates to WSUS.
Determine if You are...
View More