Knowledge Base Articles

Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.

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Knowledge Base
PatchMyPC-ScriptRunner – Known Exit Codes

Enable users to uninstall apps from Company Portal by configuring the available uninstall option.

Liviu Barbat
Knowledge Base
Patch My PC Custom Apps – Public Support Statement

Tired of manual patching? Automate third-party updates with Patch My PC. Save time and boost compliance. Get started now.

Andrew Jimenez
Knowledge Base
Why is the newest version of Firefox ESR not available in the Application Catalog?

See our official support policy for custom apps, what we support and what falls outside our scope.

Cory Mathis
Knowledge Base
How to use Process Monitor to help diagnose publishing issues

Use Process Monitor to diagnose publishing issues in depth track file access, permissions, and processes.

Ben Whitmore
Knowledge Base
Patch My PC – Recommended antivirus exclusions

Set antivirus exclusions to avoid interference with Patch My PC update publishing and app installs.

Liviu Barbat
Knowledge Base
How The Publisher is Affected by Code Signing Certificate Changes 

Learn how public CA requirements affect the Patch My PC Publisher and how to resolve them when using the Publishing Service.

Patch My PC Team
Knowledge Base
Failed to create a self-signed certificate: Cannot save configuration because the server is still processing a previous configuration change

Resolve self-signed cert creation issues by adjusting certificate store permissions and policies.

0x80004005 Certificate
Ben Whitmore
Knowledge Base
Intune Application Manager Application Statistics Not Populating

Fix missing app statistics in the Intune App Manager by ensuring correct API access and tenant connection.

API Graph
Scott McAllister
Knowledge Base
An error occurred while getting the SDP: The specified item could not be found in the database

Fix SDP retrieval errors in the Publisher by validating WSUS and certificate configurations.

Database SDP
Justin Chalfant
Knowledge Base
1Password – Your IT team will need to install 1Password for you.

Learn how to resolve 1Password install prompts and silently deploy with proper detection and config.

1Password
Liviu Barbat