Knowledge Base Articles

Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.

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Knowledge Base
WSUS Compliance – Installed / Not Applicable Exceeds 100%

Fix WSUS compliance reports showing Installed/Not Applicable over 100 percent and interpret metrics correctly.

Ben Whitmore
Knowledge Base
How to package Visual Studio 2022 as a Custom App

Build and deploy Visual Studio 2022 as a custom app using Patch My PC with proper parameters.

Visual Studio 2022
Ben Whitmore
Knowledge Base
Removal of think-cell from the Patch My PC Catalog

think-cell has been removed. Here’swhy and how it affects your environment and update plans.

Andrew Jimenez
Knowledge Base
Understanding the Software Updates Deployment Evaluation Cycle in SCCM

In this article, we’ll discuss all the ins and outs of the Configuration Software Updates Deployment Evaluation Cycle

Antony Crudgington
Knowledge Base
Understanding the Machine Policy Retrieval & Evaluation Cycle in SCCM

In this article, we’ll discuss all the ins and outs of the Configuration Machine Policy Retrieval & Evaluation Cycle

Antony Crudgington
Knowledge Base
Using Patch My PC Publisher with Azure Update Manager

MSPs can create and manage custom apps per tenant. Learn how to build once and deploy to many.

Ben Whitmore
Knowledge Base
Optimizing Azure Sentinel Log Ingestion for Intune Customers using the Defender XDR Connector

Data collection rules can be useful to filter some IME events detected by Defender to avoid high ingestion costs for Azure Sentinel.

Ben Whitmore
Knowledge Base
How to migrate from the Publisher to Cloud – Patch My PC

Move from on-prem to cloud. Here’show to migrate Patch My PC Publisher to our hosted platform.

Liviu Barbat
Knowledge Base
Using DNS aliases with WSUS and third-party patching

Use DNS aliases with WSUS to simplify certificates, migrations, and uninterrupted third-party patching.

Adam Cook
Knowledge Base
Troubleshooting Incorrect Notifications in the Company Portal App

Getting false install status notifications? Here’s how to troubleshoot Company Portal sync issues.

Ben Whitmore