Knowledge Base Articles

Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.

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Knowledge Base
Removal of think-cell from the Patch My PC Catalog
Patch My PC will be removing the think-cell product from its catalog on March 17, 2025. Patch My PC engineers have worked closely with think-cell, and it has been determined by both parties that...
Andrew Jimenez
Knowledge Base
Understanding the Software Updates Deployment Evaluation Cycle in SCCM
The Software Updates Deployment Evaluation Cycle is a critical process in SCCM that determines how frequently client devices evaluate whether they have the required software updates installed. This...
Antony Crudgington
Knowledge Base
Understanding the Machine Policy Retrieval & Evaluation Cycle in SCCM
The Machine Policy Retrieval & Evaluation Cycle is a critical process in SCCM that ensures clients receive and apply the latest policies from the management server. This article provides a...
Antony Crudgington
Knowledge Base
Using Patch My PC Publisher with Azure Update Manager
In this article, we discuss the high-level steps for implementation and key considerations when using Azure Update Manager (AUM) to manage third-party updates. While Patch My PC does not...
Ben Whitmore
Knowledge Base
Optimizing Azure Sentinel Log Ingestion for Intune Customers using the Defender XDR Connector
Azure Sentinel is a powerful security information and event management (SIEM) platform, but as organizations scale, large amounts of data can quickly lead to high operational costs. For Intune...
Ben Whitmore
Knowledge Base
How to migrate from the Publisher to Cloud – Patch My PC
If you’re a Patch My PC customer currently using the On-Prem Patch My PC Publisher Console to integrate and automate the publishing of Win32 apps to Intune, but want to transition to our new...
Liviu Barbat
Knowledge Base
Using DNS aliases with WSUS and third-party patching
In this KB we will discuss another scenario which can cause the error “CreateDirectory failed” seen in PatchMyPC.log and SoftwareDistribution.log when trying to publish new third-party...
Adam Cook
Knowledge Base
Troubleshooting Incorrect Notifications in the Company Portal App
The Company Portal app communicates with Microsoft Intune using an IME (Intune Management Extension) bridge to manage app deployments and status reporting. When a user initiates actions like...
Ben Whitmore
Knowledge Base
Integrating Patch My PC Products with GCC High Intune Tenants
At Patch My PC, we currently offer two solutions designed to simplify the process of publishing third-party software in Intune. 1. Patch My PC PublisherAn on-premises application that provides a...
Liviu Barbat
Knowledge Base
Custom Apps for MSPs using Patch My PC Publisher
In this article, we will learn how Managed Service Providers (MSPs) can create and manage custom apps and updates to be deployed using Patch My PC Publisher. If you are an MSP using the...
MSP
Kristee Liu