Knowledge Base Articles

Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.

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Knowledge Base
The request was aborted: Could not create SSL/TLS secure channel.

Fix TLS connection errors when using proxies or publishing updates through secure channels.

Handshake Failed Secure Channel SSL TLS
Justin Chalfant
Knowledge Base
When and How to Republish Patch My PC Third-Party Updates

Republishing third-party updates may be needed when custom options have changed, or CAB files were accidentally deleted from WSUSContent.

Cody Mathis
Knowledge Base
How to Remove Third-Party Updates from WSUS and SCCM

Clean up updates you no longer need. This guide walks you through WSUS and SCCM removal safely.

Delete Updates
Justin Chalfant
Knowledge Base
What Are Metadata-Only Updates and How to Download and Deploy Metadata-Only Updates? (Blue Icons)

Learn what metadata-only (blue icon) updates are, when to use them, and how to deploy them safely.

Cody Mathis
Knowledge Base
A network-related or instance-specific error occurred while establishing a connection to sql server.

Troubleshoot SQL connection errors in SCCM integration with this quick guide.

SQL
Justin Chalfant
Knowledge Base
Introducing Proactive Customer Care

We’rere launching Proactive Customer Care! Get ahead of issues with personalized support and insights.

Justin Chalfant
Knowledge Base
How to Use Patch My PC in a Disconnected Environment without Internet

Run Patch My PC in offline environments. Here’s how to publish updates without direct internet access.

Disconnected Offline
Justin Chalfant
Knowledge Base
How to Share Large Files with Patch My PC for Support Cases

Need to send large logs or diagnostics? Here’s how to securely share files with our support team.

Share
Justin Chalfant
Knowledge Base
Power BI Reports for Microsoft Intune Third-Party Update and Application Deployments

Visualize third-party update data in Power BI with prebuilt reports from Patch My PC.

PowerBi
Justin Chalfant
Knowledge Base
Verification of file signature failed for file during update publishing

File signature failed? Learn how to check code signing certificates and fix trust chain issues.

Signature Failed
Justin Chalfant