Knowledge Base Articles

Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.

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Knowledge Base
How to Remove Third-Party Updates from WSUS and SCCM
To remove a third-party update from WSUS, you can either decline or delete the update completely. We will review how to delete or decline third-party updates in this article. Option 1:...
Delete Updates
Justin Chalfant
Knowledge Base
What Are Metadata-Only Updates and How to Download and Deploy Metadata-Only Updates? (Blue Icons)
In this article, we will cover the topic of metadata-only updates. This is a useful feature that is available in WSUS, and subsequently Configuration Manager.  What is a Metadata-Only Update...
Cody Mathis
Knowledge Base
A network-related or instance-specific error occurred while establishing a connection to sql server.
The error a network-related or instance-specific error occurred while establishing a connection to sql server has been an error we have been tracking via our proactive customer care...
SQL
Justin Chalfant
Knowledge Base
‘authority’ should be in uri format
The error ‘authority’ should be in uri format can occur when you configured an invalid authority URL. Determine if You are Affected If affected, you will see the following...
Justin Chalfant
Knowledge Base
Introducing Proactive Customer Care
Today, we’re excited to announce our new proactive customer care program. Below we will cover what this actually means and why we think this program will benefit our customers. What is...
Justin Chalfant
Knowledge Base
How to Use Patch My PC in a Disconnected Environment without Internet
We often get asked if Patch My PC supports publishing third-party updates to WSUS/SCCM in a totally offline environment with no internet access. Offline environments are a supported scenario, and...
Disconnected Offline
Justin Chalfant
Knowledge Base
How to Share Large Files with Patch My PC for Support Cases
There may be some cases when working with our support team where you may need to share large files with us for troubleshooting. A few examples are: Package source files for ConfigMgr...
Share
Justin Chalfant
Knowledge Base
Power BI Reports for Microsoft Intune Third-Party Update and Application Deployments
Our Power BI dashboards can be used to monitor the compliance and deployment of third-party updates and applications in Microsoft Intune. Step 1: Download the Latest Power BI Template...
PowerBi
Justin Chalfant
Knowledge Base
Verification of file signature failed for file during update publishing
This article covers a common error “Verification of file signature failed for file:” that can occur when publishing a new update or revising a third-party software update in...
Signature Failed
Justin Chalfant
Knowledge Base
Failed to sign package; error was: 2148204810
In this article, we will be reviewing an error that can occur when trying to publish third-party software updates to WSUS. Determine if You are Affected If you are affected by this error, you...
Justin Chalfant