Knowledge Base Articles
Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.
Knowledge Base
System Error 1612 – The installation source for this product is not available.
When uninstalling, repair or attempting to patch a product you may receive an error with an exit code of 1603, 1612, or 0x8024002D (-2145124307), or 0X80240022 (-2145124318).
The message...
Knowledge Base
How to Rollback or Uninstall Third-Party Software Updates in ConfigMgr
This article describes how to rollback/uninstall a third-party software update in Configuration Manager (ConfigMgr). We get asked: how do I rollback a third-party update if there are issues in my...
Knowledge Base
Troubleshooting Clients with Unknown Update State in Configuration Manager (SCCM)
We have seen an increase of cases where update states may show as Unknown for a large number of devices. Customers facing this issue will generally see third-party updates not applying when the...
Knowledge Base
Intune Win32 Application Failed to install: Powershell script is failed to execute
Intune applications created by Patch My PC may give the error Failed to install in some scenarios if the code-signing certificate used to sign the PowerShell detection method script isn’t...
Knowledge Base
Duplicate Patch My PC Category Listed in Software Update Point Products Tab
Recently, we have seen an increase in customers having an issue where duplicate Patch My PC categories will appear in the software update point products tab.
Determine if You are Affected
The...
Knowledge Base
How the CVE Import Wizard Works for Matching CVE IDs
The ability to bulk match Common Vulnerabilities and Exposures (CVEs) has been a popular request on our UserVoice. We’re excited to release our CVE Import Wizard feature...
Knowledge Base
Update CAB Files Deleted from WSUSContent when Using Shared SUSDB
We’ve recently seen an increase in customer cases where published third-party software update (.CAB files) are automatically deleted from the WSUSContent folder. For this scenario, it occurs...
Knowledge Base
Installation Fails with MSI Error Code 1603
Installation error 1603 is one of the more common errors we see for application or update installations. This article will review installation error 1603 and explain how to get more details about...
Knowledge Base
How Publishing Alerts Work in Patch My PC’s Publisher
An important factor of third-party patching is staying informed as new updates publish in real-time. Our alerts feature allows you to be notified via the following methods:
Email
Microsoft...
Knowledge Base
What Criteria Does Patch My PC Use to Prioritize New Applications and Features?
One of our most common questions is the criteria used when adding new products to our catalog or building new features. In this article, I want to review the process myself (Justin Chalfant,...
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