Knowledge Base Articles

Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.

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Knowledge Base
Duplicate Patch My PC Category Listed in Software Update Point Products Tab
Recently, we have seen an increase in customers having an issue where duplicate Patch My PC categories will appear in the software update point products tab. Determine if You are Affected The...
Justin Chalfant
Knowledge Base
How the CVE Import Wizard Works for Matching CVE IDs
The ability to bulk match Common Vulnerabilities and Exposures (CVEs) has been a popular request on our UserVoice. We’re excited to release our CVE Import Wizard feature...
Justin Chalfant
Knowledge Base
Update CAB Files Deleted from WSUSContent when Using Shared SUSDB
We’ve recently seen an increase in customer cases where published third-party software update (.CAB files) are automatically deleted from the WSUSContent folder. For this scenario, it occurs...
Certificate
Justin Chalfant
Knowledge Base
Installation Fails with MSI Error Code 1603
Installation error 1603 is one of the more common errors we see for application or update installations. This article will review installation error 1603 and explain how to get more details about...
Justin Chalfant
Knowledge Base
How Publishing Alerts Work in Patch My PC’s Publisher
An important factor of third-party patching is staying informed as new updates publish in real-time. Our alerts feature allows you to be notified via the following methods: Email Microsoft...
Alerts
Justin Chalfant
Knowledge Base
What Criteria Does Patch My PC Use to Prioritize New Applications and Features?
One of our most common questions is the criteria used when adding new products to our catalog or building new features. In this article, I want to review the process myself (Justin Chalfant,...
Justin Chalfant
Knowledge Base
The request was aborted: Could not create SSL/TLS secure channel.
The error “The request was aborted: Could not create SSL/TLS secure channel.” can happen during any download HTTP request. This error generally will correspond to firewalls,...
Handshake Failed Secure Channel SSL TLS
Justin Chalfant
Knowledge Base
When and How to Republish Patch My PC Third-Party Updates
In this article, the topic of republishing updates in Patch My PC will be explained in detail. What is Republishing WSUS Updates Republishing an update means the selected update(s) will be...
Cody Mathis
Knowledge Base
How to Remove Third-Party Updates from WSUS and SCCM
To remove a third-party update from WSUS, you can either decline or delete the update completely. We will review how to delete or decline third-party updates in this article. Option 1:...
Delete Updates
Justin Chalfant
Knowledge Base
What Are Metadata-Only Updates and How to Download and Deploy Metadata-Only Updates? (Blue Icons)
In this article, we will cover the topic of metadata-only updates. This is a useful feature that is available in WSUS, and subsequently Configuration Manager.  What is a Metadata-Only Update...
Cody Mathis