Knowledge Base Articles
Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.
Knowledge Base
Troubleshooting Clients with Unknown Update State in Configuration Manager (SCCM)
We have seen an increase of cases where update states may show as Unknown for a large number of devices. Customers facing this issue will generally see third-party updates not applying when the...
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Intune Win32 Application Failed to install: Powershell script is failed to execute
Intune applications created by Patch My PC may give the error Failed to install in some scenarios if the code-signing certificate used to sign the PowerShell detection method script isn’t...
Knowledge Base
Duplicate Patch My PC Category Listed in Software Update Point Products Tab
Recently, we have seen an increase in customers having an issue where duplicate Patch My PC categories will appear in the software update point products tab.
Determine if You are Affected
The...
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How the CVE Import Wizard Works for Matching CVE IDs
The ability to bulk match Common Vulnerabilities and Exposures (CVEs) has been a popular request on our UserVoice. We’re excited to release our CVE Import Wizard feature...
Knowledge Base
Update CAB Files Deleted from WSUSContent when Using Shared SUSDB
We’ve recently seen an increase in customer cases where published third-party software update (.CAB files) are automatically deleted from the WSUSContent folder. For this scenario, it occurs...
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Installation Fails with MSI Error Code 1603
Installation error 1603 is one of the more common errors we see for application or update installations. This article will review installation error 1603 and explain how to get more details about...
Knowledge Base
How Publishing Alerts Work in Patch My PC’s Publisher
An important factor of third-party patching is staying informed as new updates publish in real-time. Our alerts feature allows you to be notified via the following methods:
Email
Microsoft...
Knowledge Base
What Criteria Does Patch My PC Use to Prioritize New Applications and Features?
One of our most common questions is the criteria used when adding new products to our catalog or building new features. In this article, I want to review the process myself (Justin Chalfant,...
Knowledge Base
The request was aborted: Could not create SSL/TLS secure channel.
The error “The request was aborted: Could not create SSL/TLS secure channel.” can happen during any download HTTP request. This error generally will correspond to firewalls,...
Knowledge Base
When and How to Republish Patch My PC Third-Party Updates
In this article, the topic of republishing updates in Patch My PC will be explained in detail.
What is Republishing
WSUS Updates
Republishing an update means the selected update(s) will be...
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