About Patch My PC
We exist to improve lives, through customer-obsessed innovation.
How It Started
Founded in 2011, we’re a team of 125 dedicated to keeping you more secure online and making application management easy. Our company started with our free home updater and grew into Enterprise products. We prioritize your experience and aim to empower you with the tools you need.
Our commitment to excellence and customer satisfaction sets us apart. But don’t just take our word for it — see what our customers have to say on Gartner and G2.
Our Purpose: Improving Lives
We work hard to make products that deeply help our 8,250 customers stay more secure and improve their quality of life.
We also strive to create a great workplace where team members look forward to coming to work and can grow and support each other in life and at work.
Getting those first two areas right allows us to give back time and resources to our communities.
We are here to make a positive difference in the lives of our customers, team, and communities with everything we do.
Our Values: What We Expect of Ourselves
Seeking feedback while remaining grounded in our commitment to improve.
Taking ownership and prioritizing authenticity and integrity in all we do.
Delivering positive, memorable moments that exceed expectations.
Striving to be our best by continuously honing our skills and upholding our values.
Supporting each other and our communities by generously giving time and resources.
Demonstrating compassion, understanding, and respect for all those we serve.
Embracing a growth mindset to innovate in our journey of improving lives.
What Customers Say About our products
We commit to these values across all operations. If we ever fall short, your feedback is invaluable. Feel free to arrange a We Missed the Mark call with our founder to help us improve and prevent future issues.
Customer-Approved Excellence
Meet Our Team
Improving Lives, One Milestone at a Time
Patch My PC began as my weekend project to keep family, friends and consumers safe by auto-updating their apps. The free Home Updater is still running today, quietly helping millions of people stay secure without lifting a finger.
We shipped our third-party update catalog for Microsoft Configuration Manager so IT teams could keep business software current without the busywork. Marie Chalfant joined as co-founder, turning a hobby into a company focused on safer workplaces.
With about 300 customers and one million devices, Marie and I quit our day jobs to focus on Patch My PC full time. Bootstrapped and self-funded after four years of sustainable, low-expense growth, we iterated faster and began planning to add our first team members.
In May 2018, we launched Patch My PC Publisher at MMS MOA, removing the Microsoft Updates Publisher dependency. In early 2019, we added base-app creation support in ConfigMgr. The full automation freed admins from manual packaging and saved hours every week. We topped 1,000 customers, opened our Castle Rock office, and grew to a five-person team by the end of 2019.
Support for Microsoft Intune arrived, bringing one-click Win32 app packaging and patching. The change slashed manual work for Intune customers and pushed us to 2,220 customers and 8 million devices. We also got intentional about hiring people who share our ethos of building solutions that solve real customer problems, ending the year with 10 team members.
With the team now 12 strong and momentum building, we solidified our core values to preserve the culture that makes Patch My PC special as we kept growing. Later that year industry veteran David James joined after leading ConfigMgr engineering at Microsoft. We wrapped up 2021 with 3,359 customers and more than 12 million devices secured.
We made our first acquisition by welcoming 5 new teammates from Scappman and its founders Wout Vergauwen and Maarten Follaets. Their cloud know-how sped up our roadmap for creating our first SaaS product. We opened an Antwerp office and grew to 4,792 customers and 50 team members across ten countries, giving us stronger footing to serve customers worldwide.
We make our second acquisition welcoming 6 new team members from Apajove and founder John Quirk. This acquistion also added our third office in Penistone, England. Soon after we shipped Advanced Insights, giving ConfigMgr admins clear reporting that surfaces risk and drives action. Customers got clarity of their data in ConfigMgr and patch compliance.
After two years in court, we refused to settle and won when a federal judge tossed Ivanti’s patent lawsuit, shielding the community from broad patent claims that could slow innovation. We also became stewards of PSAppDeployToolkit with creator Dan Cunningham joining our team, expanding the trusted tools our community relies on. We ended 2023 with 6,088 customers and 95 team members.
We launched Patch My PC Cloud, our modern SaaS platform for Intune that delivers updates and applications without any on-prem footprint. The SaaS platform was the number one request on our Ideas Portal and unlocked many exciting features in 2024, including Custom Apps that let customers package their own software with the same ease.
By December we crossed 7,835 customers and 24 million devices. A 125-person team in 15+ countries now offers near-round-the-clock support, keeping customers covered while we stay scrappy and focused on their success.
Early 2025, three seasoned leaders in Finance, GTM, and People Ops joined our leadership team to help us scale with intent. In March nearly 100 team members from 13 countries met in Costa Rica to embrace change and innovation, strengthen connections, and sharpen our focus on creating experiences for customers.