Knowledge Base Articles

Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.

kb category feature image
Knowledge Base
Forticlient VPN Online Installer

Deploy the Forticlient VPN using the online installer option and custom configurations.

Scott McAllister
Knowledge Base
Publisher Preview Channel

Try out new features early by enabling the Publisher Preview Channelperfect for testing in non-prod.

Priscilla Leon
Knowledge Base
Intune Apps vs Intune Updates

Understand the difference between Intune Win32 apps and updatesand when to use each.

Scott McAllister
Knowledge Base
Third Party Software Updates Maximum Runtime in ConfigMgr

Set maximum runtime for third-party software updates in ConfigMgr to prevent timeout and restart issues.

Adam Cook
Knowledge Base
Enable WSUS Client Trace Logging

Enable WSUS trace logging to troubleshoot deeper client sync issues and publishing errors.

Trace
Cody Mathis
Knowledge Base
Apache Log4j Vulnerability CVE-2021-44228

Understand the Log4j CVE-2021-44228 vulnerability and how to patch vulnerable apps with Patch My PC.

Apache Log4j
Jake Shackelford
Knowledge Base
An error occurred while extracting the certificate from WSUS: Access is denied

Resolve cert extraction errors during publishing by checking WSUS and file permissions.

Failed to Extract the Certificate
Andrew Jimenez
Knowledge Base
How to Rollback or Uninstall Third-Party Updates in Intune

The process to uninstall or rollback a third-party update in Intune is covered in this guide.

Priscilla Leon
Knowledge Base
The Simple Guide to WSUS Maintenance and Optimization in ConfigMgr

Keep WSUS healthy with this simple guideclean up, optimize, and prevent common performance issues.

Optimization
Justin Chalfant
Knowledge Base
Failed to create temp file with GetTempFileName() at temp location . error 80

Resolve ConfigMgr failing to download software updates into a Deployment Package with error code 0x80070050 or 80.

Adam Cook