Knowledge Base Articles
Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.
Knowledge Base
Manage Conflicting Processes when Updating Third-Party Applications
When updating third-party applications, there may be cases where you need to close an application that is currently open by an end-user. This guide will explain the option “Notify the user to...
Knowledge Base
Failed to download content id
Error 0X87D20417, 0x80070005, or 5, generally occurs when attempting to download software updates (whether third party updates or Microsoft updates) into a deployment package. When...
Knowledge Base
Managing Enrollment Status Pages in Microsoft Intune
In this article, we will discuss how Patch My PC can manage the Intune Win32 applications which are associated with Enrollment Status Pages.
Note: This feature will require your Azure App...
Knowledge Base
How Products are Handled at End-Of-Life (EOL) or Become Incompatible
We remove products from our supported products list for a few reasons. The primary reasons for products being removed from our catalog are:
The product is End-of-Life (EOL) by the...
Knowledge Base
Could not find a part of the path ‘C:Program FilesUpdate ServicesSchemabaseapplicabilityrules.xsd’
The error message An error occurred while parsing XML node of the catalog: Could not find a part of the path ‘C:\Program Files\Update...
Knowledge Base
Third-Party Updates Fail with Error 0x80246002 in ConfigMgr (SCCM)
Error 0x80246002 occurs when installing updates on a client in Configuration Manager (SCCM) when there is a hash validation issue. This article will review why 0x80246002 may happen...
Knowledge Base
System Error 1612 – The installation source for this product is not available.
When uninstalling, repair or attempting to patch a product you may receive an error with an exit code of 1603, 1612, or 0x8024002D (-2145124307), or 0X80240022 (-2145124318).
The message...
Knowledge Base
How to Rollback or Uninstall Third-Party Software Updates in ConfigMgr
This article describes how to rollback/uninstall a third-party software update in Configuration Manager (ConfigMgr). We get asked: how do I rollback a third-party update if there are issues in my...
Knowledge Base
Troubleshooting Clients with Unknown Update State in Configuration Manager (SCCM)
We have seen an increase of cases where update states may show as Unknown for a large number of devices. Customers facing this issue will generally see third-party updates not applying when the...
Knowledge Base
Intune Win32 Application Failed to install: Powershell script is failed to execute
Intune applications created by Patch My PC may give the error Failed to install in some scenarios if the code-signing certificate used to sign the PowerShell detection method script isn’t...
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