Knowledge Base Articles
Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.
Knowledge Base
Updates or Applications Stuck at Preparing to download or fail with error 0x87D00669 or 0x87D00607
This guide covers common reasons clients fail to download updates with the errors “Preparing to download“, “0x87D00669“, or “0x87D00607” within Configuration...
Knowledge Base
Upgrading an Outdated Microsoft Teams Webhook
When running an outdated Microsoft Teams webhook, you will receive the alert Important: Your connector is running on old configuration. Navigate to connector configuration window to update to new...
Knowledge Base
Manage Conflicting Processes when Updating Third-Party Applications
When updating third-party applications, there may be cases where you need to close an application that is currently open by an end-user. This guide will explain the option “Notify the user to...
Knowledge Base
Failed to download content id
Error 0X87D20417, 0x80070005, or 5, generally occurs when attempting to download software updates (whether third party updates or Microsoft updates) into a deployment package. When...
Knowledge Base
Managing Enrollment Status Pages in Microsoft Intune
In this article, we will discuss how Patch My PC can manage the Intune Win32 applications which are associated with Enrollment Status Pages.
Note: This feature will require your Azure App...
Knowledge Base
How Products are Handled at End-Of-Life (EOL) or Become Incompatible
We remove products from our supported products list for a few reasons. The primary reasons for products being removed from our catalog are:
The product is End-of-Life (EOL) by the...
Knowledge Base
Could not find a part of the path ‘C:Program FilesUpdate ServicesSchemabaseapplicabilityrules.xsd’
The error message An error occurred while parsing XML node of the catalog: Could not find a part of the path ‘C:\Program Files\Update...
Knowledge Base
Third-Party Updates Fail with Error 0x80246002 in ConfigMgr (SCCM)
Error 0x80246002 occurs when installing updates on a client in Configuration Manager (SCCM) when there is a hash validation issue. This article will review why 0x80246002 may happen...
Knowledge Base
System Error 1612 – The installation source for this product is not available.
When uninstalling, repair or attempting to patch a product you may receive an error with an exit code of 1603, 1612, or 0x8024002D (-2145124307), or 0X80240022 (-2145124318).
The message...
Knowledge Base
How to Rollback or Uninstall Third-Party Software Updates in ConfigMgr
This article describes how to rollback/uninstall a third-party software update in Configuration Manager (ConfigMgr). We get asked: how do I rollback a third-party update if there are issues in my...
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