We do work with Managed Service Providers (MSPs) to help you use our product for your customers. You view more information regarding our MSP License and submit an interest request here.

When a reseller purchases on behalf of another company (the end-user), we will require at least one direct contact for the end-users company before sending the reseller the license details.

The end-user contact(s) will be opted out of billing emails, but we require an end-user contact for the following reasons:

• For any important status updates related to service uptime or our service-level agreement
• Email notifications that may occur if the customer is experiencing any known service errors
• Expiration notices, the end-user will be included on any email expiration notices in addition to any reseller contacts
• A personalized welcome video that includes the setup process and is unique to the end-user company and contact(s)

Do You Have Reseller Discounts?

We offer reseller discounts adjusted based on the purchase price to help compensate for the time spent purchasing on behalf of your customer.

How Do I Become a Reseller?

All you need to do is request a quote and purchase on behalf of your client (a contract is not required).

On the quote request form, choose “Yes, I’m purchasing for another customer” on the following question:

You will be required to enter the end user’s company name, primary contact name, and primary contact email. We need the end-user contact details for subscription delivery, expiration notifications, and significant service updates.

You will need to ensure you know the number of devices in your client’s environment for the quote for the following question.

Payment Terms?

We use Net 30 terms for any invoices unless otherwise agreed upon before receiving a purchase order.

When purchasing for a client as a reseller, you will need to enter primary end-users information when requesting a reseller quote.

The license details for the catalog subscription will be sent directly to the reseller, to send to their customer. Our licenses are assigned to the end user, but live under the reseller in our system for billing purposes.

If your organization is sales tax-exempt (USA) and you wish to purchase and not pay sales tax, we will need a copy of your organization’s sales tax-exempt document for your state.

We require all reseller organizations to provide a document stating that the organization is authorized to resale software in your state.

All resellers not providing these documents will be subject to sales tax where applicable.