Knowledge Base Articles

Get expert insights, how-to guides, product updates, and best practices for streamlining patch management, improving endpoint security, and optimizing IT operations.

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Knowledge Base
Collecting Log Files to Send to Support for ConfigMgr and Intune

Email alerts not working? Here’s how to troubleshoot SMTP issues when configuring Patch My PC notifications.

Logs Support
Cory Mathis
Knowledge Base
Advanced Configurations Using Registry Values for Publisher

Unlock advanced control by configuring Patch My PC Publisher through registry values. Here’swhat you can customize.

Cory Mathis
Knowledge Base
Patch My PC Publisher Now Writes to the Windows Event Log

Track activity easierPatch My PC Publisher now logs key events in Windows Event Viewer for better visibility and troubleshooting.

Cory Mathis
Knowledge Base
How to use the ConfigMgr Application Manager to Delete Applications Created by Patch My PC

Delete outdated Patch My PC applications using the ConfigMgr Application Manager to reclaim space.

Knowledge Base
Automatically Enable Products Based on SCCM Inventory Scans

Speed up setup by auto-enabling third-party products based on SCCM inventory data. Learn how.

Inventory Supported Products
Cory Mathis
Knowledge Base
Troubleshooting Why Third-Party Updates Don’t Show in SCCM

Missing third-party updates in SCCM? Diagnose sync, deployment, and SUP issues with this step-by-step checklist.

Cory Mathis
Knowledge Base
Minimum Permissions Required for Publisher to Scan SCCM Database

Assign the right SCCM permissions for Patch My PC to scan and sync without error.

Failed to Connect Permissions
Patch My PC Team
Knowledge Base
Remote WSUS connection is not HTTPS. This prevents software update point from getting the signing certificate for third-party updates.

Switch WSUS to HTTPS so the software update point can retrieve the code-signing cert and deliver third-party patches securely.

Cory Mathis
Knowledge Base
Publishing operation failed, too many locally published categories.

Hitting publishing limits in SCCM? Learn how to clean up excess content and keep operations running.

Failed to Sign Package Proxy Timestamp
Cory Mathis
Knowledge Base
How to Disable Timestamping for Patch My PC Update Publishing

Need to disable timestamping? Follow these steps to troubleshoot signing issues for custom update scenarios.

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Cory Mathis