If you choose not to migrate to Patch My PC and still have an active Scappman subscription on January 30, 2026, your subscription will automatically conclude and you’ll be refunded for the remaining time.
Archives
Is there a customer and/or partner portal available
There is a customer portal availablIs there a customer or partner portal?
Yes! Customers can access our dedicated portal to manage their licenses, and MSPs have a separate portal to oversee subscriptions across all their clients. Resellers, please note that a specialized portal is not yet available—but it’s planned for release in 2026.
Will I have downtime during the transition?
No. You can continue using Scappman until your PMPC tenant is fully configured and tested, then switch over at a time that suits you.
My current subscription cost is less than the minimum cost at Patch My PC
At Patch My PC, the minimum annual license fee for direct customers is $3,500. While customers with smaller device counts may pay a higher per-device rate, we believe this price fairly reflects the value of our support and the automation of thousands of applications. We also have an MSP model, so if you’re currently connected to an MSP, this minimum is not applicable to you.
If you’d like to calculate your return on investment—or need a tool to demonstrate the value of this subscription to your management—try our ROI calculator.
If price is still a barrier, please contact one of our MSP partners. They can tailor a monthly plan with a lower minimum commitment.
I’m a customer with a monthly Scappman subscription, can I keep using a monthly subscription when I move to PMPC?
Unfortunately not. Customers can only purchase annual subscriptions at Patch My PC. If you require a monthly subscription, please contact one of our MSP partners.
I’m using Azure consumption as a payment method. Will I be able to use this payment method with Patch My PC
Azure consumption is not available at Patch My PC as a payment method.
Which non-technical steps are required to migrate?
Patch My PC is a different legal entity and therefore it requires a new contract or the acceptance of our terms and conditions. You can accept these terms and conditions when starting a trial on https://portal.patchmypc.com.
If you require a contract, please inform your account manager or [email protected].
Will I be able to use PSADT commands in Patch My PC Cloud?
Yes, we’re adding support for PSADT commands in Pre, post and uninstall scripts. This feature will be available in September 2025.
I want to migrate, but I still have an active subscription. Can I get a refund?
Starting September 1, we’ll create a snapshot of all Scappman subscriptions and we’ll begin sending out Patch My PC license keys to make your migration as smooth as possible. This process will be finished by October 1.
- For annual Scappman customers (direct or connected trough reseller): Your remaining subscription time (starting from September 1) will be tripled and converted into a Patch My PC Enterprise Premium license. Not applicable for customers connected
Example: If you have 30 days left in your subscription after Septmeber 1, you’ll receive a 90-day Patch My PC license. - For MSPs: You’ll receive a 6-month MSP Plus key to kick off your journey with Patch My PC Cloud to manage your customers.
For MSP’s managing customers with active annual Scappman licenses, those customers will be refunded for their remaining subscription time once you confirm all customers have migrated to Patch My PC by emailing to [email protected]. - For monthly Scappman customers (direct or connected trough reseller): You can start fresh with the 30-day free trial of Patch My PC Cloud.
Please note: If you choose not to use this offer and still have an active Scappman subscription on January 30, 2026, your subscription will automatically conclude and you’ll be refunded for the remaining time.
When will my Scappman subscription expire?
As of January 31, 2026, all active Scappman subscriptions will automatically conclude. After 30th of November, 2025, you will no longer be able to create new subscriptions or renew existing ones.