SYMPTOMS

I am trying to add a new Entra ID Security Group to the Patch My PC (PMPC) Cloud portal, but after clicking the Add Group button on the Users page, the Add Group button is greyed out on the Available Groups page.

"Add Group" button unavailable
“Add Group” button unavailable

CAUSE

This can occur if:

  • You have not selected the checkbox beside at least one group.
  • If the number of groups you have selected would take you over the current limit of being allowed to add a total of ten Entra ID Security Groups to your PMPC Cloud company.

RESOLUTION

To resolve this issue, ensure you:

  • Select at least one group.
  • Haven’t selected a total of groups that would take you over the current ten-group limit. You may need to rethink how you structure your group membership in Entra ID.