To accept a user’s access request in Patch My PC (PMPC) Cloud:

  1. Click the green tick in the Action column.

    Clicking the green tick in the "Action" column
  2. On the Which role would you like to assign to “<user_name>” dialog box, select the relevant role to assign this user, then click Confirm.

    "Which role would you like to assign to" dialog box

**Tip**

Hover over the “**i**” beside each role to see more information, or see [User Roles](../cloud-user-roles-reference.md) for more information.

The portal auto-refreshes and switches to the Active tab to show the user has been added. At the same time, the User approved notification is shown.

Portal auto-refreshing, switching to the "Active" tab and showing to show the user has been added, plus the "User approved" notification is shown.

The user will receive an email from the [email protected] mailbox with the subject Access Granted “<company_name>”.

**Note**

See [Example Access Approved Email](../../../cloud-reference/cloud-email-reference/example-cloud-access-approved-email.md) for an example of the email.