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Messages - Melissa (Patch My PC)

#1
Hi! In the steps I detailed above 1-3 would be completed in the Cloud portal and the remaining steps would be done on the Publisher side. The cloud portal does not have the option to add files/folders at this time, so that would have to be done in the Publisher once the Custom App has been created in the Cloud Portal.

It might be that your Publisher hasn't been connected to the Cloud Portal? If not, you won't see the custom apps you have created show up on the Publisher side. We have an article with the steps on how to connect: https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps/integrate-publisher

If you do have access to the Publisher, and a PSADT that already works, I do think it might be worth looking into using our custom apps feature. Feel free to reach out directly to us and create a support ticket, and we can go over in more detail or get a call setup to review. https://patchmypc.com/technical-support

Looking forward to hearing from you!
#2
Hi,

Thanks for reaching out to us! If you are using the Publisher, you should be able to use your PSADT for Kofax Power PDF Advanced and create a Custom Application. PSADT will include multiple files, so you will have to use the Publisher to add them after creating the Custom Application. If you are Cloud Only and not using the Publisher, there currently isn't an option to add additional files to a Custom App. You can then use our Manage Conflicting Processes option to handle prompting to close the application. In case you want to go with this option, here is the steps to setup a Custom App leveraging PSADT:


Let us know if that works for you & if you have any additional questions!  :)