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Messages - Chris@PatchMyPC

#1
Quote from: Khen8 on July 18, 2024, 08:20:34 AM1password:
QuoteOur initial suspicion is that 1Password is not being terminated prior to updating and we've been asking affected users to try automatically closing 1Password prior to deploying updates, however one affected user has reported that this did not help.



Hey Kent, I sent you an email regarding this.
But this is likely the answer:
https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications

Keep us posted.
#2
Hello jjurgens!
We are adding the new update to our catalog.
Also, we are improving our internal detection for this application.
Thanks for bringing this to our attention.
#3
Sadly no new updates on this one yet.

The error is due to Tableau blocking downloads without certain headers. We have this documented on our known issues page now at:- https://patchmypc.com/known-issues-and-considerations-when-using-patch-my-pc#topic5. We think they implemented restrictions to stop software automation solutions from downloading binaries. When you invoke the download manually from a browser, it supplies a different header type in the request.
#4
That's correct.
They made the change about a month ago. We've reached out to the vendor to see if we can work something out for our downloads, but we haven't seen any progress on that front just yet.
#5
Hello mdigrego!

Unfortunately, the vendor has altered the download process.
We've noticed a slight increase in the number of vendors requiring CAPTCHA verification. Tableau is one of them.

From our known issues page (https://patchmypc.com/known-issues-and-considerations-when-using-patch-my-pc)
Tableau is blocking downloads from scripts and automated solutions. Utilize the Local Content Repository to publish Tableau products.

Ensure you enable the following option in the Advanced tab of the Publisher: "Check the local content repository repository for content files before attempting to download content files from the Internet."
#6
We have seen some customers geo-blocking different countries on the firewall. This is a common occurrence for this specific software. I'd check with your network team.
Depending on which mirror you hit https://www.videolan.org/videolan/mirrors.html, it may be blocked.


You could use the local content repository if you need to get it updated ASAP.
https://patchmypc.com/local-content-repository-for-licensed-applications-that-require-manual-download

Hope this helps.
#7
Hi JC-WH,

Yes, those are the steps I'd start with.
You already have all the groundwork for getting the PMPC updates into ConfigMgr.
It would just be a matter of modifying your ADRs to account for Title = Adobe and Vendor = "Patch My PC"

Let us know how things go.
#8
Hi MPangersis,
Would you be able to forward some of the failure logs over to [email protected]?
We can look through some of them to see what's going on, then reply back here.

Cheers.