Messages

Hello
Please submit a case here and include the following logs to help troubleshoot: https://patchmypc.com/technical-support

https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs
Also could you run this on one of your devices and share the results: https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Export-PMPCInstalledSoftware.ps1

Hey Wolfy
  You can use the Intune Application Manager to see all of your published PMPC Apps/Updates then check for assignments. https://patchmypc.com/intune-application-manager-utility  Feel free to schedule a review call with one us to go over this in more detail with you so you can show your clients.  https://patchmypc.com/environment-review-call

Hello Jared
  It is because of the download format.  You will need to extract the .zip file for the publisher to see the content.

Hi DJ
  I checked with our App Team, The cleanzoom.exe is a standalone app(portable app), so it doesnt really get installed per se. This is why it isnt a supported application. The detection methods wont work in our publisher, you could try to repackage it as an MSI then run as a custom app then deploy that way.  The other option you could try our uninstall powershell script, https://github.com/PatchMyPCTeam/Community-Scripts/tree/main/Uninstall

Hello
 Jake gave you a very good suggestion and a article about ESP:https://learn.microsoft.com/en-us/mem/intune/enrollment/windows-enrollment-status
That is really all we can suggest at this time, we try to keep this forum open for support issues with the supported products not publishing into the different environments. Reddit does have a number of posts around this: https://www.reddit.com/r/Intune/comments/1aexbbg/autopilot_esp_timeouts_at_device_setup/

Hi Sundi
 The delay is what is holding it back, If you selective sync or regular sync it still going to honor the global delay setting.  You may need to revisit not using the delay and using the updates to do the upgrades and apps for net new installs.  Tends to allow you the flexibility for ad hoc testing of apps.

Hello  I have verified that the newest version will be released in todays catalog update.

Hello Fau5tarp
  You dont have to unselect, right click the version of putty in the publisher and 3rd from the bottom is "republish during next sync schedule" then manually sync your publisher. Make sure to check to see if you SUP is done syncing, it goes to WSUS first and then to CM. You can also see if the "Republished" update is showing in WSUS by looking at the published Updates wizard: https://patchmypc.com/modify-published-third-party-updates-wizard.  If you continue to have issue then please submit a support case from https://patchmypc.com/technical-support and include the following logs: https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#publishing-service-logs.  You can also gather them by clicking on the collect logs button in the bottom right of the publisher.

SH
The easier thing may just be to have a machine group for your pilot(test) of 6.2.2, exclude it from the 5.2.9 assignment.  Then have the 6.2.2 required to your test group, that way you are managing the devices by taking them in and out of the group instead of potentially breaking assignment by adding complexity.

Hi CMB
  Thanks for the question. Not at this moment but we are working to have something along these lines sometime this year, no ETA as of yet.

Hello There, We will need collect some information.  Please submit a support case from:https://patchmypc.com/technical-support

I also include the following logs from a couple of your devices: https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs

Plus these logs as well from your publisher:
%PatchMyPCInstallDirectory%\PatchMyPC.log
%PatchMyPCInstallDirectory%\PatchMyPC*.lo_
%PatchMyPCInstallDirectory%\Settings.xml
%PatchMyPCInstallDirectory%\PatchMyPC-DownloadHistory.csv
%PatchMyPCInstallDirectory%\PatchMyPC-PublishingHistory.csv

You are using the Home Updater, which is the free version.  It is a portable app and runs seamlessly, if you are having issues then it is caused by your OS upgrade.  You will need to repair your .Net Framework installation using this article: https://support.microsoft.com/en-us/topic/microsoft-net-framework-repair-tool-is-available-942a01e3-5b8b-7abb-c166-c34a2f4b612a

Hi Synalis
The scriptrunner.exe will need to be excluded or patch my pc applications will not work.  There are some processes that it has to launch in the user context for notification, which may be what is triggering the alert.

Hi DKL
  We are aware of the newer version release but the release notes is all that is available for us at the moment, once the public download URL is available we will publish the updated version.

Yes if you are only manually assigning them and you have the copy assignments turned off.  https://patchmypc.com/intune-application-creation-options#topic2

It might be beneficial to have an environmental review with us to go over this with you https://calendly.com/patch-my-pc-live-demos/patch-my-pc-environment-review-session