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Messages - Wes Mitchel

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16
Hello FGN, you are seeing that error because there is a higher version patch for the product.  The updated version is 9.2 M3 release on Nov 5 2019. https://www.displaylink.com/downloads/windows

17
Hi Jim, did you select to republish the update and also choose to supersede the update then sync the publisher.

18
kawhite,
Are you able to ping timestamp.digicert.com?  You are getting errors: An error occurred while publishing an update to WSUS: Failed to sign package; error was: 2148081670.  Can you verify that you have your cetificate imported?

19
Report Detection Issues Here / Re: PDFSAM Basic
« on: November 04, 2019, 12:04:24 PM »
Hi @bryash
The current version for PDFSAM is 4.0.5.0 as of nov4 definition file.  1603 is a fatal error during your upgrade installation or uninstall/install have you been able to search your msi logs to see what may have caused the failure?

20
Fixed Detection Issues / Re: Microsoft OneDrive does not update
« on: November 04, 2019, 11:53:40 AM »
Hello @bryash Are you speaking of the PatchMyPC Home Updater?  Is the account that you log in with in the Administrative user group?

21
Report Detection Issues Here / Re: Logitech SetPoint
« on: November 04, 2019, 06:54:07 AM »
You should be able to go to this link and verify that 6.69.126 is the correct version for both architectures.  https://support.logi.com/hc/en-us/articles/360025141274  Should be the 3rd option in the download for 64bit.


22
Hi Jim, are seeing any error messages from your publishing service report.  This may be similar: https://patchmypc.com/publishing-error-2147954402-2147954429-2147954407

If not, submit a support ticket with us and lets dig into it for you.

23
Hi,
Can you confirm that those updates are still showing in the Modify updates wizard from our publishing tool.  Submit a screenshot if possible.

24
Report Update Detection Issues Here / Re: Cisco Webex Meetings 39.9.2.216
« on: October 30, 2019, 11:21:26 AM »
Yes, please submit logs to https://patchmypc.com/technical-support

25
Report Update Install Issues Here / Re: Webex Teams update failure
« on: October 23, 2019, 06:54:51 AM »
cmaykaqs
Could submit the following logs to https://patchmypc.com/technical-support, we would like to look at this with you as to resolve issue.
%WinDir%\CCM\Logs\AppDiscovery.log
%WinDir%\CCM\Logs\AppEnforce.log
%WinDir%\CCM\Logs\AppIntentEval.log
%WinDir%\CCM\Logs\PatchMyPC-ScriptRunner.log
%WinDir%\CCM\Logs\PatchMyPC-SoftwareDetectionScript.log

26
@Reynard89
Your png's show separate application files that need to update. You can see the separate files within the %program file% location for the specific applications.

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