Google Chrome installation issues

[Schmidtg]

Hello,

we have the issue, that since several Chrome releases, the installation fails with error 1722.

CustomAction DoInstall returned actual error code -2147219438 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (D0:80) [08:50:14:586]: Product: Google Chrome -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action DoInstall, location: C:\WINDOWS\Installer\MSIC529.tmp, command: /silent /install "appguid={8A69D345-D564-463c-AFF1-A69D9E530F96}&appname=Google Chrome&needsAdmin=True"&brand=GCEA&ap=x64-stable"" /installsource enterprisemsi /appargs "appguid={8A69D345-D564-463c-AFF1-A69D9E530F96}&installerdata=%7B%22distribution%22%3A%7B%22msi%22%3Atrue%2C%22system_level%22%3Atrue%2C%22verbose_logging%22%3Atrue%2C%22msi_product_id%22%3A%22DAD8BC15-D41B-3274-B814-BE9B925AA39F%22%2C%22allow_downgrade%22%3Afalse%7D%7D"
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action DoInstall, location: C:\WINDOWS\Installer\MSIC529.tmp, command: /silent /install "appguid={8A69D345-D564-463c-AFF1-A69D9E530F96}&appname=Google Chrome&needsAdmin=True"&brand=GCEA&ap=x64-stable"" /installsource enterprisemsi /appargs "appguid={8A69D345-D564-463c-AFF1-A69D9E530F96}&installerdata=%7B%22distribution%22%3A%7B%22msi%22%3Atrue%2C%22system_level%22%3Atrue%2C%22verbose_logging%22%3Atrue%2C%22msi_product_id%22%3A%22DAD8BC15-D41B-3274-B814-BE9B925AA39F%22%2C%22allow_downgrade%22%3Afalse%7D%7D"

We recreated the application without any pre or post scripts, but the error stays the same.
Do you have any recommendation, what we can do next?

[Ben Whitmore (Patch My PC)]

Hey Gerrit,

Can you send us some logs via the support portal so we can look through them to get the bigger picture and help you? You can upload them here https://patchmypc.com/technical-support

We will need the following please:-

Server
%PatchMyPCInstallDirectory%\PatchMyPC.log
%PatchMyPCInstallDirectory%\PatchMyPC*.lo_
%PatchMyPCInstallDirectory%\Settings.xml

Affected Client
%WinDir%\CCM\Logs\AppDiscovery*.log
%WinDir%\CCM\Logs\AppEnforce*.log
%WinDir%\CCM\Logs\AppIntentEval*.log
%WinDir%\CCM\Logs\CAS*.log
%WinDir%\CCM\Logs\CIAgent.*log
%WinDir%\CCM\Logs\DataTransferService*.log

[Schmidtg]

Thank you, i will do so.