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Patch My PC sometimes takes several minutes to load

Started by coover, November 22, 2022, 12:21:47 PM

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coover

Patch My PC version 4.5.0

I have Patch My PC on 7 separate computers and it works well on 6, but on the 7th, an Acer Nitro 5 AN515-57-59EY,It usually takes minutes to load. I'll click on the application, the computer asks for permission to load it, I click yes and then I wait and wait and wait.

Is this a normal thing as it opens immediately on the other 6 computers. The Acer has an i5-11400H and 8 GB RAM.

coover

Two years later and the problem is back. I no longer have the Acer and now have 9 computers and on 8 of them, Patch starts immediately. On the 9th, my main computer, a Dell Inspiron 3891 with an i5-11400 CPU, 16 GB RAM, and a fast NVMe 500 GB drive with only 72 GB on it. The only Start-up program enabled is "Hop to Desk" and the Task Manager only shows the "Brave" browser running along with the Task Manager. Task Manager also shows the CPU is using only 2%, Memory 35%, Disk 0%, and Network 0% as I type this.

Patch My PC starts about 1 minute after I click on it's shortcut. This is also true when I click on the file, itself. The Patch My PC log shows the following ...

12/3/2024 12:49:13 PM - Patch My PC Started
12/3/2024 12:49:13 PM - Checking connection to patchmypc.com
12/3/2024 12:50:17 PM - Verified connection to patchmypc.com. Status Code: 200

1 minute 4 seconds to start. I do not have this problem with other applications and internet service is usually immediate. My ISP is Spectrum and Speedtest shows the wifi internet speed as 476 Mbps, which is normal for this computer located about 15 feet from the mesh router.

How do I fix this problem?

Omar (Patch My PC)

Hey there, Sorry to hear about this weird issue! :(
We actually released the Home Updater v5.0 recently! It's totally remade and shouldn't have this issue! And if you faced any issues just let us know :)
https://patchmypc.com/home-updater

coover

Thanks, Omar. I have now installed version 5 and it seems to have solved the problem.

Wow ... a whole new application that doesn't even look like the older version. Two small problems ... I thought the installation of v.5 would delete v.4.504 (I think that was the older version). It did not so, since the older version was portable, I simply deleted it and it's shortcut on the Taskbar. 2nd problem ... I like to place application shortcuts on my taskbar and aI like to place them in a particular area. With 37 application shortcuts on the taskbar, many are on the taskbar overflow. I preferred for "Patch" to not be on the overflow taskbar, but Microsoft has not made it possible to move Icons on the overflow taskbar and to place "Patch" where I want it requires deleting all overflow Icons and 1 or 2 on the regular taskbar, and then adding all of the deleted ones back in my preferred order. For now, I'm not going to do that so "Patch" now sits at the right end of the overflow taskbar. But that is not your problem ... it is Microsoft's and my problem.

Again, thanks for the new application. Now I must remove the old "Patch" from each of my computers and install v.5 on them all.