Author Topic: An error occurred while processing an Installable Application: Generic failure Worker  (Read 1182 times)

Offline starmantle

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Every time The Publisher syncs .. it tries to update the Application Installs.. and fails with this generic error message.

This is an example error.. EVERY app that tries to update the command line parameter fails with the generic error. Full log is attached. Ignore the database access errors at the top of the file.. I have resolved that...

An error occurred while processing an Installable Application: Generic failure    Worker   9/4/2019 7:11:33 PM   6 (0x0006)

I looked at a bunch of these .. wondering if it is related to the "Install Behavior" process lists..

Offline Justin Chalfant

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What build of SCCM are you running? Have you confirmed the permissions are configured for application creation? https://patchmypc.com/permissions-required-in-sccm-for-base-installation-packages-from-patch-my-pc

Offline starmantle

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1906 .. no hotfixes.

yes, I have all the minimum permissions.. plus a few additional..

Offline Justin Chalfant

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Could you enable Debug logging and click apply in the General tab, rename the current SMSProvider.log and run a PatchMyPC sync and send the PatchMyPC.log and SMSProvider.log via https://patchmypc.com/scup-catalog-trial. Let's take this offline using that email support form since it may require a remote session.

Offline dinozoff

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same here. Same SCCM build

Offline Justin Chalfant

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Let's do the same process below. That last user was incorrect permissions on the sources share and SCCM.

Could you enable Debug logging and click apply in the General tab, rename the current SMSProvider.log and run a PatchMyPC sync and send the PatchMyPC.log and SMSProvider.log via https://patchmypc.com/technical-support. Let's take this offline using that email support form since it may require a remote session.


same here. Same SCCM build


Offline tjacobs42

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Hi,

did you ever find a solution here?

Code: [Select]
Looking if Commandline needs to be updated... Worker 3/4/2020 4:37:03 PM 6 (0x0006)
Updating the command line argument for Cisco WebEx Teams 3.0.15036.0 (x64) Worker 3/4/2020 4:37:03 PM 6 (0x0006)
/MainFile=WebexTeams.msi.."/MainArg=Allusers=1 REBOOT=ReallySuppress"../SkipProcessList=CiscoCollabHost.exe|CiscoSpark.exe.."/ShortcutFileName=Webex Teams" -> /MainFile=WebexTeams.msi.."/MainArg=Allusers=1 REBOOT=ReallySuppress".."/ShortcutFileName=Webex Teams" Worker 3/4/2020 4:37:03 PM 6 (0x0006)
An error occurred while processing an Installable Application: Generic failure Worker 3/4/2020 4:37:04 PM 6 (0x0006)

BR,
Torsten.

Offline Justin Chalfant

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Could you please send us the full log file using the technical support page? We will have an engineer look at it.