Hello
Please submit a case here and include the following logs to help troubleshoot: https://patchmypc.com/technical-support
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs
Also could you run this on one of your devices and share the results: https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Export-PMPCInstalledSoftware.ps1
Please submit a case here and include the following logs to help troubleshoot: https://patchmypc.com/technical-support
https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#update-troubleshooting-client-logs
Also could you run this on one of your devices and share the results: https://github.com/PatchMyPCTeam/CustomerTroubleshooting/blob/Release/PowerShell/Export-PMPCInstalledSoftware.ps1