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Messages - Ben Whitmore (Patch My PC)

#1
Hi Iraklis,

It is not possible to pause it for longer. We would suggest un-ticking the product if it is not your intention to publish it within 6 months. You can go ahead and check the box for the product when you want to resume patching. Hope that helps
#2
Hi Draintiara,

Im not sure if you are facing an issue. If you are, please do log a ticket with our engineers at https://patchmypc.com/technical-support so we can assist. Have a great day!
#3
Hello Jorge,

Patch My PC will publish apps and updates as Win32 apps in Intune. These can be deployed to Device Groups in the Device Context from Intune. The Intune Management Extension can install apps, targeted to a device, without the user being logged on. To be more specific, we dont have our own agent on client devices managing the app installation - we simple use the Intune agent that is deployed automatically to devices when the are enrolled to Intune.
#4
Hello Iraklis,

We have a right-click feature called "Pause product updates" which will not process specific apps during publishing - effectively freezing the last version that you published.
#6
Hi ZackKiehn,

What rules do you have on the ADR that should be processing Chrome? Does RuleENgine.log show any errors when processing the ADR?

It seems very odd that you got a notification for a Chrome update that old...today. Can you hit the "Collect Logs" button on the General tab in the Publisher and drop the zip file in a support case please at https://patchmypc.com/technical-support
#7
Hello Fanceth,

Its OK to deploy a Software Update Group (SUG) to all workstations for third-party updates. Only the workstations that require the updates in the SUG will install them.

You can, of course, exclude specific logical units from those collections if you know they will never need the third party updates you are deploying.
#8
We have seen a number of these cases since Microsoft released a Kerberos hardening patch in October. Restarting the Patch My PC service normally fixes this. Thanks
#9
Hi PS_Alex,

You can right click a configmgr app/product in our catalog to change the localized description. Does this help?

#10
As we work to resolve the bug to display URLs in alerts/logs, please know you can right click any product in the Publisher UI and select "Show package info" which will also show the download URL. Thanks
#11
Hello sw-deploy

The Publisher will use a specific .net class to connect to the internet in the SYSTEM context. To accurately mimic what the Publisher does, please try to access the URL using the following method:-

   • Download PSExec from http://technet.microsoft.com/en-us/sysinternals/bb897553
   • Extract PSExec
   • Open Command Prompt as Administrator
   • Run the following from the location that you extracted PSExec: .\psexec -s -i "C:\Program Files (x86)\Internet Explorer\iexplore.exe"
   • Attempt to access the URLs again
#12
Hi @Kevin.McCurdy!

Yes please reach out, all previous paths we have followed to a HP Enterprise API have resulted in closed beta pages. Can you ping [email protected]?
#13
Hi Korebreach,

These are just overly verbose telemetry activities. They have no bearing on the functionality of the tooling. I hope that helps?
#14
Hey,

Restoring the PMPC config is easy, we have a guide for that at https://patchmypc.com/backup-and-restore-publisher-settings

You should also consider the code-signing certificate and SUSDB.

If the code-signing certificate private key is marked as exportable, its recommended to move that to your new WSUS server - especially if its a self-signed certificate. If the code-signing certificate is issued from an internal PKI, its not so essential to use-the same one (assuming the code-signing certificate that you use on your new WSUS server to sign updates is also trusted by your clients).

Typically we recommend to use the existing SUSDB if you are doing a site migration. You can install WSUS on your new site server and use the existing DB. You should then also migrate/use the existing WSUS Content folders too. This is a great video on considerations for moving WSUS to a new server https://www.youtube.com/watch?v=bBcJY8_uHCQ - of course, WSUS should be installed be you configure the SUP role as per https://learn.microsoft.com/en-us/mem/configmgr/sum/get-started/install-a-software-update-point

#15
Hello,

Unfortunately, HP pulled their warranty API, see more at https://developers.hp.com/hp-client-management/forum/warranty-api-currently-unavailable

There is no other accurate way to pull inventory data for HP devices. For this reason, we can only pull in warranty data for Dell and Lenovo devices.