FastStone Capture

[ekraus]

I was testing our latest wave of Patch My PC updates which now includes updates for FastStone Capture. I have found that the update applies successfully and is detected as such (The DisplayVersion is updated in the registry and reflected in Add/Remove Programs), however, it does not appear that the binary is updated. Further, when going to Help > About, the application says it is still the previous version.

This appears to occur because when the application is running at the time of update and does not have this problem if the application is not running or is closed first. Since FastStone, by nature, is always running, I was surprised that it was not already on your list of Products that Require Applications be Closed Before Installation found on the Known Issues and Considerations page. I'm pretty good about checking this prior to implementing new updates, so I was surprised that it was absent. Is this something that could be added to this page?

[nithin]

Hey Ekraus,

Thanks for bringing this up. I'll check on it and let you know once it's updated.

Regards,
Nithin

[Andrew Jimenez (Patch My PC)]

We've updated the table today and se the default for that app to "skip" if conflicting processes are running. Thanks for bringing this to our attention!