MS Edge Update

[SeanL]

Hey Everyone,

Last night a new update of Edge was pushed out.  Now our environment is stuck attempting to update.

Was there an issue with last night's update?

Thanks,

[Liviu (Patch My PC)]

Hello Sean,

I have not seen any issues in support related to Edge.

What is the issue you are seeing?
Does the install fail on devices? Or does it break functionality on some devices?
If the installation fails, I would recommend opening a support case, as we will need logs to investigate the issue

[SeanL]

What I see is when trying to launch MS Edge it gives an error that "An update is currently being installed. Please, do not try to start msedge.exe".  PatchMyPCScriptRunner-exe is constantly running in Task Manager.  I"ve tried killing the process and it keeps coming back, even on a machine that has the update the exact same thing is still occuring with the update message and the Scriptrunner back in TaskManager.

[Liviu (Patch My PC)]

Ah, ok.

This issue is caused due to the "Prevent the end-user from opening an application while the application is updating" being enabled in Manage Conflicting Processes



To give you more details.
To prevent the end user from opening the software during the upgrade, we use the Image File Execution Feature.
Before the install, a registry key is set to block the end user from starting the software.
That registry key will be deleted after the installation is successfully completed.
If something goes wrong in between, the process will not get to the end, and the registry key will not be removed.

You will have to remove a registry key from that device to resolve the issue.
You can find more info here

I would recommend unchecking that setting in your "Manage conflicting processes" setting.
Please note that this will only take effect when a future version of the software is packaged.
If you decide to update your configuration and would like the change to apply with the already published version(s), please delete the win32 apps from Intune and package them again using our product.

[SeanL]

That was my initial thought as well, but went into PMPC Settings and "Prevent the end-user from opening an application while the application is updating" is not selected.

[Liviu (Patch My PC)]

If the option was unchecked after the software was packaged in Intune, you will have to delete it from Intune and package it again from the PMPC Publisher.

For any devices that are stuck in that state, deleting the registry documented in the article below should resolve the issue:
https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications#UpdateInProgress