Adobe Acrobat Reader DC Continuous (x64) - Shortcuts Not Deleting

[CODRyan]

We are deploying Adobe Acrobat x64 to our environment that currently has the 32-bit version installed and have the option selected to "Delete desktop shortcut(s) created by this application" but all deployments have a desktop shortcut in C:\Users\Public\Desktop. 

PMPC v2.1.28.0 with ConfigMgr.  I've also duplicated this behavior by manually running PatchMyPC-ScriptRunner.exe on another machine.

[Michael (Patch My PC)]

Hi CODRyan,

Is the issue that during the Replacement of the 32-bit Acrobat to 64-bit Acrobat, the 'C:\Users\Public\Desktop' Icon that is for the 32-bit Acrobat, is left behind?

[CODRyan]

Hi CODRyan,

Is the issue that during the Replacement of the 32-bit Acrobat to 64-bit Acrobat, the 'C:\Users\Public\Desktop' Icon that is for the 32-bit Acrobat, is left behind?

I can confirm that there are no desktop shortcuts present until AFTER the 64-bit Acrobat is installed.

[Michael (Patch My PC)]

I can confirm that there are no desktop shortcuts present until AFTER the 64-bit Acrobat is installed.

Do you mean "there are desktop shortcuts present"? Apologies if I'm misunderstanding this.

I'm testing this in the lab right now to see if the Shortcut is not deleted

[CODRyan]

No, there are no Adobe Acrobat shortcuts before Adobe Acrobat Reader x64 is deployed.  The shortcut appears during the installation and then is not deleted.

[Michael (Patch My PC)]

I was able to repo this in the lab. Issue is that the Adobe installer is creating the icon after we initially delete it during our processes.

But, if you add 'DISABLEDESKTOPSHORTCUT=1' to the command line, the shortcut will not be created by the installer.

You can do this by utilizing the 'Modify Command line' feature.