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Filezilla 3.66.5 Download error

Started by nwcjcd, February 13, 2024, 12:19:46 PM

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nwcjcd

Trying to publish both the 32-bit and 64-bit versions of Filezilla 3.66.5. Almost immediately returns an error saying the updates failed to publish.

Going to the URL in the snippet starts downloading the installer.

Thank you

Here is a snippet from the log:
Download file: 'https://download.filezilla-project.org/client/FileZilla_3.66.5_win32-setup.exe'; failed.   FileDownloader   2/13/2024 1:14:42 PM   7064 (0x1B98)
==================== Exception Detail Start =======================   FileDownloader   2/13/2024 1:14:42 PM   7064 (0x1B98)
Exception type: WebException   FileDownloader   2/13/2024 1:14:42 PM   7064 (0x1B98)
Exception HRESULT: -2146233079   FileDownloader   2/13/2024 1:14:42 PM   7064 (0x1B98)
Exception Message: The remote server returned an error: (403) Forbidden.   FileDownloader   2/13/2024 1:14:42 PM   7064 (0x1B98)
Exception source UpdatesPublisher.BaseServices    FileDownloader   2/13/2024 1:14:42 PM   7064 (0x1B98)
Exception TargetSite Void MoveNext()   FileDownloader   2/13/2024 1:14:42 PM   7064 (0x1B98)
Stack:    at Microsoft.UpdatesPublisher.BaseServices.WebClientWrapper.<DownloadAsync>d__17.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.UpdatesPublisher.BaseServices.FileDownloader.<DownloadFileAsync>d__11.MoveNext()   FileDownloader   2/13/2024 1:14:42 PM   7064 (0x1B98)
===================== Exception Detail End ========================   FileDownloader   2/13/2024 1:14:42 PM   7064 (0x1B98)
Download Content: Failed to download file 'https://download.filezilla-project.org/client/FileZilla_3.66.5_win32-setup.exe';.   NormalPublishItem   2/13/2024 1:14:42 PM   8044 (0x1F6C)
--- Content retrieval has failed for software update 'FileZilla Client 3.66.5 (x86) (UpdateId:'f09e1197-6994-4d27-92e7-aac8ae7fc2a6' Vendor:'Patch My PC' Product:'SCUP Updates')'.   NormalPublishItem   2/13/2024 1:14:42 PM   8044 (0x1F6C)
--- Publish of software update 'FileZilla Client 3.66.5 (x86) (UpdateId:'f09e1197-6994-4d27-92e7-aac8ae7fc2a6' Vendor:'Patch My PC' Product:'SCUP Updates')' has FAILED.   NormalPublishItem   2/13/2024 1:14:42 PM   8044 (0x1F6C)

Jake Shackelford (Patch My PC)

Would you be able to select the collect logs button from the general tab of the Publisher and email [email protected] with the exported zip file?

nwcjcd

I am looking in SCUP and am not seeing a General tab.

Jake Shackelford (Patch My PC)

Apologies are you using the Patch My PC publisher ? That's where the general tab is.

Or are you on the basic tier licensing?

nwcjcd

I believe we are on the basic tier license

Jake Shackelford (Patch My PC)

#5
The default URL does not work via SCUP downloads per our catalog engineers you can replace it with the following URL: https://files03.tchspt.com/down/FileZilla_3.66.5_win32-setup.exe

Additionally, if you'd like I can get you connected with our accounts team and look at getting you a free trial of one of our higher-tier licenses that lets you utilize the Patch My PC Publisher which would let you automate this entire process and offers a whole slew of extra features.

nwcjcd

Thank you, I was able to get FileZilla published with the new URL. Our renewal is coming up and I believe we are looking at going with the license that publishes through SCCM as SCUP is going away. We have not reached out for our renewal pricing at this point.

Jake Shackelford (Patch My PC)

If you'd like we can connect you with your account representative and let you trial it as well :)