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Zoom Rooms 5.15.0 (MSI-x64)

Started by Kenn, June 29, 2023, 01:15:19 AM

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I get the following error in PatchMyPC.log for Zoom Rooms:

Starting HTTP download with no proxy for: https://zoom.us/client/
WebClient reported an error during download: The remote server returned an error: (403) Forbidden.
A web error occurred while downloading the file:  ProtocolError
This error appears to be a known error. Please see our KB article https://patchmypc.com/digest-mismatch-download-filtered for the resolution. [Forbidden] The remote server returned an error: (403) Forbidden.

I checked the URL which suggest it is a firewall or web filter issue. When I try to download from a browser using the URL from PMP I get the same error (Forbidden). But if I browse to the downloads manually on zoom.us on the same SCCM server I can download the file, so I don't think it is related to firewall or web filters. However when browsing to the download the URL is 'https://zoom.us/client/latest/ZoomRooms.exe?archType=x64'; which downloads version
So it seems there is a newer version than the one PMP is trying to download
Could that be the issue?


Raunak Desai (Patch My PC)

Hey Kenn,

Apologies for the delayed response.

Can you please confirm if you are facing the same issue ? If it's resolved, can you please help us with the troubleshooting steps you've followed ?