Mozilla Firefox install issue

[jaschan]

Just had reports of an issue with Firefox not updating/installing, looks like the installer name changed or is getting changed after download and is causing issues with the script installer (see attachment)

[Andrew Jimenez (Patch My PC)]

Hello,

What version of Patch My PC are you using? You can find this in the "About" tab of the Patch My PC Publisher. This was a known issue in a previous release but has been fixed for some time, so I want to rule that bug out. Thanks!

[jaschan]

Hi Andrew, we are running 1.8.8.

Thanks

[Andrew Jimenez (Patch My PC)]

Do you happen to have the delay option set in the Publisher under ConfigMgr Apps -> Options?

[jaschan]

Yes it is set, we delay 3 days.

[Andrew Jimenez (Patch My PC)]

Interesting, let's move this to a support case, I think I'm going to need logs here.

Please open a case at: https://patchmypc.com/technical-support

If you could zip and attach the logs specified here, that would help a ton: https://patchmypc.com/collecting-log-files-for-patch-my-pc-support#publishing-service-app-logs
Thanks!

[jaschan]

Done- thanks Andrew.

[Andrew Jimenez (Patch My PC)]

Thanks! This actually helped us identify a bug! Should be fixed in the next release!