Author Topic: Duplicate applications being created  (Read 145 times)

Offline bachirica

  • Newbie
  • *
  • Posts: 6
    • View Profile
Duplicate applications being created
« on: July 22, 2020, 01:13:44 AM »
Recently we’re noticing that some of the applications that Patch My PC is managing are being created multiple times (with different versions) in our environment. This is causing our existing deployments and TS to install older versions that need to be updated soon after the fact (they’re also published as an update)

Even though we’ve always had the option to update the existing applications instead of creating new ones

Any idea what could be causing this??

Offline Justin Chalfant

  • Patch My PC Support
  • Administrator
  • Hero Member
  • *****
  • Posts: 2073
    • View Profile
    • Patch My PC Support
Re: Duplicate applications being created
« Reply #1 on: July 22, 2020, 05:05:40 AM »
There are a few possible reasons that could cause this. Did you change the root content source path lately? Please use this form to open a case and include the logs we prompt for when you choose the topic: https://patchmypc.com/support

The logs will help us see what's going on.

Offline bachirica

  • Newbie
  • *
  • Posts: 6
    • View Profile
Re: Duplicate applications being created
« Reply #2 on: July 22, 2020, 07:12:16 AM »
Case opened ;)

We only path we've modified in the last 6 months has been the local content repository. The root content source has been the same since we installed the product