Patch my PC has encountered a problem

robwolfe · September 19, 2011, 01:00:50 PM

With version 2.01 and 2.02 I am getting the error Patch My PC has encountered a problem and needs to close. ANy idea what I can do to track this down?
First machine that caused any problem.
Love the program.
Thanks
Robert

Justin Chalfant (Patch My PC) · September 19, 2011, 03:11:31 PM

Can you post a screen shot?

robwolfe · September 19, 2011, 06:48:52 PM

Here is the screen shot.
Robert

Justin Chalfant (Patch My PC) · September 20, 2011, 05:52:03 AM

Most likely a Microsoft .NET issue. Make sure you have Microsoft .net 3.5 SP1 installed if so re-install it.

Justin

robwolfe · September 20, 2011, 09:16:19 AM

You were right on. I uninstalled all net framework versions and then installed version 4. PatchMyPC did not like that version so installed 3.5. While 3.5 did not install properly PatchMyPC is happy.

Used Cleaner to clean out the registry errors after the uninstalls.

Robert

robwolfe · September 20, 2011, 03:45:08 PM

After much playing I managed to have only version 4 on the computer. PatchMyPC does not recognize this version. I have since tried adding 3.5 by no go.

Robert

Justin Chalfant (Patch My PC) · September 20, 2011, 07:16:44 PM

Yeah it most likely won't work if .NET 3.5 is corrupt. Here is a link to .NET 3.5 offline install you could try this http://www.microsoft.com/download/en/details.aspx?id=25150

robwolfe · September 21, 2011, 11:12:45 AM

Thanks but tied it several times and the install always fails. Have used Dr Web Cureit, Avast, Malwarebytes, Spybot, Superatispyware and Emsisoft and found nothing. Ran Sfc /scannow. Gave up and used the .Net cleanup tool and started over. Only version 4 of .Net will install. Apparently enough of 3.5 installs to allow PatchmyPC to work.

robwolfe · September 25, 2011, 08:44:03 AM

Finally got 3.5 to install but now not getting version numbers for common updates.