Author Topic: The just imported catalog doesn't reflect the import  (Read 951 times)

Offline BobS

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The just imported catalog doesn't reflect the import
« on: June 20, 2019, 01:07:41 PM »
This may be a Publisher issue, however I thought I'd start with you since it's your SCUP catalog where I'm seeing this behavior. After the catalog is imported successfully, and the 'refresh' link is clicked, the just imported catalog is still there with the message that the "catalog has been changed since you last imported". I've tried closing and reopening Publisher and restarting the system thinking possibly something was being cached somewhere and this might clear it. No luck with those. Is this a Publisher problem or a catalog issue? I'm running Publisher 6.0.283.0.

Thanks for your help,

Bob

Offline Justin Chalfant

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Re: The just imported catalog doesn't reflect the import
« Reply #1 on: June 20, 2019, 01:33:33 PM »
This would be SCUP related checks. Did you add the catalog using the URL.

This may be a Publisher issue, however I thought I'd start with you since it's your SCUP catalog where I'm seeing this behavior. After the catalog is imported successfully, and the 'refresh' link is clicked, the just imported catalog is still there with the message that the "catalog has been changed since you last imported". I've tried closing and reopening Publisher and restarting the system thinking possibly something was being cached somewhere and this might clear it. No luck with those. Is this a Publisher problem or a catalog issue? I'm running Publisher 6.0.283.0.

Thanks for your help,

Bob

Offline BobS

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Re: The just imported catalog doesn't reflect the import
« Reply #2 on: June 20, 2019, 01:45:57 PM »
The catalog URL has been in place for some time. No changes were made. This issue just started over the last few days.

Bob

Offline Justin Chalfant

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Re: The just imported catalog doesn't reflect the import
« Reply #3 on: June 20, 2019, 01:47:08 PM »
SCUP released a new update a few days ago. It may be a bug. Can you email us the updatespublisher.com

Offline BobS

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Re: The just imported catalog doesn't reflect the import
« Reply #4 on: June 24, 2019, 11:32:24 AM »
Between this morning and this afternoon something was resolved. The import now reflects the import has been completed. I'm guessing something was fixed someplace. Thanks.