Author Topic: Request to add Citrix Files  (Read 262 times)

Offline JoerySassen

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Request to add Citrix Files
« on: February 15, 2019, 02:20:37 AM »
Dear,

We would like to add the Citrix Files to the catalog, as our users are frequently confronted with update messages, which sometimes failes, with the result that our 700 users cannot access their documents.

https://www.citrix.nl/downloads/sharefile/clients-and-plug-ins/citrix-files-for-windows.html

Many thanks!

Joery

Offline Justin Chalfant

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Re: Request to add Citrix Files
« Reply #1 on: February 15, 2019, 04:55:21 AM »
Do you have a previous version we can use for testing?

Offline JoerySassen

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Re: Request to add Citrix Files
« Reply #2 on: February 15, 2019, 06:35:09 AM »
The current version on the website of Citrix Files works fine, but sometimes it happens that Citrix deploys a new version, which does not work in our environment. A few days later they deploy a newer version which solves the problems. But users are getting the 'Hey, there is a new version, do you want to update now' message and then we at IT are overloaded with problems.

It would greatly help if we could deploy 'Citrix Files' via WSUS/PatchMyPC so we can deploy it first to a test-group before rolling it out to all other end-users.

Offline Justin Chalfant

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Re: Request to add Citrix Files
« Reply #3 on: February 15, 2019, 07:10:02 AM »
Do you have an older version of the installer you could send us so we can test the upgrade in our labs?

Offline JoerySassen

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Re: Request to add Citrix Files
« Reply #4 on: February 15, 2019, 08:05:46 AM »
The problem is not in the update process itself, but in the release-version. Sometimes they release a version which does not work properly. Therefore we would like to have the deployment controlled via WSUS. I do have an older version available, but I don't think that is relevant in this case.

But to be clear.. the version which is now available on the Citrix website works fine.

Offline Justin Chalfant

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Re: Request to add Citrix Files
« Reply #5 on: February 15, 2019, 09:41:27 AM »
The problem is not in the update process itself, but in the release-version. Sometimes they release a version which does not work properly. Therefore we would like to have the deployment controlled via WSUS. I do have an older version available, but I don't think that is relevant in this case.

But to be clear.. the version which is now available on the Citrix website works fine.

Hey,

In order for us to create an update for the latest version of Citrix Files 4.5.30.0, we would need to install an older version of the product in our lab to test the upgrade and detection logic for the new/current version of the product (4.5.30.0). I don't see an option on the Citrix Website to download previous versions. If we don't get a previous build, we will need to wait until the next version is released then we can use version 4.5.30.0 to test the upgrade to the new version.

Offline JoerySassen

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Re: Request to add Citrix Files
« Reply #6 on: February 18, 2019, 05:39:28 AM »
Hi Justin,

Sorry, now understand the need for an older version.
I noticed that today we receive messages that version 4.5.31.0 is online on the Citrix website.

I have several previous versions available:
https://www.joertje.nl/citrix/CitrixFilesForWindows-v4.3.109.0.exe
https://www.joertje.nl/citrix/CitrixFilesForWindows-v4.4.45.0.exe
https://www.joertje.nl/citrix/CitrixFilesForWindows-v4.4.48.0.exe
https://www.joertje.nl/citrix/CitrixFilesForWindows-v4.5.26.0.exe
https://www.joertje.nl/citrix/CitrixFilesForWindows-v4.5.31.0.exe  (Latest version)

Hope this helps,

Many thanks!

Offline Admin - Omar

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Re: Request to add Citrix Files
« Reply #7 on: February 19, 2019, 01:35:15 PM »
It has been added in today's catalog update :)

Offline JoerySassen

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Re: Request to add Citrix Files
« Reply #8 on: February 22, 2019, 07:36:34 AM »
Hi Omar,

That is fantastic news! I directly checked our WSUS and it appeared without any issues!

Many many thanks to all of you,

Joery

Offline Admin - Omar

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Re: Request to add Citrix Files
« Reply #9 on: February 24, 2019, 03:50:19 AM »
Anytime :)