• Welcome to Support Forum: Get Support for Patch My PC Products and Services.
 

Microsoft OneDrive does not update

Started by amateur, January 14, 2019, 09:56:07 AM

Previous topic - Next topic

amateur

When I launch Patch My PC, the list of apps includes Microsoft OneDrive  -  18.222.1104.0007 in red which indicates that it is out-of-date.  When I activate the update, I get:

Patch My PC 4.1.0.2 | Definitions: 14-Jan-2019 | 1/14/2019 10:36:26 AM

Downloading OneDrive 18.240.1202.0004 (27.33 MB)
OneDrive 18.240.1202.0004 Downloaded Successfully
Installing OneDrive 18.240.1202.0004 Silently
Install Complete Exit Code -2147219813


BUT, when I do a rescan,  Microsoft OneDrive  -  18.222.1104.0007 appears in red, that is, out-of-date AGAIN!

So..either the update to 18.240.1202.0004 is NOT really happening...despite the indicate of complete...or Patch my PC is not detecting the existence of OneDrive 18.240.1202.0004


Justin Chalfant (Patch My PC)

It looks like the install is failing. Can you try to manually download and update to the latest OneDrive?

amateur

Unable to open the OneDrive app for updating.   When I use Windows 10 and search for OneDrive, I get One Drive showing as a Desktop app.  BUT, when I click to open, the window that appears is File Explorer...which has no way to see a version number or to launch update.

amateur

A File Explorer search of the entire C: drive revealed only one file named OneDrive.exe.  A right-click to examine Properties revealed that OneDrive.exe was already updated to 18.240.1202.0004 (see attachment).

So...the problem seems to definitely be detection:  why does the scan detect the old version 18.222.1104.0007?

Additionally, the folder containing onedrive.exe also contained 5 subfolders labeled 18.240.1202.0004, 18.240.1202.0004_1, 18.240.1202.0004_2, 18.240.1202.0004_3, 18.240.1202.0004_4.   Looks the download succeeded each time but was not deleted for some reason.

amateur

When I logged in as a SysAdmin user, the update worked successfully!!!   Bizarre why providing SysAdmin password was not successful.

bryash

I had the same problem but worse.  Patchmypc reported I had an out of date version but the version it reported was older than the installed version!! (I didn't realise it until afterwards when it had allegedly updated) but on re-running the scan reported I still had the same version installed which was of course outdated.  As another poster has indicated I ran the updates as a local user with Admin consent, not as an admin user (have not tried that).

Wes Mitchell

Hello @bryash Are you speaking of the PatchMyPC Home Updater?  Is the account that you log in with in the Administrative user group?

Omar (Patch My PC)

This is fixed now in Patch My PC 4.1.0.4