Author Topic: VLC 3.0.4 download failure  (Read 1787 times)

Offline JCB

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VLC 3.0.4 download failure
« on: November 15, 2018, 08:52:59 AM »
Hi,

<Sorry - I just posted this in Home PatchMyPC version forum by mistake, but actually we're using site license for the school - so I'm posting here instead>

I've just set up PatchMyPC in the last few weeks. All apps seem to work ok except VLC.
Current version is 3.0.4 but it just fails in the logs as it can't see the file to download. Same issue for 32 and 64-bit versions.

I see a post relating to VLC 3.0.4 from back in August (  https://patchmypc.com/forum/index.php?topic=2201.0  ), but that doesn't match with the location in my PmPC logs. This download appears to have been failing for a few weeks now.


Here's a snip from my log file, which also shows a successful download of a new GIMP version.
Checking license validity...   LicenseChecker   11/11/2018 19:00:03   6 (0x0006)
The subscription is active   LicenseChecker   11/11/2018 19:00:04   19 (0x0013)
Found catalog subscription for catalog URL provided   LicenseChecker   11/11/2018 19:00:05   36 (0x0024)
Starting download for:   Downloader   11/11/2018 19:00:05   6 (0x0006)
Finished downloading file. Average Speed : 48.46 KB/s (602 KB)   Downloader   11/11/2018 19:00:17   6 (0x0006)
Checking if catalog file is signed by Patch My PC   Security   11/11/2018 19:00:17   6 (0x0006)
Catalog file is signed by Patch My PC   Worker   11/11/2018 19:00:17   6 (0x0006)
Number of updates found in catalog is: 721   Worker   11/11/2018 19:00:48   6 (0x0006)
The number of active updates meeting product criteria is:  21   Worker   11/11/2018 19:00:48   6 (0x0006)
The number of expired updates meeting product criteria is:  24   Worker   11/11/2018 19:00:48   6 (0x0006)
Total number of updates meeting product criteria is:  45   Worker   11/11/2018 19:00:48   6 (0x0006)
Starting download for: https://download.gimp.org/mirror/pub/gimp/v2.10/windows/gimp-2.10.8-setup.exe   Downloader   11/11/2018 19:01:54   6 (0x0006)
Finished downloading file. Average Speed : 2.84 MB/s (190 MB)   Downloader   11/11/2018 19:03:00   6 (0x0006)
Successfully downloaded the update   Worker   11/11/2018 19:03:00   6 (0x0006)
Digest of downloaded update dS43N3jWrCjaeYd8O2lGJxpM/UI= matches the digest from the catalog dS43N3jWrCjaeYd8O2lGJxpM/UI=   Worker   11/11/2018 19:03:02   6 (0x0006)
Calling WSUS API to publish an update to WSUS this can take a few minutes for large updates   Worker   11/11/2018 19:03:02   6 (0x0006)
The following update has been published with full-content: GIMP 2.10.8   Worker   11/11/2018 19:07:02   6 (0x0006)
Starting download for: https://get.videolan.org/vlc/3.0.4/win64/vlc-3.0.4-win64.exe   Downloader   11/11/2018 19:07:02   6 (0x0006)
An error occurred while downloading the update: The underlying connection was closed: An unexpected error occurred on a send.   Worker   11/11/2018 19:07:02   6 (0x0006)
Starting download for: https://get.videolan.org/vlc/3.0.4/win32/vlc-3.0.4-win32.exe   Downloader   11/11/2018 19:07:03   6 (0x0006)
An error occurred while downloading the update: The underlying connection was closed: An unexpected error occurred on a send.   Worker   11/11/2018 19:07:03   6 (0x0006)
*** Report :       
A total of 1 update(s) were published, 0 update(s) were revised and 1 update(s) expired   
*** Success:   
****** Published:   
GIMP 2.10.8 was published with full content   
No update was revised.   
****** Expired:   
GIMP 2.10.6 was expired   
*** Failed :   
VLC Media Player 3.0.4 (x64) has failed to be published with full content : DownloadFailed   
VLC Media Player 3.0.4 (x86) has failed to be published with full content : DownloadFailed   
   
Catalog subscription is licensed to ME! and the expiration date is 15/10/2019 (337 days left)   
*** End of report   Worker   11/11/2018 19:07:03   6 (0x0006)

Creating empty SELF.SYN file into D:\Program Files\Microsoft Configuration Manager\inboxes\wsyncmgr.box   ConfigMgrSUPSyncLauncher   11/11/2018 19:07:08   6 (0x0006)
SELF.SYN file successfully created D:\Program Files\Microsoft Configuration Manager\inboxes\wsyncmgr.box   ConfigMgrSUPSyncLauncher   11/11/2018 19:07:08   6 (0x0006)
Next run date is: 12/11/2018 19:00:00   Worker   11/11/2018 19:07:08   6 (0x0006)
Starting download for: https://patchmypc.com/scupcatalog/downloads/publishingservice/latestversion.xml   Downloader   11/11/2018 19:07:08   6 (0x0006)
Finished downloading file. Average Speed : 194.88 B/s (100 B)   Downloader   11/11/2018 19:07:09   6 (0x0006)
The current version is: 1.1.4.0   SelfUpdater   11/11/2018 19:07:09   6 (0x0006)
The latest version is: 1.1.4.0   SelfUpdater   11/11/2018 19:07:09   6 (0x0006)
Initializing settings from file: D:\Program Files\Patch My PC\Patch My PC Publishing Service\settings.xml   Settings   12/11/2018 19:00:02   6 (0x0006)


Just to add, the links appear to be correct - Throw them into a browser and they do go to the download page, but the download doesn't start for a few seconds after the page is loaded. Perhaps PmPC is timing out the download too quick?

Thanks very much!
« Last Edit: March 28, 2020, 10:29:58 PM by Justin Chalfant »

Offline Justin Chalfant

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Re: VLC 3.0.4 download failure
« Reply #1 on: November 15, 2018, 08:54:39 AM »
That's possible, did you open the download URL from the server running the publishing service?

Offline JCB

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Re: VLC 3.0.4 download failure
« Reply #2 on: November 15, 2018, 10:33:23 AM »
Ah - From my laptop the download link works fine. From the server, the entire download page is denied.

Fix is clear - Allowed SCCM/PatchMyPC server access through the filters and download now works OK.
   
Pretty strange that it doesn't like this download page, when all the other products selected in PatchMyPC Publishing Console work just fine. Filters are strange creatures.

Many thanks!