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some download errors

Started by Schneider.sv, May 30, 2017, 12:14:11 AM

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Schneider.sv

May 30, 2017, 12:14:11 AM
Dear PatchMyPC team,

I cannot download some applications in the newest version.
I use the actual SCUP catalog import.

This are the applications:
CutePDF Writer 3.1.0.3
GoodSync 10.5.4.8
InkScape 0.29.1 (x64 + x86)
VNC Enterprise 4.6.3

This are the log entries:

Updates workspace: Starting publish wizard with 5 updates.   Updates Publisher   30.05.2017 08:08:56   1 (0x0001)
    Publish: Preparing list of selected updates for publishing.   Updates Publisher   30.05.2017 08:09:06   6 (0x0006)
    Connecting to a local update server with locally detected settings.   Updates Publisher   30.05.2017 08:09:06   6 (0x0006)
    Publish: Update server name: DRESDEN   Updates Publisher   30.05.2017 08:09:07   6 (0x0006)
    Publish: Publish operation starting for 5 updates.   Updates Publisher   30.05.2017 08:09:07   6 (0x0006)
    Publish: Publish: Verifying update server is configured with a certificate prior to publishing.   Updates Publisher   30.05.2017 08:09:07   6 (0x0006)
    Publish: Publish: Update server appears to be configured with a certificate.   Updates Publisher   30.05.2017 08:09:07   6 (0x0006)
    Building dependency graph for update 'GoodSync 10.4.5.8 (UpdateId:'99ba776f-5a36-4cc1-b0a2-c0413cdf2271' Vendor:'GoodSync' Product:'GoodSync')'   Updates Publisher   30.05.2017 08:09:07   6 (0x0006)
    No dependencies found for update 'GoodSync 10.4.5.8 (UpdateId:'99ba776f-5a36-4cc1-b0a2-c0413cdf2271' Vendor:'GoodSync' Product:'GoodSync')'   Updates Publisher   30.05.2017 08:09:07   6 (0x0006)
Found total of 0 dependencies (may include duplicates).   Updates Publisher   30.05.2017 08:09:07   6 (0x0006)
PublishItem: Update ''GoodSync 10.4.5.8 (UpdateId:'99ba776f-5a36-4cc1-b0a2-c0413cdf2271' Vendor:'GoodSync' Product:'GoodSync')'' has no dependencies.   Updates Publisher   30.05.2017 08:09:07   6 (0x0006)
PublishItem: Publishing update 'GoodSync 10.4.5.8 (UpdateId:'99ba776f-5a36-4cc1-b0a2-c0413cdf2271' Vendor:'GoodSync' Product:'GoodSync')'.   Updates Publisher   30.05.2017 08:09:07   6 (0x0006)
PublishItem: --- Evaluating software update 'GoodSync 10.4.5.8 (UpdateId:'99ba776f-5a36-4cc1-b0a2-c0413cdf2271' Vendor:'GoodSync' Product:'GoodSync')' for publishing as FullContent.   Updates Publisher   30.05.2017 08:09:07   6 (0x0006)
PublishItem: --- Software update 'GoodSync 10.4.5.8 (UpdateId:'99ba776f-5a36-4cc1-b0a2-c0413cdf2271' Vendor:'GoodSync' Product:'GoodSync')' needs to be published with full content.   Updates Publisher   30.05.2017 08:09:08   6 (0x0006)
PublishItem: Retrieving content for update 'GoodSync 10.4.5.8 (UpdateId:'99ba776f-5a36-4cc1-b0a2-c0413cdf2271' Vendor:'GoodSync' Product:'GoodSync')'.   Updates Publisher   30.05.2017 08:09:08   6 (0x0006)
PublishItem: --- Content will be saved to C:\Users\adminserver\AppData\Local\Temp\3\\gfzx5qul.hfu\GoodSync-v10-Setup.msi.   Updates Publisher   30.05.2017 08:09:08   6 (0x0006)
PublishItem: Download Content: file was downloaded successfully.   Updates Publisher   30.05.2017 08:09:28   6 (0x0006)
PublishItem: Successfully retrieved content for software update 'GoodSync 10.4.5.8 (UpdateId:'99ba776f-5a36-4cc1-b0a2-c0413cdf2271' Vendor:'GoodSync' Product:'GoodSync')' to local file: C:\Users\adminserver\AppData\Local\Temp\3\\gfzx5qul.hfu\GoodSync-v10-Setup.msi   Updates Publisher   30.05.2017 08:09:28   6 (0x0006)
PublishItem: --- Digest verification failed on content for software update 'GoodSync 10.4.5.8 (UpdateId:'99ba776f-5a36-4cc1-b0a2-c0413cdf2271' Vendor:'GoodSync' Product:'GoodSync')'.   Updates Publisher   30.05.2017 08:09:28   6 (0x0006)
PublishItem: --- Publish of software update 'GoodSync 10.4.5.8 (UpdateId:'99ba776f-5a36-4cc1-b0a2-c0413cdf2271' Vendor:'GoodSync' Product:'GoodSync')' has FAILED.   Updates Publisher   30.05.2017 08:09:28   6 (0x0006)
Building dependency graph for update 'Inkscape 0.92.1 (x64) (UpdateId:'2283f2d4-66d1-4627-976e-bcecce07f19a' Vendor:'Inkscape' Product:'Inkscape')'   Updates Publisher   30.05.2017 08:09:28   6 (0x0006)
    Update 'Inkscape 0.92.1 (x64) (UpdateId:'2283f2d4-66d1-4627-976e-bcecce07f19a' Vendor:'Inkscape' Product:'Inkscape')' has direct dependency on 1 other items.   Updates Publisher   30.05.2017 08:09:28   6 (0x0006)
            Evaluating dependency on item '59653007-e2e9-4f71-8525-2ff588527978'...   Updates Publisher   30.05.2017 08:09:28   6 (0x0006)
            Update with id '59653007-e2e9-4f71-8525-2ff588527978' was not found in the database, unable to fully evaluate it and it's dependencies.   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
Found total of 1 dependencies (may include duplicates).   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
1 dependencies were not found in scup database during dependency evaluation for update 'Inkscape 0.92.1 (x64) (UpdateId:'2283f2d4-66d1-4627-976e-bcecce07f19a' Vendor:'Inkscape' Product:'Inkscape')'   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
PublishItem: BEGIN--- Publishing 0 (duplicates removed) dependencies for update 'Inkscape 0.92.1 (x64) (UpdateId:'2283f2d4-66d1-4627-976e-bcecce07f19a' Vendor:'Inkscape' Product:'Inkscape')'.   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
PublishItem: END --- Publishing dependencies for update 'Inkscape 0.92.1 (x64) (UpdateId:'2283f2d4-66d1-4627-976e-bcecce07f19a' Vendor:'Inkscape' Product:'Inkscape')'.   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
PublishItem: Publishing update 'Inkscape 0.92.1 (x64) (UpdateId:'2283f2d4-66d1-4627-976e-bcecce07f19a' Vendor:'Inkscape' Product:'Inkscape')'.   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
PublishItem: --- Evaluating software update 'Inkscape 0.92.1 (x64) (UpdateId:'2283f2d4-66d1-4627-976e-bcecce07f19a' Vendor:'Inkscape' Product:'Inkscape')' for publishing as FullContent.   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
PublishItem: --- Software update 'Inkscape 0.92.1 (x64) (UpdateId:'2283f2d4-66d1-4627-976e-bcecce07f19a' Vendor:'Inkscape' Product:'Inkscape')' needs to be published with full content.   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
PublishItem: Retrieving content for update 'Inkscape 0.92.1 (x64) (UpdateId:'2283f2d4-66d1-4627-976e-bcecce07f19a' Vendor:'Inkscape' Product:'Inkscape')'.   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
PublishItem: --- Content will be saved to C:\Users\adminserver\AppData\Local\Temp\3\\ei0t1swd.uhh\Inkscape-0.92.1-x64-1.exe.   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
Download file: https://media.inkscape.org/dl/resources/file/Inkscape-0.92.1-x64-1.exe failed with message "Die Anfrage wurde abgebrochen: Es konnte kein gesch..tzter SSL/TLS-Kanal erstellt werden.."   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
PublishItem: Download Content: Failed to download file 'https://media.inkscape.org/dl/resources/file/Inkscape-0.92.1-x64-1.exe'.   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
PublishItem: --- Content retrieval has failed for software update 'Inkscape 0.92.1 (x64) (UpdateId:'2283f2d4-66d1-4627-976e-bcecce07f19a' Vendor:'Inkscape' Product:'Inkscape')'.   Updates Publisher   30.05.2017 08:09:29   6 (0x0006)
PublishItem: --- Publish of software update 'Inkscape 0.92.1 (x64) (UpdateId:'2283f2d4-66d1-4627-976e-bcecce07f19a' Vendor:'Inkscape' Product:'Inkscape')' has FAILED.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
Building dependency graph for update 'Inkscape 0.92.1 (x86) (UpdateId:'22192184-3c43-4365-8a0d-d55d60185359' Vendor:'Inkscape' Product:'Inkscape')'   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
    No dependencies found for update 'Inkscape 0.92.1 (x86) (UpdateId:'22192184-3c43-4365-8a0d-d55d60185359' Vendor:'Inkscape' Product:'Inkscape')'   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
Found total of 0 dependencies (may include duplicates).   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: Update ''Inkscape 0.92.1 (x86) (UpdateId:'22192184-3c43-4365-8a0d-d55d60185359' Vendor:'Inkscape' Product:'Inkscape')'' has no dependencies.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: Publishing update 'Inkscape 0.92.1 (x86) (UpdateId:'22192184-3c43-4365-8a0d-d55d60185359' Vendor:'Inkscape' Product:'Inkscape')'.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: --- Evaluating software update 'Inkscape 0.92.1 (x86) (UpdateId:'22192184-3c43-4365-8a0d-d55d60185359' Vendor:'Inkscape' Product:'Inkscape')' for publishing as FullContent.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: --- Software update 'Inkscape 0.92.1 (x86) (UpdateId:'22192184-3c43-4365-8a0d-d55d60185359' Vendor:'Inkscape' Product:'Inkscape')' needs to be published with full content.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: Retrieving content for update 'Inkscape 0.92.1 (x86) (UpdateId:'22192184-3c43-4365-8a0d-d55d60185359' Vendor:'Inkscape' Product:'Inkscape')'.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: --- Content will be saved to C:\Users\adminserver\AppData\Local\Temp\3\\bgtiqxda.tso\Inkscape-0.92.1-1.exe.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
Download file: https://media.inkscape.org/dl/resources/file/Inkscape-0.92.1-1.exe failed with message "Die Anfrage wurde abgebrochen: Es konnte kein gesch..tzter SSL/TLS-Kanal erstellt werden.."   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: Download Content: Failed to download file 'https://media.inkscape.org/dl/resources/file/Inkscape-0.92.1-1.exe'.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: --- Content retrieval has failed for software update 'Inkscape 0.92.1 (x86) (UpdateId:'22192184-3c43-4365-8a0d-d55d60185359' Vendor:'Inkscape' Product:'Inkscape')'.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: --- Publish of software update 'Inkscape 0.92.1 (x86) (UpdateId:'22192184-3c43-4365-8a0d-d55d60185359' Vendor:'Inkscape' Product:'Inkscape')' has FAILED.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
Building dependency graph for update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')'   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
    No dependencies found for update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')'   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
Found total of 0 dependencies (may include duplicates).   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: Update ''CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')'' has no dependencies.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: Publishing update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')'.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: --- Evaluating software update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')' for publishing as FullContent.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: --- Software update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')' needs to be published with full content.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: Retrieving content for update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')'.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: --- Content will be saved to C:\Users\adminserver\AppData\Local\Temp\3\\m3smhsl0.buq\CuteWriter.exe.   Updates Publisher   30.05.2017 08:09:30   6 (0x0006)
PublishItem: Download Content: file was downloaded successfully.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: Successfully retrieved content for software update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')' to local file: C:\Users\adminserver\AppData\Local\Temp\3\\m3smhsl0.buq\CuteWriter.exe   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: --- Digest verification failed on content for software update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')'.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: --- Publish of software update 'CutePDF Writer 3.1.0.3 (UpdateId:'7d22ed6c-ec83-496c-999a-5e5ca901ba59' Vendor:'Patch My PC' Product:'SCUP Updates')' has FAILED.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
Building dependency graph for update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')'   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
    No dependencies found for update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')'   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
Found total of 0 dependencies (may include duplicates).   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: Update ''VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')'' has no dependencies.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: Publishing update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')'.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: --- Evaluating software update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')' for publishing as FullContent.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: --- Software update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')' needs to be published with full content.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: Retrieving content for update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')'.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: --- Content will be saved to C:\Users\adminserver\AppData\Local\Temp\3\\ywg2sc4a.y5n\vnc-E4_6_3-x86_x64_win32.exe.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
Download file: https://archive.realvnc.com/download/binary/639/ failed with message "Die zugrunde liegende Verbindung wurde geschlossen: Unerwarteter Fehler beim Senden.."   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: Download Content: Failed to download file 'https://archive.realvnc.com/download/binary/639/'.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: --- Content retrieval has failed for software update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')'.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishItem: --- Publish of software update 'VNC Enterprise 4.6.3 (UpdateId:'dc0ed40a-fb19-497f-af71-3b10d3fe43d0' Vendor:'Patch My PC' Product:'SCUP Updates')' has FAILED.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
PublishProgress: Publish operation completed.   Updates Publisher   30.05.2017 08:09:32   6 (0x0006)
Publish: Background processing completed.   Updates Publisher   30.05.2017 08:09:32   1 (0x0001)

Omar (Patch My PC)

#1
May 30, 2017, 06:22:16 AM Last Edit: May 30, 2017, 08:17:17 AM by Omar - Admin
Actually the download links and the installers are the same and working fine for InkScape & VNC Enterprise! Maybe it's something related to your firewall or even you ISP?
About CutePDF Writer we actually stopped supporting it for now since it has a lot of numbers in "Detection Ratio" from VirusTotal, Here is an example:
https://www.virustotal.com/en/file/fed425b324ef6d7214fc4dba5109178ce58a568dab0afed39255e726e0992064/analysis/1496146468/
GoodSync has a new minor update so we will add it in today's update.

Schneider.sv

#2
May 30, 2017, 08:20:11 AM
Hey Omar,
thank's for your fast answer every time.
Sven

Omar (Patch My PC)

#3
May 30, 2017, 10:16:48 AM
Anytime Sven :)
We just updated GoodSync and we have changed the download link of VNC Enterprise to our server :)
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