Patch My PC is not working: "since silent installation disabled for this applic"

[RichardEb]

Hello,

Patch My PC isn't working for me. I tried to install updates from the command line. "/silent" and "/update" are both not working. For every outdated program I get the log message: "since silent installation disabled for this application". I tested it on two PCs. I haven't disabled 'silent installation' and I'd like to use 'silent installation'. Whats the Problem?

Complete Log:

19.03.2018 13:52:05 - Patch My PC Started
19.03.2018 13:52:05 - Patch My PC running with command line option: /silent
19.03.2018 13:52:05 - Checking connection to patchmypc.net
19.03.2018 13:52:05 - Verified connection to patchmypc.net. Status Code: 200
19.03.2018 13:52:05 - Getting latest definitions from patchmypc.net
19.03.2018 13:52:06 - Definition load completed in: 0,77 seconds
19.03.2018 13:52:06 - Patch My PC version 4.0.1.0 is running. The latest is 4.0.1.0
19.03.2018 13:52:06 - Performing scan of installed applications
19.03.2018 13:52:09 - Scan completed in: 2,43 seconds
19.03.2018 13:52:10 - Starting to perform updates automatically in silent mode
19.03.2018 13:52:11 - Patch My PC 4.0.1.0 | Definitions: 18-Mar-2018 | 19.03.2018 13:52:11

19.03.2018 13:52:11 - Run With /SILENT Switch
19.03.2018 13:52:11 - OS: Microsoft Windows 7 Home Premium  x64

19.03.2018 13:52:11 - Patch My PC Updater is running in silent mode skipping install of: Adobe Air 29.0.0.112 since silent installation disabled for this application
19.03.2018 13:52:11 - Patch My PC Updater is running in silent mode skipping install of: Google Chrome 65.0.3325.162 since silent installation disabled for this application
19.03.2018 13:52:11 - Patch My PC Updater is running in silent mode skipping install of: VLC media player 3.0.1 (x86) since silent installation disabled for this application
19.03.2018 13:52:11 - Patch My PC Updater is running in silent mode skipping install of: WinRAR 5.50.0 (x64) since silent installation disabled for this application
19.03.2018 13:52:11 - Patch My PC Updater is running in silent mode skipping install of: OpenOffice 4.15 since silent installation disabled for this application
19.03.2018 13:52:11 - Patch My PC Updater is running in silent mode skipping install of: Pidgin 2.12.0 since silent installation disabled for this application
19.03.2018 13:52:11 - Patch My PC Updater is running in silent mode skipping install of: Notepad++ 7.5.5 (x86) since silent installation disabled for this application
19.03.2018 13:52:11 - Patch My PC Updater is running in silent mode skipping install of: IrfanView 4.51 (x86) since silent installation disabled for this application
19.03.2018 13:52:11 - Patch My PC Updater is running in silent mode skipping install of: KeePass 2.38 since silent installation disabled for this application
19.03.2018 13:52:14 -
Patch My PC Update Complete 19.03.2018 13:52:14

It says the same thing even if I use "/auto" switch.

Log from my other PC:

19.03.2018 14:26:56 - Run With /AUTO Switch
19.03.2018 14:26:56 - OS: Microsoft Windows 10 Pro x64

19.03.2018 14:26:56 - Patch My PC Updater is running in silent mode skipping install of: WhatsApp 0.2.8505 (x64) since silent installation disabled for this application
19.03.2018 14:26:56 - Patch My PC Updater is running in silent mode skipping install of: Notepad++ 7.5.5 (x86) since silent installation disabled for this application
19.03.2018 14:26:56 - Patch My PC Updater is running in silent mode skipping install of: Backup And Sync 3.40.8839.2105 since silent installation disabled for this application
19.03.2018 14:26:56 - Patch My PC Updater is running in silent mode skipping install of: OneDrive 18.025.0204.0009 since silent installation disabled for this application
19.03.2018 14:26:59 -
Patch My PC Update Complete 19.03.2018 14:26:59

[Justin Chalfant (Patch My PC)]

Could you try now. We just released 4.0.1.1. We believe we fixed this bug where apps would always get skipped in the silent mode.

[RichardEb]

Could you try now. We just released 4.0.1.1. We believe we fixed this bug where apps would always get skipped in the silent mode.

I still have a problem. I'm not sure if it's the same error or a new one. The error messages are gone and the programs "Notepad++ 7.5.5 (x86)" and "Backup And Sync" were updated. However "WhatsApp" and "OneDrive" weren't updated. I tried to run the setup from comandline again. The log says "No application updates or installations needed. Patch My PC will now close." however the programs are outdated.

An updated from the GUI-Interfaced worked fine.

The attached screenshot was modified to hide some private informations.


Log:

19.03.2018 17:48:35 - Patch My PC Started
19.03.2018 17:48:35 - Patch My PC running with command line option: /silent
19.03.2018 17:48:35 - Checking connection to patchmypc.net
19.03.2018 17:48:35 - Verified connection to patchmypc.net. Status Code: 200
19.03.2018 17:48:35 - Getting latest definitions from patchmypc.net
19.03.2018 17:48:35 - Definition load completed in: 0,25 seconds
19.03.2018 17:48:35 - Patch My PC version 4.0.1.1 is running. The latest is 4.0.1.1
19.03.2018 17:48:35 - Performing scan of installed applications
19.03.2018 17:48:36 - Scan completed in: 0,75 seconds
19.03.2018 17:48:37 - Starting to perform updates automatically in silent mode
19.03.2018 17:48:37 - No application updates or installations needed. Patch My PC will now close.

[Justin Chalfant (Patch My PC)]

Do you have multiple versions listed in the uninstall menu in Patch My PC? If an applications checkbox is green, but there's an outdated version listed in the right textbox it's usually due to multiple versions listed in the registry.

[RichardEb]

Do you have multiple versions listed in the uninstall menu in Patch My PC? If an applications checkbox is green, but there's an outdated version listed in the right textbox it's usually due to multiple versions listed in the registry.

There are no multiple versions. The update from the GUI-Interface worked fine. Only the update from commandline didn't worked.

If an applications checkbox is green, but there's an outdated version listed in the right textbox

There was no green listing for  "WhatsApp" or "OneDrive"

[RichardEb]

I tried to reproduce the problem and I can: I downgraded to the old Whatsapp-Version again and tried to update. Still not working from the commandline "No application updates or installations needed. Patch My PC will now close." An update from the gui worked fine again. There is no double-listing in uninstall menu.

[RichardEb]

I found the problem....

I tried to run PatchMyPC from the scheduled tasks menu with the system account.  This is just a guess, but: I think it's possible that Whatsapp and OneDrive are only installed for the specific user. If I start it from the commandline directly both apps are updated.

If this is the reason for the problem every thing works finde for me. Sorry to bothering you.

[RichardEb]

I did some more research: Reason confirmed. Problem solved. Thanks.

[Justin Chalfant (Patch My PC)]

Yeah, so it you enable the scheduled task to run whether or not a user is logged in that will set PMPC to run under SYSTEM therefore it won't see any apps installed in the HKCU registry key.

[RichardEb]

Yeah, so it you enable the scheduled task to run whether or not a user is logged in that will set PMPC to run under SYSTEM therefore it won't see any apps installed in the HKCU registry key.

Thank You. Issue can be closed...I think.