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AVG 2016 Free issue

Started by LittlBUGer, March 09, 2016, 10:59:18 AM

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LittlBUGer

Hello,

I'm so glad that you finally got the latest version of AVG on the list, but unfortunately, it's not the free version. When it gets to the install, it asks for a license number (for AVG Internet Security) but still allows you to continue if you select the free trial of Internet Security. This isn't that big of a deal, as once that's installed, you can go to Programs and Features in the Control Panel, 'Change' AVG and tell it to switch or downgrade to the Free version, but it's just extra steps and time when it shouldn't be.

Is there anyway this can be fixed? Thank you!

Justin Chalfant (Patch My PC)


LittlBUGer

Well, that's one way to fix it I guess, but is it not possible to use the 32-bit and 64-bit direct links from here?: http://www.avg.com/us-en/download.prd-afh-free

Which are:

http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe

http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe

Those are direct from AVG--full install files for the free version. It would be great if you could keep it in there but I understand if it's a pain for another reason.

Here's for the online-installer version (32 or 64-bit): http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_692.exe

Thank you.

Omar (Patch My PC)

AVG Free requires a serial number during installation which should be sent to you when you write your email, so it can't be used with silent switch because it will fail during installation therefore we can't add it to Patch My PC unfortunately.

LittlBUGer

That's not true at all. I've been installing AVG Free on countless machines for the past 3+ years and never once have I ever had to enter a serial number or an email address, for that matter. I do know that Avast requires a free registration using your email to get a license for a year, but AVG does NOT do this.

Where did you get this information, or the files from AVG? As I mentioned in my previous post, those links are good, or you can go directly to the website where they come from, which is: http://www.avg.com/us-en/download.prd-afh-free

I believe that FileHippo.com uses the same files for AVG Free, if that makes any difference.

Omar (Patch My PC)

Aha I got this serial number message when I was testing it on Windows Server 2012, but when I tested on Windows 10 it installed without the serial number. We will add AVG Free again in a future update :)

LittlBUGer

Thank you.

Yes, I believe if you try to install the personal/home version on a Windows Server product, then it will want you to have the paid version as there is no free version for servers. But no problem, glad it was a simple thing.  :-)