SCUP & PatchMyPC for the same environment

[Dominique]

Hello,

As we have multiple (4) groups in our environment some are using PatchMyPC some are using SCUP (cost saving) ... this has created duplicated records and as is duplicated space of storage for the storage as well...
What is your advice about this as this is creating double/duplicated records in Software Updates list for the same patch(es):

Should I keep both set of records? Is it possible to get only one record?

Thanks,
Dom

[Andrew Jimenez (Patch My PC)]

That is interesting. There should only be 1 instance of the updates unless the updates were republished somehow, as the updates will have the same updateID. Have any of the duplicated records been republished in Patch My PC or SCUP?

[Dominique]

Hello,

they were published by SCUP on 01/04/2022 9PM...
they were published by PMPC on 01/04/2022 7PM...

Then a synchronization was done in MEMCM Console ... 01/04/2022 09:20 pm (PMPC) & 01/04/2022 09:30 pm (SCUP)

Published only once ... in each Software...

Thanks,
Dom

[Andrew Jimenez (Patch My PC)]

Hi Dom,

Let's open a full case on this. Can you submit a case here: https://patchmypc.com/technical-support
and include the patchmypc.log, which should be in the installation folder of the Patch My PC Publisher?

[Dominique]

Hi Andrew,

Sure will do...

Thanks,
Dom