Perforce client

[ronmanp]

Hi, this product is quite popular in development companies so it would be useful to be able to patch it through your SCUP catalog.
https://www.perforce.com/downloads/helix

Considering you can extract the MSI from the installer it should be a fairly easy one to package.

Thank you

[Omar (Patch My PC)]

We will look into this product, You are talking about "Helix Server" right?

[ronmanp]

Great news! No I just mean the P4 Visual Client:
https://www.perforce.com/ko/product/components/perforce-visual-client

[Omar (Patch My PC)]

Ok, Will see what we can do

[Justin Chalfant (Patch My PC)]

Hi Ron,

The installer for this product on x64 operating systems does not seem to run successfully under the system account being used to install the updates from SCCM.

[ronmanp]

That's unfortunate. What kind of error codes does it return?

[Justin Chalfant (Patch My PC)]

Log below. It definitely has to do with the installer running under the system account based on our testing.

=== Verbose logging started: 12/4/2016  17:39:39  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\WINDOWS\SysWOW64\MSIEXEC.EXE ===
MSI (c) (28:B8) [17:39:39:675]: Resetting cached policy values
MSI (c) (28:B8) [17:39:39:675]: Machine policy value 'Debug' is 0
MSI (c) (28:B8) [17:39:39:675]: ******* RunEngine:
           ******* Product: C:\WINDOWS\system32\config\systemprofile\AppData\Local\{2B4CDACB-7B33-47D8-9AC5-B232D5191BA3}\p4vinst64.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (28:B8) [17:39:39:677]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (28:B8) [17:39:39:677]: Grabbed execution mutex.
MSI (c) (28:B8) [17:39:39:683]: Cloaking enabled.
MSI (c) (28:B8) [17:39:39:683]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (28:B8) [17:39:39:689]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (A8:AC) [17:39:39:696]: Running installation inside multi-package transaction C:\WINDOWS\system32\config\systemprofile\AppData\Local\{2B4CDACB-7B33-47D8-9AC5-B232D5191BA3}\p4vinst64.msi
MSI (s) (A8:AC) [17:39:39:696]: Grabbed execution mutex.
MSI (s) (A8:18) [17:39:39:698]: Resetting cached policy values
MSI (s) (A8:18) [17:39:39:698]: Machine policy value 'Debug' is 0
MSI (s) (A8:18) [17:39:39:698]: ******* RunEngine:
           ******* Product: C:\WINDOWS\system32\config\systemprofile\AppData\Local\{2B4CDACB-7B33-47D8-9AC5-B232D5191BA3}\p4vinst64.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (A8:18) [17:39:39:698]: Note: 1: 2203 2: C:\WINDOWS\system32\config\systemprofile\AppData\Local\{2B4CDACB-7B33-47D8-9AC5-B232D5191BA3}\p4vinst64.msi 3: -2147287037
MSI (s) (A8:18) [17:39:39:699]: MainEngineThread is returning 3
MSI (s) (A8:AC) [17:39:39:699]: User policy value 'DisableRollback' is 0
MSI (s) (A8:AC) [17:39:39:699]: Machine policy value 'DisableRollback' is 0
MSI (s) (A8:AC) [17:39:39:699]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (A8:AC) [17:39:39:699]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (A8:AC) [17:39:39:699]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (A8:AC) [17:39:39:699]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (A8:AC) [17:39:39:700]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (A8:AC) [17:39:39:700]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (A8:AC) [17:39:39:700]: Restoring environment variables
MSI (c) (28:B8) [17:39:39:701]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (28:B8) [17:39:39:702]: MainEngineThread is returning 3
=== Verbose logging stopped: 12/4/2016  17:39:39 ===

[ronmanp]

Seems this -2147287037 error is common with installers running as SYSTEM.
http://www.itninja.com/question/32-bit-install-from-startup-script-fails-on-64-bit-machines
http://serverfault.com/questions/721388/java-msi-install-error-3-2147287037

I was able to upgrade this way with version 2014. I will try it again tomorrow.
msiexec /i "p4vinst64.msi" /q /norestart /l+* "%TEMP%\PerforceMSI.log" REINSTALL=ALL REINSTALLMODE=vomus IS_MAJOR_UPGRADE=1

Thanks again

[Justin Chalfant (Patch My PC)]

We will try these switches with SCUP and see if that works. Thanks for the info

[Omar (Patch My PC)]

Sorry for the late reply, Unfortunately the switches didn't work and the x64 is still failing to install.