Question regarding Focus Assist in Win10

[lee-mecm-admin]

Hello,

I've recently started seeing an uptick in software update failures.  After closing inspection, I noticed that:

Code Select Expand

User in session 1 [xxxxxx] has exited with command: Notification cancelled (Focus Assist enabled)
User has blocked the update installation process (A conflicting process is still running).
End of Script Runner. Exit code is: 1602

Searching this forum and scowering the interwebs, I'm not finding much in the way of whitelisting SCNotification with Focus Assist/Quiet Hours.

I did come across this command line though:
<CommandLine>/MainFile=KeePass-1.40-Setup.exeÿ"/MainArg=/VERYSILENT /NOCLOSEAPPLICATIONS /NORESTARTAPPLICATIONS /NORESTART /SP- /SUPPRESSMSGBOXES"ÿ/BlockingProcessPolicy=Notifyÿ/UserNotificationTimeout=120ÿ/PreventConflictingProcessRestartÿ/NotificationPolicy=AutoCloseÿ/FocusAssistPolicy=DiscardNotificationÿ"/ApplicationName=KeePass v1 - EXE Install"ÿ/ApplicationID=2e630e69-0b39-4b2b-a6c0-3cc3bf8b551bÿ/KillProcessList=KeePass.exeÿ/ShortcutFileName=KeePassÿ/LoggingSwitch=/LOG={path}ÿ/PrefixInstallLogÿ/LoggingPath=C:\windows\ccm\logs\PatchMyPCInstallLogsÿ/LogRetentionDays=28</CommandLine>

Any help will be greatly appreciated.

[Wes Mitchell]

Lee
The user deferred the installation from the manage conflicting process options you have set. You can modify those in the publisher, here is the link to the documentation: https://patchmypc.com/manage-conflicting-processes-when-updating-third-party-applications

[lee-mecm-admin]

I have attached a ss of how all updates are set for conflicting processes.

As I was skimming through, I cannot believe I did not spot the drop-down for Focus Assist... 

Now I know what to change for the next round of updates.  However, it still does not explain why I'm getting about a 10% failure rate more than 24 hours past the deadline.  And now, we're more than 72 hours past the deadline and we're down to about 5% failure rate.  Checking through the logs, only a fraction of those failures are on machines where focus assist was listed as I mentioned previously.

[lee-mecm-admin]

To reiterate, what we're seeing is after the deadline has been surpassed, the mechanism that is supposed to force close the running process is not working.  Confirmed on 2 end user's machines this morning.
Is there a setting I'm missing or do we just count this as a glitch with the ccm client?